Remote Jobs

Shippo logo

Risk & Fraud Manager, Trust & Safety

Shippo

Location
United States of America
Posted

Detect and prevent fraud in e-commerce with Shippo's Trust & Safety team, leveraging data analysis tools and techniques to build scalable processes and protect customers and partners.

ClassDojo logo

Growth Engineering Manager

ClassDojo

Location
United States of America
Posted
Salary Range
170k - 260k USD

Engineering Manager & Growth Engineering Manager roles at ClassDojo: drive user growth, engagement, and retention with a focus on psychological safety and continuous improvement.

Kraken logo

Engineering Manager - Growth

Kraken

Location
Canada
Posted
Salary Range
127k - 203k USD

Lead cross-functional engineering team on premium crypto products, oversee onboarding experience, and drive growth objectives.

Chat Assassins logo

Social Media Chat Sales

Chat Assassins

Location
Brazil
Posted
Salary Range
7k - 36k USD

Join Chat Assassins as an Entry-Level Chat Assassin and leverage your English skills to sell coaching programs remotely. Enjoy flexible work arrangements, leadership opportunities, and a supportive culture while earning competitive commissions and bonuses.

Lime logo

Staff Engineering Program Manager

Lime

Location
United States of America
Posted
Salary Range
144k - 220k USD

Lead the development of Lime's next-gen electric vehicles by coordinating cross-functional teams, managing risks, and ensuring on-time delivery within budget. Join a global team making transportation shared, affordable, and carbon-free.

Alma logo

Senior Manager - Consumer Paid Media

Alma

Location
United States of America
Posted
Salary Range
135k - 170k USD

Senior Manager, Consumer Paid Media - drive paid media acquisition strategy for B2C brands through online and offline channels.

Nivoda logo

Category Manager

Nivoda

Location
Anywhere in the world
Posted

Lead and grow a critical category in our B2B diamond marketplace by managing P&L, building supplier relationships, and executing merchandising strategies that drive business success.

Six Values logo

Social Media Specialist

Six Values

Location
Croatia
Posted

Social Media Specialist job at SixValues: lead online presence across North America, create engaging content & grow community.

COMPLY logo

Client Marketing Manager

COMPLY

Location
United States of America
Posted
Salary Range
85k - 95k USD

Lead client engagement strategies at COMPLY, driving adoption and retention through tailored campaigns and cross-functional collaboration.

Emburse logo

Field Marketing Manager

Emburse

Location
United Kingdom
Posted

Marketing Manager role at Roboflow, driving pipeline growth through integrated marketing campaigns, leveraging data-driven insights to optimize performance.

WorkOS logo

Field Marketing Manager

WorkOS

Location
United States of America
Posted

Lead WorkOS's field marketing efforts by organizing events and conferences to enhance brand awareness among developers. Collaborate with sales and design teams while managing budgets and tracking event success.

Dropbox logo

Field Marketing Manager

Dropbox

Location
Canada
Posted
Salary Range
105k - 142k C$

Lead field marketing activities for North America at Dropbox, driving engagement through events and supporting pipeline deals with strategic programs.

Canonical logo

Field Marketing Manager

Canonical

Location
Cameroon
Posted

Field Marketing Manager at Canonical - drive regional marketing initiatives and pipeline generation in EMEA

Dropbox logo

Field Marketing Manager

Dropbox

Location
United States of America
Posted
Salary Range
126k - 192k USD

Lead field marketing programs at Dropbox, driving engagement through events and supporting revenue growth in North America. Manage vendor relationships, budget allocation, and program performance analysis.

SQUIRE logo

Content Marketing Manager

SQUIRE

Location
United States of America
Posted

Content Marketing Manager for SQUIRE, creating engaging content and managing social media channels to drive awareness and demand for our products.

Olo logo

Content Marketing Manager

Olo

Location
United States of America
Posted
Salary Range
77k - 110k USD

Content Marketing Manager at Olo: Develop and execute content strategies across various channels, create engaging content for demand generation, product launches, SEO, and brand affinity.

StackAdapt logo

Programmatic Account Manager, Texas

StackAdapt

Location
United States of America
Posted

Remote Programmatic Account Manager role at StackAdapt, utilizing Real Time Bidding expertise for campaign optimization and client success.

Restaurant365 logo

Manager - Deal Desk

Restaurant365

Location
United States of America
Posted
Salary Range
125k - 145k USD

Lead the Deal Desk team at Restaurant365, optimizing quote-to-cash processes in a SaaS environment. Collaborate across departments to ensure compliance with accounting principles and drive business growth through effective deal management and process improvements.

Shippo logo

Risk & Fraud Manager, Trust & Safety

Shippo

Job Location

United States of America

Job Summary

Shippo is a shipping layer of the internet, providing world-class solutions to e-commerce businesses. As a Risk & Fraud Manager, you will protect the ecosystem from fraud and abuse, leading the charge in identifying patterns, designing proactive measures, and creating scalable processes. You will leverage technical expertise, data-driven approaches, and investigative mindset to build and execute strategies that tackle complex fraud issues. With a remote-first culture, flexible working options, and a comprehensive benefits package, Shippo offers a unique opportunity for success.

Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global ecommerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

We have a remote-first, globally distributed workforce and culture and are continually expanding. This means, any of our hires can be based anywhere globally, with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia. For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo benefits still apply). What is important to emphasize is that you can be successful at Shippo regardless of location.

How we'll deliver success:
As Shippo’s first Trust & Safety team member, you will take full ownership of protecting our ecosystem from fraud and abuse. You will lead the charge in identifying patterns of bad actors, designing proactive measures to mitigate risks, and creating scalable processes to safeguard our customers, partners, and company. 

You will leverage your technical expertise, data-driven approach, and investigative mindset to build and execute strategies that tackle complex fraud issues. You will problem-solve and partner across the organization, collaborating with teams like Product, Engineering, and Operations to ensure our defenses and processes stay ahead of emerging threats. Your ability to analyze data, distill insights, and implement impactful solutions will be critical to your success.

You are skilled at navigating ambiguity, setting priorities, and maintaining focus in a fast-paced environment. You combine tactical execution with building our fraud strategy and take pride in owning your work from start to finish.

Shipping & handling responsibilities:

    • Data Analysis and Reporting: Conduct in-depth analysis of datasets to identify patterns, trends, and anomalies related to fraud and abuse. Prepare reports, dashboards, and visualizations to communicate findings to stakeholders and leadership. Establish and manage KPIs for trust and safety metrics; measure effectiveness, and continuously improve our programs. 
    • Risk Identification and Mitigation: Investigate fraud incidents to proactively identify and address potential vulnerabilities. Develop and implement strategies to counter risk and threats, including implementing stronger controls to improve our security posture against bad actors. Design and build anti-abuse protections and counter-abuse strategies. Prioritize based on urgency and severity. Develop escalation protocols. 
    • Communication and Collaboration: Communicate effectively with technical and non-technical audiences, both verbally and in writing. Collaborate with cross-functional teams to understand business requirements, present analysis results, and provide data-driven recommendations. Work closely with stakeholders to define business requirements and analytical needs.
    • Tooling and Automation: Evaluate, manage, and advocate for the tools to support data analysis and reporting processes. Develop and maintain scalable dashboards and reports to track key performance indicators and progress against goals. 
    • Compliance and Law Enforcement Response. Provide input on compliance with company policies, carrier policies, and relevant regulations, including data privacy regulations. Respond to inquiries from law enforcement and government agencies, including subpoena requests, in collaboration with the Legal team. 

Do you tick the boxes?

    • 5+ years of experience in detecting, monitoring, and preventing fraud, ideally for a marketplace, payment platform, or shipping platform.
    • Proficiency in data analysis tools and techniques (e.g.,Sift, Stripe RADAR, SQL, Looker, etc.).
    • Demonstrated success at building escalation protocols from the ground up.
    • Proven track record of balancing regulatory requirements with commercial objectives, ideally in high-growth or fast-paced environments.
    • Experience building trust and safety or compliance teams, with a strong emphasis on mentorship, growth, and team culture.
    • Exceptional communication skills, with the ability to influence and partner with stakeholders across all levels of the organization.
    • Strategic mindset, with the ability to see the big picture while managing detailed and data-driven execution.
    • Comfort managing ambiguity and asking lots of questions.
    • Entrepreneurial mindset, taking ownership of your work and determined to find solutions.
    • Excellent judgment in prioritizing work, escalating decisions, and knowing what risks are worth taking.
    • Collaborative, low-ego, ability to make the workplace more fun for everyone.

What's in the Shippo package:

    • Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
    • Take-as-much-as-you-need vacation policy & flexible working 
    • One week-long company wide winter shutdown 
    • 3 Volunteer Days Off (VTOs)
    • WFH stipend to set up your home office
    • Charity donation match up to $100
    • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
    • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
$153,000 - $207,000 a year
Our Compensation Shippolicy:
We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $153k to a max $207k annual salary. We tend to anchor our pay in the middle of this range ($180k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.
The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]

Shippos in the wild:
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.
For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.