Sales Development Representative

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

We are looking for a proactive and passionate Sales Development Representative to join the Olo Sales team. Reporting to the Director, Emerging Enterprise Sales, this is both an inbound outbound sales development role where you will be responsible for managing and qualifying inbound marketing leads and spearheading the outbound motion to generate leads through targeted, personalized outreach. You will work alongside and partner with high-performing Account Executives to identify new business opportunities and expand Olo’s reach into new companies and new markets.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Own building top-of-funnel sales opportunities for the Sales team through highly-targeted and personalized messaging, including email segments, calls, and video messages, with the ultimate goal to set meetings with qualified customers that turn into qualified opportunities

• Partner with experienced Account Executives to target prospect accounts, execute effective prospecting strategies, fill the pipeline, and build account plans

• Experiment and test to create high-converting, personalized customer introductions to reach hard-to-reach prospects and develop a library of verified outreach content, templates, sequences, and campaigns across companies and personas

• ​​Use a data driven approach to identify success and focus on optimizing conversion rates which will move the needle

• Manage sales lead data in Salesforce and collaborate with our sales and executive team to ensure success down-funnel and optimize lead generation activity based on deals won and lost

• Conduct research on leads and target accounts using tools such as Hubspot, company websites, ZoomInfo, and LinkedIn Sales Navigator

What We’ll Expect From You

• 2+ years experience in a quota-carrying or customer-facing sales or account/business development role, preferably targeting Enterprise companies. Software sales and/or experience in the restaurant and hospitality industry is a plus but not required

• Experience in an outbound sales motion, including prospecting and cold calling

• Experience working with sales tools (e.g. Salesforce and high-end email automation tools such as Salesloft/Outreach/Groove)

• A track record of success, and accountability and consistency in hitting activity and quota metrics

• Experience working with or selling a technical product, or the desire and aptitude to learn

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $54,500 - $74,100 annually with a sales incentive target paid quarterly, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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