Remote Jobs

HackerRank logo

Product Analytics Specialist

HackerRank

Location
India
Posted

Product Analyst at HackerRank: Deliver actionable insights to drive business outcomes and growth

Flex Living logo

Customers' Relations Specialist

Flex Living

Location
Chile
Posted

Customer Relations Specialist at Flex Living: Provide personalized support, build strong relationships, and resolve issues efficiently.

Binance logo

Marketing Analytics Specialist

Binance

Location
Croatia
Posted

Marketing Analytics Specialist needed for a dynamic marketing team, utilizing strong analytical skills, SQL proficiency, and digital marketing expertise to drive business decisions.

3M logo

Account Specialist / Manager

3M

Location
Singapore
Posted

Sales position at 3M, utilizing selling skills to achieve objectives and manage territory with supervision.

Grafana Labs logo

Technical Support Specialist (Remote, UK)

Grafana Labs

Location
United Kingdom
Posted

Technical Support Specialist at Grafana Labs in the UK, providing timely responses to customers and building trusted advisor relationships.

Welocalize logo

English into Finnish Medical Translators

Welocalize

Location
Finland
Posted

English into Finnish Medical Translator Freelance Opportunity - Translate medical content with original meaning conveyed using XTM/Phrase CAT tool.

Welocalize logo

Japanese Metadata Specialist

Welocalize

Location
Japan
Posted

Movie and TV data/metadata Specialist needed for Japanese team with native-level fluency in Japanese and experience in QA or Data Analysis.

Swapcard logo

Campaign Marketing Specialist

Swapcard

Location
Canada
Posted

Campaign Marketing Specialist at Swapcard: Develop content for AI-powered event platform campaigns, support ideation and implementation of multi-touch campaigns, and collaborate with marketing team members.

Creatio logo

Marketplace Partnership Specialist

Creatio

Location
Poland
Posted

Marketplace Partnership Specialist at Creatio: build strong relationships with technological partners, manage contracting process, and drive commercial onboarding.

Creatio logo

Marketplace Partnership Specialist

Creatio

Location
Ukraine
Posted

Marketplace Partnership Specialist at Creatio: drive commercial onboarding, partner relationship management, and cross-functional collaboration.

Grafana Labs logo

Technical Support Specialist (Remote, Sweden)

Grafana Labs

Location
Sweden
Posted

Technical Support Specialist at Grafana Labs: Provide timely responses, triage issues, and build trusted advisor relationships with customers.

Udacity logo

Delivery Services Specialist

Udacity

Location
United States of America
Posted
Salary Range
83k - 104k USD

Delivery Services Specialist at Udacity: Implement strategic upskilling programs for large organizations

Degreed logo

Technical Support Specialist | Bengaluru, India

Degreed

Location
India
Posted

Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.

Degreed logo

Technical Support Specialist | Bengaluru, India

Degreed

Location
India
Posted

Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.

Grafana Labs logo

Technical Support Specialist (Remote, EMEA)

Grafana Labs

Location
Germany
Posted
Salary Range
38k - 42k EUR

Technical Support Specialist at Grafana Labs in Germany - build confidence with customers, grow your technical skills, and enjoy flexible remote work options.

Labelbox logo

Support Specialist - Alignerr

Labelbox

Location
India
Posted

Alignerr Support Specialist: Provide exceptional customer experience through Intercom, escalate complex issues, and assist with onboarding.

Grow Therapy logo

Client Support Specialist

Grow Therapy

Posted
Salary Range
47k - 52k USD

Troubleshoot issues, assist customers, advocate for clients and therapists, improve platform with product teams at Grow Therapy. Requires problem-solving, empathy, adaptability, and meeting metrics.

User Interviews logo

Support Specialist I

User Interviews

Location
United States of America
Posted
Salary Range
22 - 22 USD

Support Specialist at User Interviews: Manage support tickets, collaborate with Project Coordinators, and own processes for customer satisfaction.

Rackspace logo

Security Risk and Compliance Management Specialist III

Rackspace

Job Location

Job Summary

The Security Risk and Compliance Management Specialist II will lead the security policy management function within GRC end-to-end. Responsibilities include running policy workshops, troubleshooting ownership issues, facilitating annual policy attestation cycles, supporting all policy-related issues, and setting long-term goals for policy management. The role also involves leading the Security Awareness Training (SAT) function, creating security onboarding content, hosting phishing programs, and analyzing data after campaigns. Strong understanding of Archer GRC Tool and communication skills are required. Minimum 5-8 years of practical information security experience is preferred. This permanent remote job can be based in Mexico at one of the specified locations.

Leads the security policy management function within GRC end-to-end.

-Responsible for running policy workshops to triage policy intake request for the modification and/or creation of new policies, control standards, and procedures. This may also include troubleshooting ownership issues, or anything related to policies such as correlation to compliance frameworks, risks or general cybersecurity events and evolution.
-Responsible for facilitating the annual policy attestation cycle where owners must leverage the GRC tool, Archer to sign off or modify their control statements. This includes working together with partners across the organization who need support navigating the intricacies of policy management.
-Supporting all issues related to policy management.
-POC for everything Policy Mgmt. within GRC and for partnering areas.
-Setting long term goals and strategies to evolve policy mgmt.

Leads the Security Awareness Training (SAT) function within GRC end-to-end.

-Responsible for security onboarding for all new recruits as well as annual security refresher training. This includes maintaining current content, creation of new content, leveraging our tools for content changes and working with learning center management peers.
-Lead for National Cyber Security Awareness Month. This includes creation of the schedule of events, and executing the plan – workshops, webinars, training, games, prize, tech talks etc.
-Lead for hosting phishing program and campaigns to increase employee vigilance. This includes creating the plans, testing, prepping with technical areas to ensure conflicts don’t arise, analyzing the data during and after the phishing campaigns. This also includes fixing any and all issues that may arise regarding tool conflicts, false positives etc.
-Familiarity with common SAT platforms such as ProofPoint, KnowBe4, OneTrust, Archer etc.
-Lead for ad-hoc training and role-based training per utilized SAT platforms. Expand upon SAT program to host periodic training by function, group etc.
-Support other areas who rely on security training or awareness needs.


Required Skills

    • Strong understanding of Archer GRC Tool. Development is not a must but navigation is.
    • Strong communication skills, ability to navigate across departments and network with various employees across the department to solve issues, host trainings, run meetings and workshops etc.
    • Supports the maturity of Governance function.
    • Develops documentation related to GRC Platform.

Required Experience

    • Minimum of 5-8 years of practical information security experience in developing and maintaining secure architectures for large enterprises is preferred.


    • Discover your inner Racker: Racker Life

    • Fluent, Bi-lingual (Spanish and English): interviews will be held in English.
    • Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.
    • This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.

    • #LI-JR1
    • #LI-Remote
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.