Senior Analyst, Revenue Operations

Reports to: Sanah Ahmed, Senior Manager, International Revenue Operations

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us!

About the Team:

The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization.  At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role: 

This individual will be a true partner to our Sales team (ultimately involving all Account Executives, Sales Development Reps, Account Managers and Product Specialists) and be key in driving enabling tools/processes. In this role, you will be the bridge between our Global RevOps team and the broader needs of our international Revenue Organization. You will have a direct impact by supporting and owning the design and implementation of Sales Operations, Sales Development Operations, and Customer Success operations. The role has the ultimate goal of improving productivity and efficiency for our international Sales & CS teams - enabling them to get to a state where they can “do more with less” - and being a key player on the ground in our expansion of our APAC and EMEA offices.

What You’ll Do: 

• Optimize our existing Sales Operations & Customer Success processes to ensure scalability and fit for our international revenue organization
• Partner with our international Sales & CS leaders to provide productivity gains and execute the revenue strategy
• Own the Quarterly Business Review (QBR) process, including working with leaders to create and refine templates and prioritize Asks of the Business coming out of QBR meetings from both leaders and individual contributors
• Evaluate, refine and identify areas of opportunity across our technology stack, processes and workflows that will enhance productivity
• Explore and implement new tools that are specific to international needs
• Build international territories in partnership with on the ground leadership
• Partner with our Insights and BI teams to dive deep within data and ensure teams are following processes to collect the right data and insights
• Create and support on regular cadence of business reporting needs and SFDC dashboards
• Anticipate the needs of scaling the International Revenue organization and be proactive in delivering the tools, processes, strategy and analytics that are needed

Who You Are:

• At least 3-4 years of experience working with an international revenue organization (headquartered in the US) and playing a key role in driving productivity for the Sales and Customer Success Operations
• Operations professional with a passion for driving productivity, improving processes and using new technology to drive revenue at a high growth B2B SaaS company
• Exceptional collaboration skills, with the ability to influence, align and work with teams based in the US 
• Excellent communication skills, and the ability to work in a dynamic, fast-paced and fun environment
• An ability to think strategically, act tactically and write effectively
• A creative problem solver that identifies new and innovative ways to drive sales productivity
• Excellent analytical and problem-solving skills, with the ability to interpret data and derive actionable insights
• Demonstrates exceptional organizational skills and attention to detail
• Experience with the B2B sales process and the tools it takes to succeed

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.