Senior Architect - Identity & Security

See yourself at Twilio

Join the team in Twilio’s R&D organization as our new Senior Architect, Identity & Security.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio seeks a visionary leader to guide the development of key Identity and Security systems within our product portfolio. This role will drive strategic initiatives, ensuring our identity, authentication, and security products are robust, scalable, and aligned with Twilio’s commitment to innovation and customer trust. As a senior leader, you will shape the future of our security architecture, influence cross-functional teams, and set the standard for excellence in identity and access management.

Responsibilities

In this role, you’ll:

• Define and drive the strategic vision for Twilio’s Identity and Security architecture, ensuring alignment with business goals and industry best practices.

• Lead and mentor a team of high-performing engineers, fostering a culture of innovation, collaboration, and continuous improvement.

• Ensure world-class security, reliability, and compliance for all the products we build.

• Mentor other engineers on the team throughout their journey.

• Influence and guide architectural decisions, balancing long-term vision with immediate business needs

• Represent Twilio as a thought leader in Identity and Security, contributing to industry forums, conferences, and partnerships, including FIDO Alliance and other leading identity governance bodies.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply.

Required:

• Extensive leadership experience in identity management, authentication, authorization, and security architecture, including a proven track record of leading large, cross-functional engineering teams.

• Deep expertise in identity management, authentication, authorization, and security architecture, including technologies like OAuth, SAML, OIDC, MFA, and Zero Trust principles.

• Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.

• Experience designing scalable and resilient consumer identity and access management (CIAM) solutions for enterprise applications

• A recognized thought leader in identity and security space, with a demonstrated ability to set strategic direction and execute with a bias for action.

• Skilled at balancing long-term security and identity strategies with short-term business priorities, enabling pragmatic and sustainable solutions.

• Proven ability to design secure, fault-tolerant, and compliance-driven identity systems iteratively and evolutionarily.

• Committed to implementing best practices in security, compliance, and data protection across the organization.

• Strong cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), particularly in security and IAM services.

• Exceptional written and verbal communication skills, with the ability to effectively articulate security and identity concepts to technical and non-technical audiences.

• Strong collaborator, able to influence and build productive relationships across engineering, security, product, and business teams.

• Passionate about enabling other developers and security professionals through leadership, mentoring, and driving efficient, well-informed decision-making.

• Experienced in leading teams to tackle highly complex identity and security challenges, delivering innovative and impactful solutions.

• Skilled at articulating and sharing security and identity platform vision with customers and synthesizing their business needs to influence strategy and vision.

Location 

This role will be remote and based in the USA or Europe  

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00 - $307,200.00 

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00 - $ 325,300.00

• Based in the San Francisco Bay area, California:$289,100.00 - $ 361,400.00 

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 02/28/2025 but may change based on business needs.