Senior Automation QA Engineer

About the Role

As a Senior QA Automation Engineer, you will collaborate with engineering teams to design, automate, and execute end-to-end, integration, and data integrity tests. You’ll drive test automation standardization, enhance efficiency, and improve software quality. Leveraging AI-driven testing and LLM-powered tools, you’ll optimize automation, boost defect detection, and expand test coverage, ensuring the reliability and performance of our products.

What You’ll Do

• Architect Scalable QA Processes – Design, refine, and standardize testing frameworks aligned with industry best practices.
• Lead Automation & AI-Driven Testing – Leverage LLM-powered tools to enhance defect detection, expand coverage, and accelerate testing.
• Drive Quality Metrics & Innovation – Define KPIs, develop automation pipelines, and implement strategies for continuous improvement.
• Optimize QA Workflows – Identify bottlenecks, streamline processes, and elevate efficiency across global teams.
• Be the Quality Advocate – Own release readiness, set quality benchmarks, and provide data-driven recommendations.
• Collaborate Across Borders – Work with engineering, product, UX, and leadership teams across the United States, Ukraine, and India.
• Mentor & Lead – Inspire a culture of quality, guide QA professionals, and champion best practices.

What We’re Looking For

• QA Leadership & Expertise – 8+ years of experience driving quality initiatives, leading QA efforts, and ensuring seamless software delivery.
• Automation Powerhouse – Proficient in C#, TypeScript, NUnit, Selenium WebDriver, and Playwright, building robust test automation frameworks.
• AI-Driven Innovation – Experience with LLM-powered testing and AI-driven automation, enhancing test efficiency and defect detection.
• Performance & Scalability – Hands-on expertise in SQL, JMeter, API testing, and performance testing to ensure reliability under load.
• A/B Testing Strategist – Familiarity with A/B testing methodologies to drive data-backed product decisions.
• CI/CD Enthusiast – Experience in integrating automated tests into continuous integration (CI/CD) pipelines for seamless deployments.
• Global Mindset – Strong communication and collaboration skills, working across diverse teams in the U.S., Ukraine, and India with a willingness to travel when needed.
• Explorer at Heart – Skilled in both structured test case execution and ad-hoc exploratory testing, adapting to fast-paced, innovative environments.
• Academic Foundation – A Bachelor’s degree in Computer Science or a related field, equipping you with the technical expertise to innovate, automate, and elevate software quality.

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About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people.  We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

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Work Environment

JustAnswer, India has adopted a remote-first/hybrid work environment in most locations. Some teams occasionally have the option to meet in person for teaming, collaboration, or social events. With employee well-being as a top priority, where legally permissible, employees must be fully vaccinated against Covid-19 to attend these optional in-person events.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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