Remote Jobs

Vercel logo

Senior Customer Success Engineer, EMEA

Vercel

Location
Cameroon
Posted

Senior Customer Success Engineer at Vercel: resolve customer concerns, create internal tooling, and engineer solutions for personalized web experiences.

Automattic logo

Senior Marketing Data Engineer/Analytics Engineer

Automattic

Location
Brazil
Posted
Salary Range
90k - 150k USD

Marketing Data Engineer at Automattic: Design ETL pipelines, ensure data quality, and establish scalable data architecture for marketing data unification.

saas.group logo

Senior Software Engineer (Scraping)

saas.group

Location
Croatia
Posted

Senior Software Engineer for browser-automated scraping system using Node.js (TypeScript) at Keyword.com

Protegrity logo

Senior Software Engineer (cloud)

Protegrity

Location
United States of America
Posted
Salary Range
130k - 148k USD

Join Protegrity as a Senior Software Engineer and develop innovative data protection solutions with a leading global software provider.

Clipboard Health logo

Senior Software Engineer (L3)

Clipboard Health

Location
United States of America
Posted

As a Senior Software Engineer (L3) at Clipboard Health, you will deliver high-quality, scalable code using Node/ NestJS and React/TypeScript. Collaborate with global teams to build impactful healthcare solutions, embrace remote-first culture, and participate in on-call rotations for system reliability.

Clipboard Health logo

Senior Software Engineer (L3)

Clipboard Health

Location
Anywhere in the world
Posted

Join our remote Engineering team as a Software Engineer to develop scalable web and mobile applications using modern technologies like Typescript, React, NestJS, and Node.js. Work on impactful healthcare solutions with a flexible schedule and meaningful benefits.

Goodnotes logo

Senior Full Stack Engineer - Contractor

Goodnotes

Location
Croatia
Posted

Senior Full Stack Engineer - Expand user base across multiple platforms using React/Redux, TypeScript, Node.js, and cross-platform SDKs.

reserv logo

Senior Machine Learning Engineer

reserv

Location
United States of America
Posted

Senior Machine Learning Engineer at Reserv, developing AI models and machine learning solutions for insurtech company

CAST AI logo

Senior Machine Learning Engineer

CAST AI

Location
Croatia
Posted
Salary Range
78k - 108k EUR

Design and deploy sophisticated data models at CAST AI, leveraging cloud-native technologies and contributing to machine learning operations. Collaborate with cross-functional teams and stay ahead of industry trends while enjoying benefits like flexible work hours and company equity.

Apollo.io logo

Senior Machine Learning Engineer

Apollo.io

Location
India
Posted

Build and productionize Machine Learning models for Apollo products like Search and Recommendations. Leverage data to predict user behaviors and optimize their experience. Improve ML stack and maintain scalable data pipelines.

Kueski logo

Senior Machine Learning Engineer

Kueski

Location
Mexico
Posted

Design and build scalable pipelines for data preparation and automate machine learning models

Invisible Technologies logo

Senior Machine Learning Engineer

Invisible Technologies

Location
British Virgin Islands
Posted

Senior Machine Learning Engineer at Invisible Technologies: Build robust backend systems, optimize cloud infrastructure, and collaborate on advanced ML technologies.

Entefy logo

Senior Machine Learning Engineer

Entefy

Location
United States of America
Posted

Senior Machine Learning Engineer at Entefy: Unstructured data classification & clustering expertise required.

Splice logo

Senior Machine Learning Engineer

Splice

Location
United States of America
Posted
Salary Range
165k - 206k USD

Senior Machine Learning Engineer for generative audio/music applications

Lumenalta logo

AWS DevOps Engineer – Senior

Lumenalta

Location
Anywhere in the world
Posted

Lumenalta seeks a seasoned DevOps engineer with AWS expertise to design, implement, and optimize cloud solutions on AWS.

Rackspace logo

Senior Cloud Engineer (AWS)

Rackspace

Location
Egypt
Posted

Senior Cloud Engineer (AWS) - Design, automate, deploy services on AWS using DevOps techniques and infrastructure-as-code tools.

reserv logo

Senior Software Engineer (Ruby)

reserv

Location
United States of America
Posted

Full stack engineer at insurtech company Reserv, shaping future of technology and platform with AI and automation

Vercel logo

Senior Customer Success Engineer, EMEA

Vercel

Job Location

CameroonCanadaCentral African RepublicComorosCongo, (Kinshasa)Côte d'IvoireCroatiaDenmarkDjiboutiEgyptEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFinlandFranceGabonGambiaGermanyGibraltarGreeceMaltaAlgeriaAndorraAngolaAustriaBahrainBelgiumBeninBotswanaBulgariaBurkina FasoBurundiChadCyprusSaint HelenaSwazilandSwedenSwitzerlandJordanKenyaKuwaitMaliSierra LeoneSlovakiaSloveniaLatviaLebanonLesothoLiberiaLibyaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNigerNigeriaNorwayPolandQatarRéunionRomaniaRwandaSomaliaSpainSudanSvalbard and Jan Mayen IslandsTanzania, United Republic ofTogoMadagascarOmanMalawiSyrian Arab Republic (Syria)TurkeyUgandaUnited Arab EmiratesBouvet IslandCongo (Brazzaville)Czech RepublicGhanaAlbaniaAustraliaBelarusGuineaGuinea-BissauLiechtensteinMauritaniaMauritiusMayotteMonacoSouth AfricaUnited KingdomUnited States of AmericaWestern SaharaYemenZambiaZimbabweBosnia and HerzegovinaBritish Indian Ocean TerritoryCape VerdeMoldovaMoroccoMozambiqueNamibiaPortugalRussian FederationTunisiaSan MarinoSaudi ArabiaSenegalSeychellesHoly See (Vatican City State)HungaryIcelandIndiaIran, Islamic Republic ofIraqIrelandIsraelItaly

Job Summary

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. As a Senior Customer Success Engineer, you will resolve customer concerns, create internal tooling, and engineer solutions to help customers get the most out of the platform. You will work with a talented team, collaborate with other departments, and provide exceptional customer experience. With a competitive compensation package, inclusive healthcare, and flexible time off, Vercel offers a great work environment. As part of a globally distributed team, you will have opportunities to learn and grow, and contribute to shaping the company's reputation for helping customers meet their goals. You will be expected to work on weekends and holidays as part of a rota system, but with a flexible schedule that suits your needs.

About Vercel:

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

Reporting to the Manager, Customer Success Engineering, the Senior Customer Success Engineer’s responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.

To succeed in this role, you must be an excellent communicator who can earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with holiday, weekend, and on-call work based on a rota system.

Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience.

What You Will Do:

  • Solve interesting cases for Vercel customers.

  • Troubleshoot customer issues alongside our engineering team.

  • Work with other Vercel teams to provide advice and assistance internally and externally.

  • Develop and improve internal tools alongside engineering.

  • Specialize in a few product areas and own them within the team.

  • Improve existing and identify new internal documentation, processes, and policies.

  • Assist Customer Success Managers with Enterprise requests.

About You:

  • You lead by example and provide feedback to mentor other members of the team.

  • You have awareness or exposure to web development, a passion for digging deep to find and resolve root causes, and will ideally have a background in platform-based SaaS support.

  • You enjoy engineering solutions to resolve the root causes of recurring problems.

  • You are experienced with incident management and procedural communication.

  • You possess exceptional communication skills.

  • You are comfortable working with a fully remote, globally distributed team.

  • You have a passion for delivering a customer experience second to none.

  • You are available to work up to 1 in 5 weekends.

  • You have 3+ of experience in a highly technical support role.

Bonus If You:

  • You have frontend development experience with Next.js.

  • Have experience supporting backend runtime environments, especially Node.js.

  • Have experience with CDNs and a good understanding of caching techniques.

  • Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule.

Benefits:

  • Competitive compensation package, including equity.

  • Inclusive Healthcare Package.

  • Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.

  • Flexible Time Off.

  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

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