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Horizons
Horizons is seeking a Senior Customer Success Manager to join their team. The ideal candidate will have experience managing mid-market and enterprise-level accounts, ensuring customer satisfaction and driving revenue growth through excellent customer support and strategic relationship management. As part of the company's commitment to building a global, diverse team, this role offers opportunities for growth and development in a fast-paced environment with flexible remote work options. Horizons' technology enables businesses to hire anyone anywhere compliantly at the push of a button, allowing people to work in dream jobs from anywhere in the world. With a focus on customer retention and account expansion, this Senior Customer Success Manager will play a crucial role in driving revenue growth and ensuring customer satisfaction.
At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button.
If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now!
We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family.
We are seeking an experienced and results-oriented Senior Customer Success Manager to join our team. The ideal candidate will have a robust background in customer success within the HR tech space, with experience managing both mid-market and enterprise-level accounts. This role is crucial for ensuring our customers' satisfaction and driving revenue growth through excellent customer support and strategic relationship management.
Key responsibilities:
Requirements:
Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin.
Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside.
Our benefits and perks. Being a Horizoneer means that you get the benefit of:
Please fill out the form and upload your CV in a PDF format.
If you don’t have an up-to-date CV but you are still keen to reaching out, please feel free to add a copy of your LinkedIn profile instead.
Need help? Get in touch with us at: [email protected]
