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Senior Data Operations Specialist

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Posted

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Uberall logo

Senior Data Operations Specialist

Uberall

Job Location

Philippines

Job Summary

Uberall is seeking a Senior Data Operations Specialist to lead critical aspects of data management processes while supporting team development. The role involves ensuring accuracy and quality of location data, spearheading process improvements, and contributing to team training and quality assurance initiatives. As a seasoned professional with 5 years of experience in data operations, the ideal candidate will have strong analytical skills, excellent communication skills, and the ability to lead process improvement initiatives. Uberall offers a mission-driven culture, flexible work arrangements, and competitive pay & perks.

Help us bring people and businesses together
Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.  

The Past, Present & Future

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment. 

The Present: We're on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion. 

The Future: We're a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We're looking for talented and passionate people (like you 👋) to join us on our journey.

You and us

We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our core values: 

🌵 GROW TOGETHER  
⛰ DEMONSTRATE PASSION & PERFORMANCE  
✊ BE BOLD & DRIVE CHANGE 
🚀 BE CUSTOMER OBSESSED

So, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.

About the Role:
We are seeking an experienced and strategic Senior Data Operations Specialist to lead critical aspects of our data management processes while supporting team development. In this role, you will ensure the accuracy and quality of location data for our clients, spearhead process improvements, and contribute to team training and quality assurance initiatives.

Your responsibilities:

    • Act as a subject matter expert on location data, providing advanced support to internal and external stakeholders using our proprietary tools and processes
    • Lead data manipulation tasks, resolve complex data discrepancies, and implement improvements to existing workflows
    • Design, deliver, and oversee comprehensive audits on listing data to maintain exceptional quality standards.
    • Develop, refine, and document task best practices to enhance team efficiency and effectiveness.
    • Ensure timely and accurate completion of deliverables, consistently meeting or exceeding SLAs.
    • Support team members through training sessions, mentoring, and sharing advanced best practices.
    • Conduct quality assurance (QA) reviews of team outputs, identifying areas for improvement and implementing corrective actions.
    • Collaborate with cross-functional teams to develop and enhance processes, tools, and client-facing solutions.

Your profile:

    • A seasoned professional with 5 years of experience in data operations, quality assurance, data entry or a related field.
    • Proven ability to lead process improvement initiatives and deliver measurable results.
    • Strong analytical skills, with a demonstrated ability to handle complex data discrepancies and provide clear solutions.
    • Excellent communication skills in English including written, spoken, and reading skills
    • Capable of delivering effective training and mentoring sessions.
    • Experience in quality assurance, audit processes, and reporting insights to stakeholders.
    • A proactive mindset with the ability to manage multiple priorities and consistently meet deadlines.
    • Advanced knowledge of Google Sheets is a plus
What we offer:

💜 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.

😁 A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit.

🤸🏽‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.

💸  A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.

♺ Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.

🧘 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.

⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.

🌵 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning.

🖥 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.

Remember our "Grow Together" value from the beginning of the ad? 

We mean it. 

🌵🏔✊🚀

Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can't wait to hear from you.

In the meantime, let our "Uberall" social account give you some real-life impressions.

👥 Diversity, Equity, Inclusion & Belonging:

At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude.

Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.