Senior HRIS and People Operations Coordinator

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

As a Senior People Coordinator, you'll be a critical team member helping to ensure our new hires and employees are supported in their most important career and life moments. As we continue to scale rapidly across global markets, you will bring both technical HRIS expertise and strategic perspective to how we work, lead system improvements, and implement efforts to make our work more effective, efficient, and engaging for employees. You'll be a go-to expert for members of the People team and employees regarding our HRIS platforms, practices, policies, and processes, while ensuring data integrity across all systems. This 100% remote position will report directly to our Senior People Operations Manager.

Daily Responsibilities:

• Serve as the HRIS subject matter expert, managing system configurations, maintenance, and upgrades across our HR tech stack (In partnership with the IT team)
• Lead and execute operational tasks in support of the full employee life cycle (pre-boarding to post-termination), serving as a subject matter expert for complex cases
• Drive continuous improvement of employee experience processes while maintaining confidentiality, accuracy, and compliance with employee data across all People-related systems
• Manage and optimize the Jira ticketing system for people support, including creating workflows and developing best practices, and provide training to ensure new team members are proficient in system processes and troubleshooting
• Lead knowledge management initiatives using Notion or similar platforms, ensuring documentation remains current and implementing governance standards
• Design and analyze reports to track key metrics, trends, and maintain data integrity across HR systems
• Partner with internal stakeholders (including accounting, payroll, IT) on strategic matters related to onboarding, employee changes, terminations, and process improvements
• Support international expansion efforts by serving as an immigration liaison and helping establish and maintain compliant People processes across new entities, including coordinating with external immigration counsel, managing visa applications, and ensuring compliance with global mobility requirements
• Mentor team members and serve as our technical resource for the broader People team
• Lead special projects and cross-functional initiatives to improve HR operations

What We Look For:

• Bachelor's degree with 4+ years of progressive HR experience, including HRIS analyst experience (Workday, ADP, or other major platforms)
• Strong technical proficiency with ability to serve as system administrator across HR platforms, including advanced experience with Jira and knowledge base platforms like Notion
• Demonstrated experience leading HR projects, process improvements, and system implementations
• Proven track record of maintaining data integrity and creating meaningful insights through HR analytics and reporting
• Experience supporting international HR operations, immigration processes and multi-entity organizations, including understanding of compliance requirements across regions
• Previous experience liaising with immigration counsel and managing global mobility programs strongly preferred
• Strong project management skills with demonstrated ability to manage competing priorities and collaborate across teams
• Advanced proficiency with business tools (MS Office, Google Workspace) and ability to learn new technologies quickly
• Exceptional written and verbal communication skills with experience mentoring team members and influencing stakeholders at all levels

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

As a remote-first company, we invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.