Senior Information Technology Systems Engineer

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

 

We seek a highly motivated Senior Information Technology Systems Engineer responsible for planning, designing, implementing, and maintaining information systems and the capabilities required to support the company’s enterprise infrastructure and future growth initiatives. This is a fantastic opportunity to fully own the Mac platform and experience Anaplan, a predominately Mac environment.  

The successful candidate will be responsible for the following: owning the global MacOS fleet and its management, supporting and managing Microsoft 365, Microsoft Intune, public cloud infrastructure, SaaS business applications, identity in addition to integrations, and automation between various systems.  Also, you will move from remote to hybrid work schedule that includes two days/week in a NoVA office down the road.

Your Impact 

• Build and own the Mac @ Anaplan program including all facets of enterprise Apple management leveraging JAMF.  
• Assist in supporting our Microsoft 365 environment, Azure, AWS, and Active Directory. 
• Support the implementation and maintenance of Microsoft 365 applications, ensuring optimal performance and user satisfaction. 
• Assist in the design and management of Microsoft Intune for endpoint and mobile device management MDM/MAM, ensuring compliance with organizational policies. 
• Work on the implementation and management of Autopilot deployments for streamlined provisioning and deployment of Windows devices. 
• Automate and scale repetitive tasks to reduce the noise and friction for end users. 
• Train and enable our End-User IT teams, so portions of program can be offloaded. 
• Align systems to standards and contribute to roadmaps in support of the Information Technology vision and strategy. 
• Identify gaps, recommend architecture/product changes to increase stability and reliability, and improve security, customer experience, and audit compliance. 
• Develop requirements and assist in the vetting of new technology platforms that can be used within IT to solve business problems. 
• Provide architectural, engineering, and operational support for other corporate IT systems. 
• Create implementation guidelines, support documentation, and reusable design templates. 
• Provide mentoring through example and knowledge sharing. 
• Provide end-to-end ownership for systems within your Subject Matter Expertise areas. 
• Contribute to documentation, runbooks, and knowledge base. 

Your Experience 

• Extensive experience with MacOS, JAMF, and scripting at an enterprise level 
• Significant experience with cloud solutions in Microsoft 365, Azure, AWS, and GCP 
• Experience with Microsoft Intune for endpoint and mobile device management MDM/MAM. 
• Familiarity with Windows Autopilot and its deployment processes. 
• Significant experience with Networking, monitoring tools, and cloud-based identity access management (IAM) services 
• Project planning and management skills, including the ability to identify and assess risk 
• Excellent verbal, written, interpersonal, and presentation skills 
• A desire to work constructively in a geographically/time zone dispersed team environment 
• Strong propensity to be driven by customer experience 
• Strong orientation to be results and data-driven 
• Amazing troubleshooting, problem-solving, and resolution skills 
• 5+ years of experience managing corporate IT systems in a modern cloud-first environment 
• BA or BS Degree in Computer Science, Computer Engineering, or equivalent experience 
• Advanced Technical Certifications 
• ITIL Foundation v3 

Nice to Haves 

• Can provide examples of projects or initiatives you’ve helped deliver to business stakeholders within a cross-functional team 
• You have a bias for action 
• You prefer code over clicks 

 

Our Commitment to Diversity, Equity, Inclusion and Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.