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Senior Instructional Designer
CXG
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Senior Instructional Designer for CXG LEARN, creating immersive training content for luxury retail clients
CXG
Senior Instructional Designer for CXG LEARN, creating immersive training content for luxury retail clients
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We are seeking a Senior Instructional Designer to support the launch of our new digital Learning platform CXG LEARN. As a key member of our Academy Team, you will create engaging and immersive training content for luxury retail clients. Your responsibilities include content development, graphic identity creation, and benchmarking new trends in digital learning. With 5-7 years of experience in digital learning and a strong project management profile, we are looking for someone with excellent English written and oral communication skills. You should have a genuine interest in the worlds of digital, training, luxury, and retail. This is a remote position with flexible work options.
We are growing! We are currently looking to hire a Senior Instructional Designer to work with us remotely to support the launch of our new digital Learning platform CXG LEARN.
Founded in 2006, CXG began as the vision of two entrepreneurs, and today, we are proud to be a global business. From Shanghai to Paris, we operate in 12 offices across four continents, serving over 200 luxury clients in 70 countries. Our team of 230+ professionals from around the world is united in the mission of transforming and elevating customer experiences for some of the world’s most iconic premium and luxury brands
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
As a Senior Instructional Designer, you will play a vital role in working with our Academy Team to deliver innovative and immersive training content on CXG Learn—our first all-in-one digital learning platform. This platform is designed specifically for our luxury retail clients, empowering their front-line teams—sales advisors, store managers, and trainers—with engaging, interactive learning experiences that elevate the retail experience. It’s a pioneering project and a high-priority initiative for 2025, marking CXG’s first major step into digital learning.
In this role, you’ll work closely with our Content Creation Manager, contributing to a comprehensive library of training content tailored to the needs of luxury retail. The modules will cover essential themes such as retail experience, the art of selling, luxury retail management, and retail performance.
Content Development: You’ll be at the core of creating engaging digital modules, from designing training sheets and storyboarding to developing interactive modules using our Authoring Tool. Content Development here includes:
What you will bring along:
This role is ideal if you have a strong experience in digital learning content creation, with interest in the luxury industry. To thrive in this position, you should have: