Senior Manager, Government Relations and Public Policy, EMEA

See yourself at Twilio

Join the team as Twilio’s next Senior Manager of Government Relations and Public Policy, EMEA. 

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

Twilio’s government relations and public policy team is a strategic component of our success. As our EMEA presence grows, the Senior Manager of Government Relations and Public Policy will join a growing and dynamic team. Working closely with the legal team and business, you’ll help track, assess, and communicate policy evolutions, and contribute to the development and execution of our engagement strategy, representing Twilio to EU institutions, governments, and authorities in EMEA.

Responsibilities

In this role, you’ll:

• Proactively monitor and track Policy developments relevant to Twilio at EU and national level in EMEA.
• Analyse and assess policy and regulation for relevance and impact on Twilio, preparing information materials and communicating with internal stakeholders.
• Contribute to the development of policy positions and work with the GRPP team to develop and maintain an effective engagement strategy with stakeholders, including governments and EU institutions, trade associations, regulators, coalitions, and other relevant industry stakeholders.
• Routinely engage and build relationships with a range of internal and external stakeholders, including but not limited to the EU Institutions, regulators, and governments.
• Actively participate in trade association meetings, and working groups on behalf of Twilio.
• Attend events in person, including in the EU institutions, for stakeholder relationship development, and information/reporting purposes.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• At least 12 years of relevant public policy and advocacy experience in technology, digital, telecoms, or other relevant sectors with a Bachelor's Degree, 8 years with a Master's Degree or 5 years experience with a PhD. - relevant sectors include: corporate legal, public policy, public affairs consultancy, trade associations or government/institutions.
• A keen understanding of EU politics and policy, EU legislative processes and government relations.
• Skillful in building effective relationships, demonstrating foresight and strategic thinking on public policy implementation.
• Demonstrates a collaborative spirit, contributing positively to team dynamics while also possessing the ability to work independently and drive initiatives forward autonomously.
• Critical thinking, good judgment, and ability to balance priorities, resources in order to deliver on concurrent projects.
• Ability to plan and execute meetings with stakeholders, in and around the EU Institutions, representing the company in the relevant events and meetings in Brussels.

Desired:

• Experience working with the European Commission, Parliament, Council, Member State governments, bodies, and government agencies, adept in political affairs and industry relations.
• Familiarity and experience in drafting regulatory filings and legislative consultation submissions.
• Track record in participation in design/execution of policy advocacy, influencing government institutions at all levels and implementing successful advocacy campaigns.
• Knowledge of German, French, Spanish, Italian, Portuguese or other languages is a plus.
• Strong communication skills and strategic thinking.
• Legal, policy or relevant advanced degree/experience.

Location

This role will be remote, and based in the United Kingdom or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our stakeholders and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

 

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].