
Senior Marketing Operations Manager II
EmbursePosted 3/13/2025

Senior Marketing Operations Manager II
Emburse
Job Location
Job Summary
We are seeking a Senior Marketing Operations Manager II at Emburse, a leader in travel and expense solutions. The role involves managing marketing automation tools like Marketo, DemandBase, and Salesforce, as well as troubleshooting and optimizing the marketing technology stack. The ideal candidate will have 6-8 years of experience in marketing operations, data analysis, and technical expertise. They will work closely with the Marketing Data Manager to implement strong data hygiene practices and ensure ongoing efficacy of sales and marketing data sets. The Senior Marketing Operations Manager will also collaborate with cross-functional teams to gather business and technical requirements and act as a liaison between Marketing and RevOps departments. Emburse offers competitive pay, flexible work arrangements, and an inclusive culture that supports employee success.
Job Description
What You Will Do
- Own, manage, administrate, and operate: Marketo (MAS), DemandBase (ABM), and Salesforce (lead-to-opportunity CRM) on a day-to-day basis to drive the marketing funnel flow (lead-to-loyal) and customer engagement.
- Troubleshoot and triage the Marketing technology stack and its integrations: including but not limited to chatbots, personalization tools, list-uploads, event tech, crowdsourcing, social, and ABM and how these flow to our MAS and CRM.
- Collaborate with the Marketing Data Manager to implement strong data hygiene practices and ensure ongoing efficacy of the sales and marketing data sets: managing the daily lead-to-contact flows, noting lead source, campaign attribution, and assignment plus nominal company research for accurate reporting.
- Execute database segmentation and persona-driven list creation.
- Implement ongoing programs to increase conversion rates, prevent contact fatigue and ensure excellent deliverability.
- Work across the organization to gather business and technical requirements to ensure Marketing’s technologies meet the organization’s needs.
- Gain a deep understanding of the downstream impacts of new decisions and how to retool the Marketing stack based on proposed changes and business needs.
- Act as liaison between Marketing and RevOps departments to relay business requirements and needed system enhancements
What You Will Bring
- Minimum of 6-8 years of experience in a Marketing Operations Role
- Proven ability to collect, analyze and present data
- Ability to manage and administer the marketing tech stack (Marketo - Measure and Engage, Demandbase, Drift, Salesforce, etc.)
- Experience managing and monitoring data quality between MAS and SFDC