
Senior Marketing Operations Manager II
EmbursePosted 3/13/2025

Senior Marketing Operations Manager II
Emburse
Job Location
Job Summary
We are seeking a Senior Marketing Operations Manager at Emburse, a leader in travel and expense solutions. The role involves managing marketing automation tools like Marketo, DemandBase, and Salesforce, as well as troubleshooting technology integrations and collaborating with the Marketing Data Manager to implement data hygiene practices. The ideal candidate will have 6-8 years of experience in marketing operations, proven ability to collect and analyze data, and experience managing and administering the marketing tech stack. Emburse offers a competitive pay, flexible work environment, and opportunities for career growth and innovation. As part of a growing team, you will own and manage processes that ensure best practices in lead generation and database management, driving business value and inspiring extraordinary results. With a focus on scalability, efficiency, and customer engagement, this role is perfect for a hands-on professional looking to make an impact. Emburse provides equal employment opportunities and a culture that empowers employees to succeed.
Job Description
What You Will Do
- Own, manage, administrate, and operate: Marketo (MAS), DemandBase (ABM), and Salesforce (lead-to-opportunity CRM) on a day-to-day basis to drive the marketing funnel flow (lead-to-loyal) and customer engagement.
- Troubleshoot and triage the Marketing technology stack and its integrations: including but not limited to chatbots, personalization tools, list-uploads, event tech, crowdsourcing, social, and ABM and how these flow to our MAS and CRM.
- Collaborate with the Marketing Data Manager to implement strong data hygiene practices and ensure ongoing efficacy of the sales and marketing data sets: managing the daily lead-to-contact flows, noting lead source, campaign attribution, and assignment plus nominal company research for accurate reporting.
- Execute database segmentation and persona-driven list creation.
- Implement ongoing programs to increase conversion rates, prevent contact fatigue and ensure excellent deliverability.
- Work across the organization to gather business and technical requirements to ensure Marketing’s technologies meet the organization’s needs.
- Gain a deep understanding of the downstream impacts of new decisions and how to retool the Marketing stack based on proposed changes and business needs.
- Act as liaison between Marketing and RevOps departments to relay business requirements and needed system enhancements
What You Will Bring
- Minimum of 6-8 years of experience in a Marketing Operations Role
- Proven ability to collect, analyze and present data
- Ability to manage and administer the marketing tech stack (Marketo - Measure and Engage, Demandbase, Drift, Salesforce, etc.)
- Experience managing and monitoring data quality between MAS and SFDC