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CRM Senior Specialist at Taskrabbit: build and deliver campaigns that empower users, champion CRM to product teams, and leverage data insights for growth and retention.
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Taskrabbit
Taskrabbit is seeking a CRM Senior Specialist to partner with the marketing team to build and deliver campaigns that empower users. The role involves executing global messaging across email, push, and in-app channels, championing CRM to product and engineering teams, and leveraging customer segmentation and data insights to drive growth and retention. As a remote-first company, Taskrabbit offers flexible work options, competitive compensation, and benefits such as employer-paid health insurance and 401k match. The ideal candidate has 3-6 years of experience in customer marketing, CRM, email marketing, and A/B testing, with strong knowledge of platforms like Iterable and Segment.
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
This role will be remote-first with limited travel through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in the city starting September 2025.
About the Role
Taskrabbit is looking for a CRM Senior Specialist to partner with our marketing team to build and deliver campaigns and messaging that empowers our users. As part of the CRM function, you’ll be part of the front-line delivering communications to our users across our different product lines to drive growth and retention.
In this role, you'll be part of the team responsible for the execution of all the global messaging our customers receive across email, push, and in-app messaging and other new channels as our business evolves. You'll have the support of a dedicated design, copy, and analytics team and are expected to champion CRM to the product and engineering teams to bring complex and high-impact campaigns from ideation to execution in a way that engages and delights our customers. You’ll leverage a deep understanding of customer segmentation, customer marketing, and CRM to work closely with these teams to drive customer messaging, promote usage, and deliver/monitor results.
Responsibilities
Skills and Requirements
Compensation & Benefits
At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. total compensation consists of base pay + bonus + benefits + perks.
The base pay range for this position is $80,000 - $111,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
