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Senior Partner Enablement Manager, EMEA Central Region
SaviyntJob Summary
Saviynt is seeking a Senior Partner Enablement Manager to lead partner-facing enablement activities in the EMEA Central Region. The role involves gathering feedback from partners, understanding their strategic goals, and advising on how to achieve them. The manager will also track go-live dates, identify aged/deferred go-lives at risk, and recommend possible interventions. Additionally, they will profile partners by geography, experience, and performance, monitor partner engagement, and create content for quarterly newsletters. The ideal candidate has 5+ years of industry experience in Identity Management and Governance products, strong technical presentation and communication skills, and the ability to thrive in a fast-paced environment. Saviynt offers a competitive total rewards package and opportunities for growth and advancement.
WHAT YOU WILL BE DOING
- Through regular cadence with key partners:
- Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
- Understand partner’s strategic goals and advise on how to achieve them
- Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
- Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
- Track go-live dates in your region, identify aged/deferred go-lives at risk
- For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
- Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions.
- Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
- From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
- Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
- Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
- Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
- Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams
- Communicate the Saviynt vision and product roadmap
- Manage upsell and cross-sell opportunities
- Drive expansion opportunities
- Negotiating contracts and pricing
WHAT YOU BRING
- Bachelor’s/ equivalent in Engineering
- Candidates must be fluent in German with strong English language skills.
- 5+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
- Thorough domain knowledge in all areas of IAG
- User Lifecycle Management, Provisioning and Reconciliation
- Direct customer or partner interaction and management skills while building and maintaining strong relationships.
- Strong technical presentation and communication skills, both verbal and writtenAbility to present and communicate at an executive level
- Must be able to thrive in a fast paced, high energy environment
- Ability to work independently, adapt quickly, and maintain a positive attitude