Hightouch
Enhance Hightouch's product design by collaborating with engineers, setting standards for animations and interactions, ensuring accessibility, and working as a brand designer. Join an early-stage startup to impact the team, product, and culture.
BPM LLP
Assurance Manager at BPM: Develop client relationships, build strategies, and achieve goals in a supportive environment with flexible work options and competitive compensation.
brightwheel
Customer Success Professional for Brightwheel
CaptivateIQ
Lead and mentor a team of Account Executives at CaptivateIQ, driving sales growth and optimizing processes with competitive benefits and a supportive environment.
SoundStack
Enterprise Support Specialist for VIP customers, providing top-tier technical support and ensuring customer satisfaction.
Remofirst
Support Specialist at RemoFirst: Handle global inquiries, resolve complex queries, and collaborate with internal teams to deliver exceptional client experiences.
Uberall
Data Operations Specialist at Uberall: Provide expert support to clients on location data, perform data manipulation tasks, and deliver audits to maintain accuracy and quality standards.
Uberall
Data Operations Specialist at Uberall: Join our team and provide expert location data support to clients, with opportunities for growth and development in a mission-driven culture.
InDebted
Manage collections, provide exceptional customer service, and support team growth as a Customer Experience Agent at InDebted. Utilize your skills in accounts receivable management and customer service to drive positive outcomes for customers and the business.
MariaDB plc
Senior Support Engineer at MariaDB plc - Expert-level technical support services to worldwide customers
Binance
Data Product Manager (Trading) at Binance Accelerator Program - Design & develop data-driven trading insights & user experiences
Binance
Risk Specialist (ERMF)Asia / SingaporeOperations, Strategy & Project Management – Risk /Remote at Binance
Welocalize
Paid Media Specialist at Adapt: drive growth for local & global brands through performance & strategic implementation of digital channels.
Anagram
Business Operations Specialist at Anagram: optimize processes, drive data-driven decisions, and ensure efficient workflows.
Lodgify
Drive user acquisition and retention at Lodgify by managing affiliate programs, optimizing conversions, and collaborating with cross-functional teams. Enjoy flexible remote work, health benefits, meal allowances, and more.
Gitlab
Oversee Professional Services delivery in APJ, manage partner relationships, ensure project success, and maintain consistent delivery standards at GitLab. Enjoy remote work, flexible benefits, and growth opportunities.
Binance
Card Operations Specialist at Binance: Manage fiat operations, collaborate with payment service providers, monitor transaction data, develop strategies to enhance user experience.
Finalsite
Data Integration Specialist for Finalsite, utilizing scripting and web development skills to integrate data from various sources, collaborating with K-12 clients and cross-functional teams.
JumpCloud
Senior Analytics Engineer at JumpCloud: drive data modeling, curation, and self-service across the analytics team and organization.
Horizons
Offboarding Specialist (EMEA) at Horizons: Manage end-to-end offboarding process, ensure compliance with employment laws, and provide exceptional client service.
Hightouch
Hightouch is seeking a Craft Specialist - Product Design to enhance the look and feel of their product. This role involves collaborating with engineers to develop patterns across the platform, setting standards for animations and interactions, ensuring accessibility beyond basic requirements, and working as a brand designer within the product. The ideal candidate has 4+ years of experience in product design, particularly in B2B data products, with high-quality visual, UI, and interaction skills. They should be a team player with excellent communication skills and a growth mindset.
Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
This is a unique role that will focus far more on visual craft. As our craft specialist within the product design team, you’ll work horizontally across product areas with a small team of talented engineers to enhance the look and feel of the product. You’ll be expected to learn and interact with our customers so you can better shape the product to meet their expectations. You’ll contribute to our design system and application patterns but your ultimate goal is serving our customers. Your innovative designs will change the industry status quo for products in our space.
This role offers an exciting opportunity to join an early startup and have a significant impact on the team, product, and culture. We’ll rely on you to deliver and raise the bar of our design practice as we serve our rapidly growing customer base.
At the highest level, your mission will be to drive business impact by creating the most compelling, engaging, and delightful user experience our customers have ever seen. You’ll set a new industry standard for design quality in our market space. You’ll help raise the bar for our current team of talented designers and all the designers we’ve yet to hire.
Collaborate closely with a small team of talented engineers to develop patterns across the platform and all of our products.
Set standards for animations, interactions, and delightful details.
Go deeper on accessibility than just color, text sizes, and semantic tagging. You’ll ensure tab indexes and keyboard interactions are optimized to serve all of our users.
Work as a brand designer within the product, enhancing the look and feel across the app to provide customers with a consistent and delightful experience.
Experience: You’ve designed and shipped user-friendly features or applications in a technical space. Bonus points if you’ve worked on B2B data products. (4+ years)
High-quality craft: Finely tuned visual, UI, and interaction skills for web-based applications.
Team player: You exhibit kindness and humility. Seeking to understand your teammates and assuming good intentions.
Communication: You have good verbal and written communication skills and a passion for connecting with users.
Growth mindset: You’re constantly seeking opportunities to improve your craft, collaboration, and drive product outcomes.
Tools: You’re an expert in Figma and prototyping.
4 years of full-time product design experience
Located and working in North America
Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
Portfolio review [60m]: You’ll present 2-3 projects and tell the team the story of how you came to the solution and the challenges you faced along the way. We're looking to understand how you think, collaborate, and execute.
Design exercise [60m]: This is your chance to show us your design process. We’ll ask you to help us come up with a solution for a problem we’ve identified.
1:1s with the team: Meet the product and the team that builds it. Chat with product managers and engineers to get a sense of how we work together.
