Senior Representative - Risk Operations
Taskrabbit
- Location
- United States of America
- Posted
Execute fraud prevention strategies, analyze data for trends, and maintain trust through proactive measures in Risk Operations at Taskrabbit.
Remote Jobs
Senior Solutions Engineer
Grafana Labs
- Location
- Australia
- Posted
Solutions Engineer at Grafana Labs: Partner with Sales teams, deliver product presentations, and collaborate on documentation.
Senior Solutions Architect
Grafana Labs
- Location
- Brazil
- Posted
Join our Customer Experience team as a Solutions Architect at Grafana Labs
Senior Solutions Architect
Apollo
- Location
- Canada
- Posted
Senior Solutions Architect at Apollo, leading federated graph efforts for major product teams, providing technical expertise & industry best practices.
Senior Solutions Architect
Apollo
- Location
- United States of America
- Posted
- Salary Range
- 158k - 186k USD
Lead the design and implementation of GraphQL-based architectures at Apollo, advising enterprise customers on adopting federated graphs and contributing to platform improvements.
Senior Solutions Architect
Grafana Labs
- Location
- Canada
- Posted
- Salary Range
- 165k - 200k CAD
Provide specialized consultation and guidance to customers using Grafana products. Work with complex business and technical requirements to design solutions, manage customer onboarding, and ensure ongoing success through support and advocacy for product improvements.
Senior Solutions Architect
Cyderes
- Location
- Canada
- Posted
Senior Solution Architect for cybersecurity services provider Cyderes, driving revenue growth and expanding market share through professional services and managed security solutions.
Senior Manager, Mid-Market Sales
CaptivateIQ
- Location
- British Virgin Islands
- Posted
- Salary Range
- 266k - 320k USD
Lead and mentor a team of Account Executives at CaptivateIQ, driving sales growth and optimizing processes with competitive benefits and a supportive environment.
Senior Payments Officer
CoinsPaid
- Location
- Croatia
- Posted
Senior Payments Officer - Develop and ship impactful crypto payment features, collaborate with a talented team, and create innovative solutions.
Senior Full Stack Engineer- Contractor (Croatia)
Goodnotes
- Location
- Croatia
- Posted
Senior Full Stack Engineer for cross-platform digital paper solution using React/Redux, TypeScript, Node.js, and AWS
PIPELINE - Digital Sales Representative - Expansion
Twilio
- Location
- United States of America
- Posted
Digital Sales Representative - Expansion role at Twilio, responsible for managing customer accounts, executing sales plays, and delivering revenue results.
Senior Backend Developer
Lodgify
- Location
- Cameroon
- Posted
Join Lodgify as a C# Developer to build tools and improve infrastructure for a vacation rental platform. Utilize your skills in .NET Core and microservices architecture while enjoying remote flexibility and comprehensive benefits.
Phone and Chat Sales Representative
Chat Assassins
- Location
- Brazil
- Posted
- Salary Range
- 10k - 30k USD
Join Chat Assassins as a Sales Representative, leveraging your cold calling and sales skills to help business coaches scale their businesses. Enjoy comprehensive training, mentorship, and competitive earnings with no commission caps.
Senior Backend Engineer - Loki Query
Grafana Labs
- Location
- United States of America
- Posted
- Salary Range
- 149k - 178k USD
Senior Backend Software Engineer for Grafana Cloud Databases team
Senior Backend Engineer - Loki Query
Grafana Labs
- Location
- Canada
- Posted
- Salary Range
- 146k - 176k USD
Senior Backend Software Engineer - Databases: Remote opportunity in Canada
Senior Delivery Manager - Partner Focused
Gitlab
- Location
- Brunei Darussalam
- Posted
Oversee Professional Services delivery in APJ, manage partner relationships, ensure project success, and maintain consistent delivery standards at GitLab. Enjoy remote work, flexible benefits, and growth opportunities.
Senior Product Manager - Identity
Jane App
- Location
- Canada
- Posted
- Salary Range
- 139k - 139k USD
Senior Product Manager - Identity at Jane: lead product discovery, improve user connection, and drive growth in a remote-first company
Senior QA Engineer - Earn
Binance
- Location
- Brunei Darussalam
- Posted
Senior QA Engineer at Binance: Develop high-quality products, collaborate with developers & product managers, and shape the future of blockchain ecosystem.
Senior Director, Client Partnerships
Axios
- Location
- United States of America
- Posted
- Salary Range
- 93k - 123k USD
Lead client partnerships at Axios, driving revenue growth through strategic relationships and innovative solutions in local advertising. Enjoy comprehensive benefits and a supportive work culture.
Senior QA Engineer - RM
Binance
- Location
- Taiwan, Republic of China
- Posted
Senior QA Engineer at Binance: Develop high-quality products with a dynamic team, utilizing automation testing development skills and Agile methodologies.
Senior Representative - Risk Operations
Taskrabbit
Job Location
Job Summary
As a Senior Representative in Risk Operations at Taskrabbit, you will lead strategies to detect and prevent fraud while maintaining a customer-centric approach. You'll use data-driven insights to enhance risk mitigation efforts and collaborate with teams to ensure operational security.
About The Role:
As a Senior Representative, Risk Operations at Taskrabbit, you play a pivotal role in executing robust strategies to detect, prevent, and swiftly mitigate fraud and risk incidents. Your primary focus is on driving the seamless execution of initiatives that safeguard our operations, ensuring a secure and trustworthy environment for all stakeholders, including clients, Taskers, and internal employees. While maintaining a customer-centric approach, your expertise is instrumental in efficiently managing and executing fraud and risk mitigation measures to uphold the continued success of our business.
Our Values:
Obsess over Clients and Taskers
Win Together with Heart
Own the Challenge
Be Bold
Move Forward. Move Fast.
What You’ll Work On:
Customer Obsessed:
Take the lead in implementing and executing strategies to detect, prevent, and swiftly mitigate fraud and risk incidents, always keeping the customer experience at the forefront.
Develop an in-depth understanding of the unique challenges associated with fraud and risk execution, fostering a positive and secure environment for clients, Taskers, and internal employees.
Execute with a sense of urgency, combining it with a genuine commitment to executing customer-centric fraud prevention and resolution.
Insights/Data Driven:
Leverage qualitative and quantitative data to drive the execution of fraud and risk mitigation strategies continually, with a focus on enhancing the overall customer experience.
Identify emerging trends and execute logical reasoning in decision-making, prioritizing the execution of secure and satisfaction-driven measures for our stakeholders.
Apply insights and metrics to drive the day-to-day execution and enhance the overall effectiveness of fraud and risk mitigation efforts, ensuring a positive impact on customer satisfaction.
Trusted Resource:
Regularly escalate emerging risk and fraud trends to the supervisor, ensuring timely communication of critical issues to enhance customer trust.
Collaborate closely with the risk operations manager, executing strategies and measures developed under their guidance, with a constant focus on improving the customer experience.
Execute problem-solving with a solutions-focused mindset, proactively identifying and executing effective resolutions to safeguard our operations and maintain customer trust.
Demonstrate a high level of ownership and disciplined curiosity in executing fraud and risk mitigation measures, ultimately contributing to an enhanced customer-centric approach.
Serve as a trusted resource, executing optimal fraud and risk mitigation through proactive measures and efficient solutions, reinforcing a positive customer experience.
What You Will Need:
Minimum of 1 year of execution-focused experience in fraud and risk mitigation within a customer service or related role.
Exceptional problem-solving skills, with a proven track record of executing solutions for complex fraud and risk issues, always considering the impact on the customer.
Strong sense of ownership and disciplined curiosity, driving the execution of proactive identification and implementation of effective fraud and risk mitigation strategies with a customer-first mindset.
Empathetic communication skills, with the ability to execute connections with stakeholders on a personal level, ensuring a positive customer experience.
Detail-oriented mindset with a commitment to executing top-notch service in the realm of fraud and risk execution.
Available full-time (40 hours / week); ability to work weekends and bank holidays.
