Senior Risk Investigator - Card Fraud
Mercury
- Location
- Canada
- Posted
Senior Risk Investigator role at Mercury Card Fraud team, focusing on transaction monitoring, loss mitigation, and fraud trend identification.
Remote Jobs
Senior Software Engineer - India
JumpCloud
- Location
- India
- Posted
Senior Software Engineer at JumpCloud: Collaborate on feature discovery, device management, and product development with a talented team.
Senior Rust Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior Rust Engineer for scalable backend systems and APIs
Senior Consulting Cloud Architect
Rackspace
- Location
- Germany
- Posted
- Salary Range
- 150k - 250k USD
Lead the design and delivery of innovative cloud solutions for Rackspace Technology's largest German enterprise customer. Re-architect IT landscapes using cloud-native technologies, lead multi-functional teams, and drive account growth with essential German language skills.
Senior Backend Engineer - AdCo
Spotify
- Location
- United States of America
- Posted
- Salary Range
- 160k - 229k USD
Develop scalable backend systems and data pipelines for Spotify's advertising platform using Java and cloud services.
Javascript Fullstack Engineer – Senior
Lumenalta
- Location
- Anywhere in the world
- Posted
Join Lumenalta as a developer to build impactful software solutions
Senior Full stack Engineer (ACM)
Didomi
- Location
- France
- Posted
Senior full-stack engineer for React and Feathers/NestJS applications with a focus on quality, performance, and maintainability.
Senior IT Operations Systems Engineer
Airalo
- Location
- Finland
- Posted
Senior IT Operations Systems Engineer at Airalo: Build automation, design software, and collaborate with teams to improve internal user experience.
Senior Frontend Engineer - Invoices
Mercury
- Location
- Canada
- Posted
- Salary Range
- 174k - 204k USD
Join Mercury's invoicing team as a Senior Frontend Engineer and create lovable products for startups. Competitive salary and equity range, plus flexible remote work options.
Senior Full Stack Engineer - Contractor (Czechia)
Goodnotes
- Location
- Czech Republic
- Posted
Senior Full Stack Engineer for cross-platform digital paper solution using React/Redux, TypeScript, Node.js, and AWS
Data Scientist / Senior Data Scientist
StackAdapt
- Location
- Canada
- Posted
- Salary Range
- 150k - 250k USD
Develop and ship impactful computer vision features using tools by Roboflow, collaborate with a talented team, and create innovative AI solutions that make the world programmable.
Data Scientist / Senior Data Scientist
StackAdapt
- Location
- United States of America
- Posted
Join StackAdapt as a Data Scientist to innovate ML algorithms for advertising performance, collaborate with engineers, and enjoy comprehensive benefits in a remote-friendly environment.
Senior Instructional Designer
CXG
- Location
- Anywhere in the world
- Posted
Senior Instructional Designer for CXG LEARN, creating immersive training content for luxury retail clients
Senior Account Executive
Mozilla
- Location
- United States of America
- Posted
Senior Account Executive at Mozilla Corporation - $171k-$247k/year
Senior Account Executive
Cryptio
- Location
- United Kingdom
- Posted
Join Cryptio as a salesperson and help institutional adoption in crypto with flexible remote work options and competitive benefits.
Senior Account Executive
ClassDojo
- Location
- United States of America
- Posted
- Salary Range
- 184k - 255k USD
Senior Account Executive at ClassDojo: drive sales growth in K-12 education space with expertise in district sales, product knowledge, and negotiation skills.
Senior Account Executive
Cobalt
- Location
- United Kingdom
- Posted
Senior Account Executive - Sell Pentesting & Offensive Security services to UK customers & prospects, develop upsell/cross-sell strategies, and drive sales growth.
Senior Manager of Brand Design
Kueski
- Location
- Mexico
- Posted
Lead Kueski's brand design team, ensuring cohesive visual identity and guiding creative projects to align with strategic goals.
Senior Manager, Global Compensation & Benefits
JustAnswer
- Location
- United States of America
- Posted
Global compensation and benefits manager for a remote-first company seeking to drive competitive advantage through effective total rewards strategies.
Senior GCP DevOps Engineer
Nearform
- Location
- Poland
- Posted
DevOps Engineer for cloud-based applications, deployment architectures, and monitoring systems at NearForm, a digital and AI engineering consultancy.
Senior Risk Investigator - Card Fraud
Mercury
Job Location
Job Summary
Mercury is hiring a Senior Risk Investigator to join their Card Fraud team. As a member of this team, you will perform high-quality reviews of transaction monitoring alerts, create new loss mitigation rules, and identify fraud trends in transaction data. You will also collaborate with other teams to shape policies, processes, and tools that support the broader Card Fraud program. This role requires 4+ years of experience monitoring and mitigating card fraud in a high-paced FinTech environment, familiarity with MasterCard Fraud Center or similar tools, and excellent problem-solving skills. The total rewards package includes base salary, equity, and benefits, with competitive ranges starting at $101k-$132k per year.
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. We are looking to hire a Senior Risk Investigator on the Card Fraud team to help protect Mercury cardholders from unauthorized activity, all while balancing customer experience.
As a member of the Card Fraud team, you’ll focus on performing high quality reviews of our transaction monitoring alerts, creating new loss mitigation rules and proactively identifying new fraud trends in transaction data. You’ll also be responsible for deeply understanding customer card usage and leveraging your knowledge to shape the policies, processes, and tools that support the broader Card Fraud program.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A. and Evolve Bank & Trust, Members FDIC
As part of the journey, we would expect you to:
Review and action card fraud alerts in MasterCard Fraud Center and our internal transaction monitoring queue
Write new or tune existing card decline/monitoring rules directly in MasterCard Fraud Center, and backtest rules to assess customer friction tradeoffs
Collaborate with the Disputes team to understand and respond to new fraud trends that emerge from customer-reported unauthorized transactions
Send outbound customer communications to notify customers about potentially suspicious/unauthorized transactions
Work with the Customer Support team to resolve customer inquiries related to card declines due to risk rules
Directly collaborate with Risk Strategy, Risk Product, Risk Engineering to help build foundational elements of Mercury’s Card Fraud program
Write clear documentation on current processes, and drive process and tooling enhancements to maximize efficiency
Some things that might make you successful in a role like this:
4+ years of experience monitoring and mitigating card fraud in a high-paced, FinTech environment
Familiarity with MasterCard Fraud Center or similar fraud management tools such as Accertify, Falcon, etc.
Being a highly motivated self-starter who is comfortable working within a high stakes environment under minimal supervision
The ability to modify SQL queries to leverage internal data for deeper investigations, or write your own!
Loving problem solving and making product and processes more efficient
Comfort working flexible hours to support business critical situations on an as-needed basis
The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $112,500 - 132,400 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $101,300 - 119,200 USD
Canadian employees (any location): CAD 102,400 - 120,500
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
#LI-SN1
