Remote Jobs

Mercury logo

Senior Risk Investigator - Card Fraud

Mercury

Location
Canada
Posted

Senior Risk Investigator role at Mercury Card Fraud team, focusing on transaction monitoring, loss mitigation, and fraud trend identification.

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Senior Director, Public Policy

Gitlab

Location
United States of America
Posted
Salary Range
212k - 396k USD

Lead GitLab's public policy initiatives by engaging with governments and analyzing legislation to protect company interests. Advise leadership on regulatory matters and collaborate across teams to influence emerging policies in tech-related areas such as AI, open source software, sustainability, privacy, and security.

JumpCloud logo

Senior Learning Specialist - India

JumpCloud

Location
India
Posted

Senior Learning Specialist at JumpCloud: Design content, facilitate virtual sessions, and support professional growth programs in a remote-first environment.

ScienceLogic logo

Senior Software Test Engineering Lead

ScienceLogic

Location
United States of America
Posted

QA Lead position at ScienceLogic, responsible for testing strategy, team leadership, and collaboration with cross-functional teams.

Bitfinex logo

Senior Backend Developer - NodeJS

Bitfinex

Location
Mexico
Posted

Develop backend components for Bitfinex services; work on new features, scalability, and security using Node/JavaScript and microservices architecture.

Binance logo

Senior QA Engineer - RM

Binance

Location
Taiwan, Republic of China
Posted

Senior QA Engineer at Binance: Develop high-quality products with a dynamic team, utilizing automation testing development skills and Agile methodologies.

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Senior/Staff Data Engineer

StackAdapt

Location
United States of America
Posted

Join StackAdapt as a Senior/Staff Data Engineer to build scalable ML pipelines, implement algorithms, and contribute to innovative advertising solutions in a collaborative environment with excellent benefits.

StackAdapt logo

Senior/Staff Data Engineer

StackAdapt

Location
Canada
Posted

Join StackAdapt as a Senior/Staff Data Engineer to design scalable data pipelines, implement ML algorithms, and contribute to microservice architectures for thousands of models. Enjoy competitive benefits and a supportive team environment.

Anaplan logo

Senior HR Systems Analyst

Anaplan

Location
India
Posted

Senior HR Systems Analyst for Workday HCM at Anaplan, designing and implementing technical solutions to optimize system performance and enhance functionality.

iHerb logo

Senior Internal Auditor – Information Technology

iHerb

Location
Argentina
Posted

Lead IT audits, ensure compliance with various regulations, assess risk management frameworks, and collaborate with cross-functional teams to maintain a strong internal control environment at iHerb.

JumpCloud logo

Senior Security Engineer - India

JumpCloud

Location
India
Posted

Senior Security Engineer at JumpCloud - Design and develop software solutions for protecting data and infrastructure in the cloud

brightwheel logo

Senior Data Analyst

brightwheel

Location
United States of America
Posted
Salary Range
104k - 138k USD

Join Brightwheel as a Senior Data Analyst to leverage data insights for business growth. Work with cross-functional teams, build analytical solutions, and contribute to the company's mission of enabling high-quality early education. Competitive salary and benefits package included.

Binance logo

Senior Data Analyst

Binance

Location
Singapore
Posted

Senior Data Analyst at Binance: Analyze large volumes of transactional data using proprietary tools, build sophisticated datasets and visualizations, and provide value-added analysis and reporting.

‎ConnectWise logo

Senior Data Analyst

‎ConnectWise

Location
United States of America
Posted

Senior Data Analyst: Analyze complex data, build reports, and communicate insights to cross-functional teams.

InDebted logo

Senior Data Analyst

InDebted

Location
Philippines
Posted

Join InDebted as a Senior Data Analyst to leverage your expertise in SQL, Python, and visualization tools like Tableau. Collaborate with stakeholders, mentor junior analysts, and drive data-driven decisions for our innovative solutions in consumer debt management.

brightwheel logo

Senior Data Analyst

brightwheel

Location
United States of America
Posted

Senior Data Analyst at Brightwheel: drive business growth with analytics expertise

Modern Health logo

Senior Product Marketing Manager

Modern Health

Location
United States of America
Posted
Salary Range
113k - 166k USD

Lead Modern Health's product marketing efforts to improve mental health outcomes by developing strategies, campaigns, and cross-functional collaborations that drive customer engagement and business growth. Utilize deep market understanding and storytelling abilities to position our solutions effectively in the market.

Alma logo

Senior Product Marketing Manager

Alma

Location
United States of America
Posted
Salary Range
145k - 175k USD

Lead product marketing strategies for Alma's platform, driving provider engagement and client matches through effective campaigns and cross-functional collaboration. Shape the future of mental healthcare with a focus on data-driven decisions and team leadership.

Mercury logo

Senior Risk Investigator - Card Fraud

Mercury

Job Summary

Mercury is hiring a Senior Risk Investigator to join their Card Fraud team. As a member of this team, you will perform high-quality reviews of transaction monitoring alerts, create new loss mitigation rules, and identify fraud trends in transaction data. You will also collaborate with other teams to shape policies, processes, and tools that support the broader Card Fraud program. This role requires 4+ years of experience monitoring and mitigating card fraud in a high-paced FinTech environment, familiarity with MasterCard Fraud Center or similar tools, and excellent problem-solving skills. The total rewards package includes base salary, equity, and benefits, with competitive ranges starting at $101k-$132k per year.

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. We are looking to hire a Senior Risk Investigator on the Card Fraud team to help protect Mercury cardholders from unauthorized activity, all while balancing customer experience.

As a member of the Card Fraud team, you’ll focus on performing high quality reviews of our transaction monitoring alerts, creating new loss mitigation rules and proactively identifying new fraud trends in transaction data. You’ll also be responsible for deeply understanding customer card usage and leveraging your knowledge to shape the policies, processes, and tools that support the broader Card Fraud program. 

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A. and Evolve Bank & Trust, Members FDIC

As part of the journey, we would expect you to:

  • Review and action card fraud alerts in MasterCard Fraud Center and our internal transaction monitoring queue

  • Write new or tune existing card decline/monitoring rules directly in MasterCard Fraud Center, and backtest rules to assess customer friction tradeoffs

  • Collaborate with the Disputes team to understand and respond to new fraud trends that emerge from customer-reported unauthorized transactions

  • Send outbound customer communications to notify customers about potentially suspicious/unauthorized transactions

  • Work with the Customer Support team to resolve customer inquiries related to card declines due to risk rules 

  • Directly collaborate with Risk Strategy, Risk Product, Risk Engineering to help build foundational elements of Mercury’s Card Fraud program

  • Write clear documentation on current processes, and drive process and tooling enhancements to maximize efficiency

Some things that might make you successful in a role like this:

  • 4+ years of experience monitoring and mitigating card fraud in a high-paced, FinTech environment

  • Familiarity with MasterCard Fraud Center or similar fraud management tools such as Accertify, Falcon, etc.

  • Being a highly motivated self-starter who is comfortable working within a high stakes environment under minimal supervision

  • The ability to modify SQL queries to leverage internal data for deeper investigations, or write your own!

  • Loving problem solving and making product and processes more efficient

  • Comfort working flexible hours to support business critical situations on an as-needed basis

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $112,500 - 132,400 USD

  • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $101,300 - 119,200 USD

  • Canadian employees (any location): CAD 102,400 - 120,500

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

 

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