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Senior Scrum Master
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Job Location
Job Summary
Vonage is seeking a dynamic Senior Scrum Master to join their Lean Agile Centre of Excellence. The ideal candidate will have experience driving agile delivery, reporting through Jira, and enable delivery transparency. They should be committed to genuine Agile principles and have a broad knowledge of Agile methodologies such as Scrum, Kanban, and XP. The role involves training, mentoring, and supporting teams to introduce and follow agile values, principles, and practices. The successful candidate will also assist the Release Train Engineers with planning for and running SAFe events. Vonage offers unlimited discretionary time off, medical insurance, pension, group life assurance, and an Optum EAP.
About Vonage: Vonage is a global cloud communications business that offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centres and Communications APIs. Our mission is to drive efficiencies and build synergy across engineering, product and customer support to make customer and employees experience outstanding.
By joining Vonage’s Lean Agile Centre of Excellence, you’ll have an opportunity to shape the future of customer engagement by supporting our engineering and product teams to deliver a truly immersive platform experience.
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Why this role matters |
We are seeking a dynamic and pragmatic Senior Scrum Master to join our diverse global team. You will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the next step in their career supported by an experienced Agile team. Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing Agile at Scale across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving agile transformation you won’t get from training or certification. |
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What you will do |
With the support of the LACE team you will lead and drive delivery excellence though Agile transformation across Vonage. Your role will focus specifically on introducing a strong enable delivery flow and drive Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events. Core responsibilities
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What you will bring |
Experience in driving agile delivery, reporting through Jira, enable delivery transparency The ideal candidate must be committed to genuine Agile principles, ensuring that Scrum practices are truly effective and not just followed superficially. We are not looking for a "fluffy" scrum master who runs "Zombie Scrum." They should actively engage teams in meaningful Agile practices that drive real value and continuous improvement. They will have a broad knowledge of Agile methodologies such as Scrum, Kanban and XP and will be able to demonstrate how they have implemented them in practice. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their pragmatic and outcome-driven approach as well as their resilience and creativity when facing challenges. The successful candidate will be someone with a proven track record of identifying opportunities and taking the initiative to drive change. They should be comfortable working solo and collaborating as part of a team to achieve shared goals. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial. |
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What is required for application |
Required
Preferred
We highly value passion, a desire to learn, and a resilient work ethic. If you feel you may not yet possess all the skills listed, we still encourage you to apply. |
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What is in it for you |
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Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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