Remote Jobs

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Senior Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
165k - 200k USD

Senior Solutions Architect (Remote) at Grafana Labs, providing specialized business and technical consultation to customers using Grafana.

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Field Marketing Manager - APJ (Australia Remote)

Gurobi Optimization

Location
Australia
Posted

Field Marketing Manager for APJ region at Gurobi Optimization, driving marketing campaigns and events to support rapid growth in Australia, New Zealand, and India.

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Senior Software Engineer (Ruby/Rails)

Red Canary

Location
United States of America
Posted
Salary Range
150k - 171k USD

Join Red Canary as a Rails engineer to build scalable applications and deliver unmatched threat detection and response.

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Senior/Staff Python Engineer

Hivebrite

Location
France
Posted

Senior Python Engineer at Hivebrite: Develop data processing services using Python, improve matching algorithms & systems, and optimize real-time recommendations.

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Senior Lead Sales Engineer

StackAdapt

Location
Canada
Posted

Lead technical solutions for enterprise clients at StackAdapt, mentor the Sales Engineering team, collaborate with product teams, develop scalable integrations, and present advanced advertising technology solutions to senior stakeholders. Enjoy competitive benefits including salary, RRSP matching, comprehensive health care, work from home reimbursements, training programs, and a supportive culture.

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Senior Lead Sales Engineer

StackAdapt

Location
United States of America
Posted

StackAdapt's Senior Lead Sales Engineer will provide technical leadership to the sales team, driving solutions for enterprise clients while fostering team growth. The role offers competitive benefits and opportunities for professional development.

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Senior Contracts Manager

Signifyd

Location
United States of America
Posted

Senior Contracts Manager at Signifyd: negotiate merchant & vendor agreements, manage systems & processes, advise on risk & issues.

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Senior Quality Engineer

StackAdapt

Location
Canada
Posted

Join StackAdapt as a Quality Engineer to drive software quality through automation, collaborate with teams on CI/CD integration, and contribute to enhancing the platform's reliability. Enjoy competitive compensation, health benefits, mental health support, and professional development opportunities in a remote-friendly environment.

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Senior Quality Engineer

StackAdapt

Location
United States of America
Posted

Enhance software quality at StackAdapt by developing and implementing test automation solutions across various platforms. Collaborate with cross-functional teams to ensure high-quality product releases in an agile environment.

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Senior Associate - Finance

JustAnswer

Location
India
Posted

Manage financial operations, including transactions, reconciliations, and compliance reporting for JustAnswer's India Office. Collaborate with departments to ensure seamless operations.

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Senior Engagement Manager

Rackspace

Location
India
Posted

Lead complex projects, manage client expectations, and drive successful implementations for Rackspace Professional Services engagements. Utilize your expertise in cloud transformation and project management to deliver exceptional customer value.

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Senior Engagement Manager

Rackspace

Location
Canada
Posted

Manage customer projects, develop project plans, and provide guidance on service utilization for Rackspace customers.

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Senior Marketing Specialist, CRM

Taskrabbit

Location
United States of America
Posted
Salary Range
80k - 111k USD

CRM Senior Specialist at Taskrabbit: build and deliver campaigns that empower users, champion CRM to product teams, and leverage data insights for growth and retention.

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Senior Marketing Specialist, CRM

Taskrabbit

Location
United States of America
Posted
Salary Range
80k - 111k USD

CRM Senior Specialist at Taskrabbit: Partner with marketing team to deliver campaigns empowering users across email, push, and in-app channels.

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Technical Support Specialist (Remote, Spain)

Grafana Labs

Location
Spain
Posted
Salary Range
33k - 36k EUR

Technical Support Specialist at Grafana Labs in Spain - Join a high-growth tech startup with flexible remote work options and competitive compensation.

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Remote Data Annotator - German (India)

Welocalize

Location
India
Posted

Freelance Data Annotator - German (India) - Conduct research on e-commerce data, evaluate product filters & results, rate data according to guidelines.

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Remote Data Annotator - German (Austria)

Welocalize

Location
Austria
Posted

Freelance Data Annotator - German (Austria) - Conduct research on e-commerce data, rate product filters and results, and contribute to global user experiences.

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Senior Salesforce Administrator

Twilio

Location
India
Posted

Join Twilio as a Senior Salesforce Administrator to enhance the Salesforce platform, drive process improvements, and lead cross-functional teams while mentoring junior administrators. This role offers remote work opportunities in India with comprehensive benefits.

Grafana Labs logo

Senior Solutions Architect (Remote, USA)

Grafana Labs

Job Location

United States of America

Salary Range

165k - 200k USD / YEAR

Job Summary

Grafana Labs is seeking a Senior Solutions Architect (Remote) to join their Customer Experience team. The role involves providing specialized business and technical consultation to customers, guiding them to achieve their objectives using Grafana. The ideal candidate will have 5+ years of experience working on deployment teams, direct experience with observability, and expertise in deploying an o11y stack. They should also possess excellent communication skills, a vision for growth, and experience with Cloud Platforms, Kubernetes, and Systems Architecture design. The base compensation range is $165,000 - $200,000, with benefits including equity, bonus, and other perks.

 
This is a remote position and we're considering candidates in the Americas EST timezones.
 
We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana. 
 

What’s that actually mean? It means our customers: 

Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience. 
 
Our SAs need to be hands-on-keyboard. You need to understand the ecosystem of services that our customers use and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus, the difference between logs and metrics, the difference between pets and cattle, and more... 
 
Our SAs manage the life-cycle of our customer’s onboarding and adoption of Grafana offerings and features, with a commitment to deliver world-class experiences and time to value. You will be responsible for delivering packaged training, quick-starts, session cataloging, project and roadmap assurance, as well as specialized consulting for high-priority customers with complex technical requirements and resource constraints. This will include being an extra set of hands, hearts, and brains for customers (virtually or on-site). 
 
Our SA is responsible for managing the ongoing support to customers to ensure they’re continuing to get value from our commercial products and OSS projects. They will monitor support requests to identify any recurring issues, acting as the voice of the customer, and work with our product teams to recommend changes and improvements to our products. You will be successful in this role if you still love to be hands-on on the keyboard, can play in the command line, but also enjoy customer engagement, project management, and technical delivery.
 
In addition to the required technical expertise, they’ll also require base project management skills to monitor the progress of the customer initiative.
 

What you'll be doing:

  • Effective in working with customers, including business executives, project managers, and IT development staff.
  • Effective in understanding business needs and distilling the information into business and technical requirements.
  • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
  • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
  • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
  • Be a strong advocate for adherence to standards and best practices.
  • Stay current on Grafana Labs, observability, and related technologies.
  • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
  • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.

What you'll bring along:

  • 5+ years of experience working on deployment teams, using project management techniques.
  • Direct experience with o11y.
  • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
  • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
  • Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Excellent communication skills to communicate with customers, partners, and internal members.
  • Vision to help us take our company to the next level.
  • Executive Presence.*nix and Windows Server Administration.
  • Kubernetes (kubectl, Helm, Tanka preferred).
  • Experience with Cloud Platforms - AWS, GCP, Azure.
  • Systems Architecture design.
  • Software Engineering experience and or ability to read code (GoLang/JS/TypeScript).

In the United States, the base compensation range for this role is $165,000 - $200,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

 
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
 
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
 
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
 
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
 
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