Remote Jobs

Grafana Labs logo

Senior Solutions Engineer

Grafana Labs

Location
Australia
Posted

Solutions Engineer at Grafana Labs: Partner with Sales teams, deliver product presentations, and collaborate on documentation.

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
Saudi Arabia
Posted

Arabic-speaking Solutions Consultant at Immersive Labs - drive technical wins with people-centric cyber resilience solutions

Yubico logo

Solutions Engineer / Pre-Sales (UK)

Yubico

Location
United Kingdom
Posted

Join Yubico as a Solutions Engineer / Pre-Sales professional and help establish technical credibility with prospective clients. Utilize your experience and drive to envision, position, and sell Yubico's products.

Grafana Labs logo

Onboarding Solutions Architect

Grafana Labs

Location
United Kingdom
Posted
Salary Range
73k - 88k GBP

Join Grafana Labs as an Onboarding Solutions Architect to ensure customers achieve full value within 90 days. Implement Grafana functionality, provide training, collaborate with teams, and maintain professionalism while managing multiple accounts.

Figma logo

Director - Solutions Consulting

Figma

Location
United States of America
Posted
Salary Range
228k - 308k USD

Lead Figma's Solutions Consulting team to expand customer base by demonstrating platform value, collaborating with Sales, and driving strategic initiatives. Manage team performance, recruit top talent, and shape product improvements through customer feedback.

Databricks logo

Sr. Solutions Architect

Databricks

Location
United States of America
Posted

Senior SA role leading technical strategy for large enterprise accounts, leveraging big data expertise and ML & AI knowledge.

Rackspace logo

Data Solutions Director

Rackspace

Location
United States of America
Posted
Salary Range
202k - 355k USD

Lead AI and Data Engineering solutions for enterprise customers on AWS, Azure, or GCP

Grafana Labs logo

Solutions Architect (Remote, CST)

Grafana Labs

Location
United States of America
Posted
Salary Range
140k - 168k USD

Solutions Architect (Remote) at Grafana Labs: Provide specialized business and technical consultation to customers using Grafana

Nearform logo

Head of Sales & Solutions

Nearform

Location
Canada
Posted

Lead Nearform's sales efforts in the Americas, driving revenue growth through strategic planning and client relationship management while enjoying benefits like remote work flexibility and professional development support.

Lumos logo

Solutions Architect, Post-Sales

Lumos

Location
United States of America
Posted
Salary Range
170k - 210k USD

Solutions Architect at Lumos: Drive customer onboarding, technical support & solution optimization for B2B SaaS customers.

Grafana Labs logo

Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
140k - 167k USD

Solutions Architect ProServ at Grafana Labs: Provide specialized business and technical consultation to customers using Grafana

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
Canada
Posted

Provide technical support and problem-solving for StackAdapt's advertising platform. Troubleshoot issues, create custom JavaScript snippets, and assist clients with complex technical problems. Collaborate with technical teams and ensure client satisfaction.

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
United Kingdom
Posted

Technical Solutions Specialist at StackAdapt: Troubleshoot complex systems, provide technical support, and solve client issues.

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
United States of America
Posted

Join StackAdapt as a Technical Solutions Specialist to provide technical support, troubleshoot complex issues, and collaborate with teams to ensure client success. Utilize your skills in JavaScript, HTML, SQL, and more to address technical challenges and enhance our platform.

Figma logo

Solutions Consultant - Federal

Figma

Location
United States of America
Posted
Salary Range
102k - 238k USD

Solutions consultant for Figma's federal segment, driving growth through customer partnerships and onboarding programs.

COMPLY logo

Technical Solutions Manager

COMPLY

Location
United States of America
Posted
Salary Range
65k - 75k USD

Drive technical success for COMPLY's customers by providing expert guidance, collaborating with internal teams, and creating educational resources to enhance customer adoption and satisfaction.

Canonical logo

IoT Solutions Architecture Manager

Canonical

Location
Brazil
Posted

Lead a team of Field Engineers in Presales and Professional Services at Canonical, focusing on IoT solutions using Ubuntu OS. Drive customer success and team development while working remotely.

Clari logo

Finance Manager - Customer Solutions

Clari

Location
United States of America
Posted

Lead FP&A activities for customer solutions team at Clari, partner with leadership teams on financial planning, and champion improved reporting and analytics.

TTEC Digital logo

Google Presales Solutions Architect

TTEC Digital

Location
United States of America
Posted

Presales Solutions Architect / Sales Engineer with expertise in Google Customer Engagement Suite (CES), Google CCAI, Dialogflow, and leading Contact Center as a Service (CCaaS) platforms

Athennian logo

Senior Engineer

Athennian

Location
Canada
Posted

Senior Engineer at Athennian: Design scalable software solutions, mentor junior engineers, and drive technical excellence in a fast-paced startup environment.

Grafana Labs logo

Senior Solutions Engineer

Grafana Labs

Job Location

Job Summary

The Solutions Engineering team at Grafana Labs empowers customers to achieve success with their products. As a Solutions Engineer, you'll partner with Sales teams to articulate the value proposition and close complex opportunities. You'll deliver product presentations, communicate technical expertise, and collaborate with internal teams to enhance documentation and knowledge base articles. With 5+ years of technical pre-sales experience in Open Source technologies or Metrics/Monitoring, you'll thrive on bringing creative solutions to customers. You'll work remotely from Australia, with a compensation range of AUD 200,000 - AUD 240,000, including equity and bonus (if applicable).

Make a difference.

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

Your Impact:

  • Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers

  • Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility

  • Deliver product and technical presentations to potential and existing customers

  • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape

  • Drive product conversations based on need and problems with customers

  • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What would make you a good fit for this role?

  • 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space

  • Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership

  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products

  • You love solving technical challenges and thrive on bringing creative solutions to our customers

  • You should have a technical mindset and a desire to grow technically. 

  • Must be located in Australia

In Australia, the OTE compensation range for this role is AUD 200,000 - AUD 240,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.