Senior Solutions Engineer
Grafana Labs
- Location
- Netherlands
- Posted
- Salary Range
- 120k - 143k EUR
Solutions Engineer at Grafana Labs: Partner with Sales teams to close complex opportunities & deliver product presentations
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Senior Solutions Engineer
Grafana Labs
Job Location
Salary Range
120k - 143k EUR / YEAR
Job Summary
The Solutions Engineering team at Grafana Labs empowers customers to achieve success with their products. As a Solutions Engineer, you'll partner with Sales teams to articulate the value proposition and close complex opportunities. You'll deliver product presentations, communicate technical expertise, and collaborate with internal teams to enhance documentation and knowledge base articles. With 5+ years of technical pre-sales experience in Open Source technologies or Metrics/Monitoring, you'll thrive on solving technical challenges and bringing creative solutions to customers. Grafana Labs offers a competitive compensation package, including equity, bonus (if applicable), and other benefits. As a remote-first company, you'll work with a global team and enjoy flexible work arrangements.
Make a difference.
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Your Impact:
Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Drive product conversations based on need and problems with customers
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What would make you a good fit for this role?
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in the Netherlands
In the Netherlands, the OTE compensation range for this role is EUR 120,000 - EUR 143,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
