Grafana Labs
Senior Technical Writer for Grafana Labs, creating high-quality documentation and guides for enterprise software, collaborating remotely, and working independently.
Automattic
Reverse engineer messaging platforms at Beeper, build bridges for cross-platform communication, and contribute to the future of decentralized communication while working remotely in a collaborative team environment.
CaptivateIQ
Lead the creation of a new product at CaptivateIQ, working with cross-functional teams to develop and launch innovative solutions that meet customer needs. Collaborate with design partners and stakeholders to refine strategies and ensure successful go-to-market execution.
JustAnswer
Lead product development at JustAnswer Labs, driving innovation and customer satisfaction through cross-functional collaboration and data-driven decisions. Utilize AI and big data expertise to deliver impactful products in a remote-friendly environment.
UpKeep
Lead the strategy and delivery for UpKeep’s iOS and Android applications. Collaborate with cross-functional teams to create cohesive user experiences while managing product roadmaps and feature development.
ProjectFitter.ai
Lead the launch of an innovative IT product as a Product Manager, driving strategy, collaboration, and innovation to exceed market expectations with competitive compensation and remote flexibility.
Udacity
Senior Product Manager for Platform Integrations at Udacity
HiveMQ
Senior Product Manager at HiveMQ: Deliver new product capabilities, drive innovation, and enable value to users with MQTT expertise.
Emburse
Senior Product Manager for enterprise invoice and P2P software solutions
Horizons
Senior Product Manager EMEA - Develop and maintain comprehensive product strategies for Horizons' workforce management platform, leading cross-functional teams and ensuring customer satisfaction.
RevenueCat
Senior Product Manager at Roboflow: drive product vision, build high-performing teams, and deliver impactful features.
User Interviews
Product Manager role at User Interviews, leading marketplace dynamics with 3+ years of experience in product management, high data fluency, and effective communication skills.
Simple app
Senior Data Scientist role at Simple, developing AI-powered health solutions with 15 million users, utilizing machine learning algorithms and modern data science techniques.
StackAdapt
Data Scientist at StackAdapt: Innovate ML algorithms, write production code, and optimize advertising performance.
Postman
Senior Social Media Manager at Postman: Drive social strategy, content creation & management for organic channels.
Workiva
Lead Workiva's organic social strategy to build audience relationships, create high-value content, and amplify brand value through cross-functional collaboration and data-driven insights.
Grow Therapy
Support providers in mental health care through outreach, quality improvement, and documentation review at Grow Therapy as a Sr. Clinical Excellence Specialist (PMHNP).
Lemlist
Senior Fullstack Javascript Developer for SaaS products at Lempire
Litify
Lead the implementation of Litify's legal operating solution on Salesforce. Manage projects, mentor team members, and ensure client success with a focus on timely and budget-friendly delivery.
Welocalize
Senior Project Manager at Welocalize: Lead global teams, manage projects, and deliver high-quality training data transformation solutions.
Grafana Labs
Grafana Labs is seeking a Senior Technical Writer to produce high-quality documentation and guides for their products. The ideal candidate has experience documenting enterprise and/or cloud software, working with Git and Github, and collaborating remotely. They should be able to write technically accurate content, manage multiple projects, and work independently. Grafana Labs offers a competitive compensation range of $120,927 - $145,113 CAD, equity, bonus (if applicable), and other benefits. The role is remote, but residents of Quebec are not eligible. The successful candidate will collaborate with engineers, product managers, and internal stakeholders to produce tailored content for Grafana customers.
This is a remote position and we're considering candidates in Canada only. Residents of Quebec are not eligible for this role.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, developer advocates, support engineers, product managers, and the Grafana technical writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted.
Key Responsibilities
Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
Plan, research, develop, and write high-quality content tailored to Grafana customers.
Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful.
Write content for beginning users, such as examples and getting started guides.
Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.
Requirements
What experience would make someone be successful in this role?
Experience using or documenting enterprise and/or cloud software for a developer audience.
Experience working with Git and Github.
Experience working remotely.
Experience with software testing services and tools.
Experience working in a docs-as-code environment
Experience with observability solutions or working with open source communities is a plus.
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In Canada, the Base compensation range for this role is $120,927 CAD - $145,113 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
