Senior Technical writer
CoinsPaidPosted 3/5/2025
Senior Technical writer
CoinsPaid
Job Location
Job Summary
CoinsPaid is a leading crypto payment solutions provider seeking an experienced technical writer to join their team. The ideal candidate will have 3+ years of experience in technical documentation, excellent writing skills, and knowledge of API documentation tools. As a technical writer at CoinsPaid, you will create user guides, step-by-step instructions, training manuals, and other procedural documentation for various audiences. You will also work closely with writers, developers, product owners, business analysts, QA team, and others in an agile environment. With flexible remote work options and opportunities for career growth, CoinsPaid offers a dynamic and supportive team environment. Join our team and contribute to shaping the future of crypto payments!
Job Description
CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions".
Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout!
Requirements:
- Minimum of 3+ years of experience in technical documentation
- Proven experience in writing user guides in explanatory and procedural styles for multiple audiences
- Excellent Knowledge of Microsoft Style Guide, Google Developer Style Guide, or similar
- Minimum of 1 year of experience in API writing, familiarity with API documentation tools
- Familiarity with OpenAPI standards
- Good knowledge of JSON and JAML
- Good knowledge of markdown or other markup languages
- Experience in writing release notes
- Experience in UX-writing
- Proficiency with managing Confluence content
- English not lower than C1 and higher
- Editing and proofreading experience
- Excellent communication skills, both written and verbal
- Critical thinking
- Must be a self-motivator who works well independently and in a team environment with little or no direct supervision
- Ability to influence and communicate effectively with both technical and non-technical people
- Ability to create a documentation strategy
- Ability to work within strict deadlines
A significant advantage:
- 1+ year of experience as a team leader
- Experience with Git
- Experience with Postman
- Experience with docs-as-code approach
- Experience with Mailchimp or Customer.io
- Expertise in the gambling, fintech, or cryptocurrency domains
- Ability to read and understand any programming language
- Example of user guides you've created
- Example of API documentation that you’ve created
Responsibilities:
- Create, edit, and maintain procedural documentation including but not limited to user guides, step-by-step instructions, training manuals, and more
- Create, edit, and maintain technical documentation including but not limited to API documentation
- Create and send release notes to customers
- Create microcopy
- Work closely with writers, developers, product owners, business analysts, QA team, and others in an agile environment
- Additionally, this position offers the opportunity for career growth, with the potential for the selected candidate to advance into a leadership role as a team leader
Why should you choose CoinsPaid?
To become a part of this solid team, passionate about their jobs and the crypto industry as a whole. To feel a great team spirit and meet people supporting each other's growth and development. To become a part of a rapidly developing international company and a crypto payments leader. Only in 2024 CoinsPaid was awarded more than 10 times:
- Acquisition International 2024 - Best Crypto-payment Solutions Firm 2024 - Europe;
- World Business Annual Awards 2024 - Leading Blockchain & Cryptocurrency Firm in Europe 2024;
- World Business Annual Awards 2024 - Best Blockchain Initiative Europe 2024;
- World Business Annual Awards 2024 - Best Blockchain Fintech Company Europe 2024;
- Global Brands Magazine Awards - Leading Cryptocurrency Payment Solutions;
- ICA Compliance Awards - Development of Automated Real-time Risk Assessment System;
- Europe Fintech Awards - Crypto Award;
- EiGE Awards - Best Payment Provider 2024;
- World Business Annual Awards 2024 - Best Cryptocurrency Payment Solution Provider Europe 2024;
- World Economic Magazine 2024 - Best Digital Payments Solutions Provider;
- Malta Fintech Awards by Dynamic Events - Payment Services Provider of the Year;
- Global Brands Magazine Awards - Best Crypto Payment Gateway;
- Business Awards UK - Best Cryptocurrency Tech;
- EGR B2B - Best Cryptocurrency Service Supplier 2024;
- Global Cards & Payments Innovation Awards - Best B2B Payments Initiative;
- International Investor Award - Most Advanced Crypto Payment Processing Firm 2024.
Solid facts about CoinsPaid:
- Private and profitable company, registered and licensed in Estonia;
- Secure business, with regular financial and regulatory audits;
- Over 10 years of experience in the blockchain development;
- Over €700M processed in crypto monthly;
- Over 1M transactions processed monthly;
- Over 800 merchants accounts serviced;
- Over 270 team members across 30+ countries.
By joining CoinsPaid now, you’ll participate in building the world's best crypto payment ecosystem, conquering new markets, and popularising cryptocurrencies.
Sounds good? Well then, we can’t wait to see your resume!
