Solutions Architect, Post-Sales
Lumos
- Location
- United States of America
- Posted
- Salary Range
- 170k - 210k USD
Solutions Architect at Lumos: Drive customer onboarding, technical support & solution optimization for B2B SaaS customers.
Remote Jobs
Senior Solutions Engineer, Partnerships - EMEA
Aircall
- Location
- Cameroon
- Posted
Senior Solutions Engineer - EMEARemote Sales & Partnerships – Support partnerships, provide technical enablement and knowledge sharing, collaborate with key strategic partners on a global scale.
Observability Architect
Grafana Labs
- Location
- Netherlands
- Posted
- Salary Range
- 120k - 145k EUR
Lead customer success as an Observability Architect at Grafana Labs, driving technical relationships, providing strategic consulting, and optimizing product implementations for client success.
Accounting and Technology Solutions Advisor
Nava
- Location
- United States of America
- Posted
Accounting Technology and Solutions Advisor at NavaNava, leveraging expertise in accounting practices, software integration, and system conversions to enhance financial efficiency and accuracy.
Architect - AI
SADA India
- Location
- India
- Posted
Design and deploy AI-powered contact center solutions using platforms like Google Contact Center AI and Amazon Connect. Lead teams, provide technical expertise in pre-sales, and stay current with advancements in Conversational AI technologies at SADA India.
Senior Solutions Consultant (German speaking)
Creatio
- Location
- Poland
- Posted
Senior Solutions Consultant - European region support, technical expertise, sales process management, product advocacy, CRM/BPM opportunities
Android Architect
Binance
- Location
- Brunei Darussalam
- Posted
Android Architect at Binance: Design Android apps, collaborate with teams, and optimize performance.
Solution Architect
Anaplan
- Location
- India
- Posted
Design and deliver Anaplan planning solutions, translate business problems into sophisticated models, lead UAT testing, and ensure successful deployment for strategic accounts at Anaplan.
IGA Architect
GuidePoint Security
- Location
- United States of America
- Posted
- Salary Range
- 94k - 143k USD
IGA Architect position requiring 5+ years of IGA solution design & implementation experience, Saviynt expertise, and strong technical skills.
iOS Architect
Binance
- Location
- Brunei Darussalam
- Posted
iOS Architect job at Binance, Taipei, Taiwan - design and develop iOS features, optimize app performance
Principal Architect - PAM Enablement
Saviynt
- Location
- United States of America
- Posted
- Salary Range
- 150k - 170k USD
Principal Architect in PAM Enablement at Saviynt: Collaborate on training courses, partner with cross-functional teams, and drive successful PAM implementations.
Data Architect
Rackspace
- Location
- Viet Nam
- Posted
Databricks SRE for Finance Data Repository (FDR) with expertise in infrastructure design, security, and optimization.
Regional Sales Director
Creatio
- Location
- United Kingdom
- Posted
Lead our UK sales team as a Regional Sales Director, driving growth through strategic sales initiatives and building strong client relationships with our award-winning SaaS solutions. Enjoy a flexible remote-first model and a supportive work environment.
Regional Sales Director
Grafana Labs
- Location
- Australia
- Posted
- Salary Range
- 480k - 520k AUD
Lead sales efforts in Australia as Regional Sales Director, driving revenue growth by mentoring teams, developing strategies, and building customer relationships. Requires technical expertise and proven sales leadership skills.
Sales Director (San Francisco, CA)
The Athletic Media Company
- Location
- United States of America
- Posted
- Salary Range
- 150k - 170k USD
Sales Director at The Athletic: drive ad revenue via client direct & agency relationships in tech space
Client Solutions Advisor – Application Access Governance (AAG)
Saviynt
- Location
- Germany
- Posted
Lead sales strategy for SAP Ecosystem Application Access Governance (AAG) product line, drive revenue growth, and contribute to overall business success.
Regional Sales Manager
Contrast Security
- Location
- France
- Posted
Regional Sales Manager at Contrast Security - Sell application security software products & services to Fortune 2000 customers
Client Solutions Advisor – External Identity and Intelligence
Saviynt
- Location
- Germany
- Posted
Client Solutions Advisor – External Identity and Intelligence role at Saviynt, driving sales growth for Converged Identity Platform with strong communication skills and experience in identity & intelligence solutions.
Salesforce Solution Architect
Coursera
- Location
- India
- Posted
Salesforce Solution Architect for Coursera Business teams, designing scalable solutions and providing training & support.
Chief System Architect
Anywhere365
- Location
- Netherlands
- Posted
Lead the development of scalable cloud-based SaaS architecture at Anywhere365. Utilize Azure, Kubernetes, and containerization tools to drive innovation in Enterprise Dialogue Management solutions. Collaborate with teams and stakeholders to ensure technical solutions align with business goals.
Solutions Architect, Post-Sales
Lumos
Job Location
Salary Range
170k - 210k USD / YEAR
Job Summary
As a Solutions Architect at Lumos, you will drive implementation of our platform for customers during onboarding, providing technical support, solution optimization, and strategic guidance. You will partner with cross-functional teams, assist in project planning, communicate regularly with stakeholders, and identify bottlenecks to streamline the onboarding process. With 4+ years of experience in post-sales roles within B2B SaaS companies, you will be expected to manage Enterprise customers, work in a start-up environment, and demonstrate success in managing post-sales processes. Lumos values curiosity, ownership, and drive to improve, offering flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. You will contribute to creating innovative AI solutions that make the world programmable.
The Role
As a Solutions Architect, you play a crucial role in ensuring our customers achieve their desired outcomes with the Lumos platform. You will drive implementation of Lumos products for our customers during onboarding, providing technical support, solution optimization, and strategic guidance throughout. Furthermore, you'll partner closely with many cross-functional Lumos teams and be a part of scaling our technical go-to-market motion, the product, and the company.
✨ Your Responsibilities
Assist our customers in implementing the products they purchase, confirming solution design, addressing inquiries, troubleshooting issues, and providing expert guidance on product features and best practices.
Create project plans aligned with the onboarding package purchased by the customer. Define the timeline, agenda for working sessions, and responsibilities for both Lumos and the customer to create clarity so these projects run efficiently.
Communicate regularly with internal and external stakeholders, raising project status, potential & confirmed blockers, and mitigation paths to ensure the project continues unhindered.
Work closely with Customer Success Managers to conduct customer training sessions and workshops to ensure they fully understand and can effectively utilize our products. Serve as a trusted advisor who helps navigate blockers to adoption.
Identify critical bottlenecks and help streamline the onboarding process. Build processes and documentation that allow customers to accelerate their time to value. Partner with our product and engineering teams to identify where we have room for automation.
Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues
🙌 What We’re Looking For
4+ years of experience in a post-sales role within a B2B SaaS company
Experience working in the identity or cybersecurity industry
Demonstrated success managing the post-sales process for Enterprise customers
Desire to work in a start-up environment where resources are still being built out or refined
🫶 What We Value
We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.
Thank you for considering Lumos, we hope to hear from you! 🎉
💰Pay Range
The base salary range for this role is $170,000 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.
