Solutions Architect, Post-Sales
Lumos
- Location
- United States of America
- Posted
- Salary Range
- 170k - 210k USD
Solutions Architect at Lumos: Drive customer onboarding, technical support & solution optimization for B2B SaaS customers.
Remote Jobs
Distribution Sales Manager
Dropbox
- Location
- Ireland
- Posted
Regional Distribution Sales Manager at Dropbox: drive revenue growth & strategic partnerships with distributors
Area Sales Manager
Gitlab
- Location
- Cameroon
- Posted
Area Sales Manager at GitLab: lead sales team, sell into new customer accounts, maintain relationships with key decision-makers
Partner Sales Manager
Dropbox
- Location
- Japan
- Posted
Lead Dropbox's business expansion through strategic partnerships in Japan. Drive revenue growth by managing partner plans, building relationships, and ensuring customer satisfaction. Requires IT experience, channel partnership expertise, global collaboration skills, and fluency in Japanese with business-level English.
Sales Manager NAMER
Yuno
- Location
- United States of America
- Posted
Sales Manager at Yuno - drive business growth in B2B payments industry with competitive compensation & remote work options.
Inside Sales Representative
Mattermost
- Location
- United States of America
- Posted
- Salary Range
- 65k - 85k USD
Join Mattermost as an Inside Sales Representative/Business Development Representative and drive growth in the Americas region with a strong background in Cybersecurity and sales expertise.
Principal Sales Engineer
Conga
- Location
- United States of America
- Posted
Conga Sales Engineer: Partner with sales counterparts to drive customer success and growth, leveraging industry expertise and experience with enterprise applications.
Digital Sales Representative
Twilio
- Location
- Canada
- Posted
Join Twilio's social impact organization as a Digital Sales Representative, driving customer acquisition and growth while making a positive difference.
Manager - Direct Sales
JumpCloud
- Location
- India
- Posted
- Salary Range
- 85k - 120k USD
Lead JumpCloud's Direct Sales SMB team, driving new business growth through effective leadership, strategic planning, and collaboration with cross-functional teams to achieve sales targets and foster a high-performing environment.
Manager Inside Sales
Eventbrite, Inc.
- Location
- United States of America
- Posted
- Salary Range
- 74k - 132k USD
Lead a sales team at Eventbrite, driving performance and acquiring new clients across various industries. Utilize strong leadership skills to manage pipelines, develop strategies, and ensure team success in a dynamic environment.
Sales Operations Specialist
Yuno
- Location
- Mexico
- Posted
Sales Operations Specialist at Yuno: Optimize sales processes, create impactful presentations, and work remotely from Latin America
Sales Operations Specialist
GuidePoint Security
- Location
- United States of America
- Posted
Support sales operations by generating quotes, managing Salesforce opportunities, and maintaining customer relationships to drive regional growth.
Director - Sales Operations
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 225k - 285k USD
Lead Vercel's Sales Operations by optimizing revenue strategies, managing tech stack, and fostering team growth to drive company success.
School Sales Representative
Newsela
- Location
- United States of America
- Posted
- Salary Range
- 60k - 120k USD
Remote School Sales Representative role at Newsela, selling reading content to schools with flexible work options and equity.
Senior Sales Engineer
Keboola
- Location
- Canada
- Posted
- Salary Range
- 90k - 120k USD
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations.
Senior Sales Engineer
Keboola
- Location
- United States of America
- Posted
- Salary Range
- 90k - 120k USD
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations, with a focus on data workflows, APIs, and SaaS architectures.
Sales Operations Lead
Xero
- Location
- United Kingdom
- Posted
Lead Xero's sales operations in the UK by managing forecasting, territory strategies, segmentation, and performance initiatives. Collaborate with leadership to design business strategies, deliver insightful reports, and enhance efficiency through innovative approaches.
Sales Operations Manager
Eventbrite, Inc.
- Location
- United States of America
- Posted
Operations Manager for Customer Retention at Eventbrite, driving global optimization and growth through data analysis and operational rigor.
Sales Operations Manager
GuidePoint Security
- Location
- United States of America
- Posted
Sales Operations Manager required for fast-paced sales support role with GuidePoint Security, utilizing Salesforce.com and CRM software to generate quotes and manage opportunities.
Sales Manager (Remote)
Marketing Operations Specialist
- Location
- British Virgin Islands
- Posted
- Salary Range
- 120k - 135k USD
Join Cloudbeds as Sales Manager and expand the company's presence in the hospitality industry with AI-powered solutions
Solutions Architect, Post-Sales
Lumos
Job Location
Salary Range
170k - 210k USD / YEAR
Job Summary
As a Solutions Architect at Lumos, you will drive implementation of our platform for customers during onboarding, providing technical support, solution optimization, and strategic guidance. You will partner with cross-functional teams, assist in project planning, communicate regularly with stakeholders, and identify bottlenecks to streamline the onboarding process. With 4+ years of experience in post-sales roles within B2B SaaS companies, you will be expected to manage Enterprise customers, work in a start-up environment, and demonstrate success in managing post-sales processes. Lumos values curiosity, ownership, and drive to improve, offering flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. You will contribute to creating innovative AI solutions that make the world programmable.
The Role
As a Solutions Architect, you play a crucial role in ensuring our customers achieve their desired outcomes with the Lumos platform. You will drive implementation of Lumos products for our customers during onboarding, providing technical support, solution optimization, and strategic guidance throughout. Furthermore, you'll partner closely with many cross-functional Lumos teams and be a part of scaling our technical go-to-market motion, the product, and the company.
✨ Your Responsibilities
Assist our customers in implementing the products they purchase, confirming solution design, addressing inquiries, troubleshooting issues, and providing expert guidance on product features and best practices.
Create project plans aligned with the onboarding package purchased by the customer. Define the timeline, agenda for working sessions, and responsibilities for both Lumos and the customer to create clarity so these projects run efficiently.
Communicate regularly with internal and external stakeholders, raising project status, potential & confirmed blockers, and mitigation paths to ensure the project continues unhindered.
Work closely with Customer Success Managers to conduct customer training sessions and workshops to ensure they fully understand and can effectively utilize our products. Serve as a trusted advisor who helps navigate blockers to adoption.
Identify critical bottlenecks and help streamline the onboarding process. Build processes and documentation that allow customers to accelerate their time to value. Partner with our product and engineering teams to identify where we have room for automation.
Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues
🙌 What We’re Looking For
4+ years of experience in a post-sales role within a B2B SaaS company
Experience working in the identity or cybersecurity industry
Demonstrated success managing the post-sales process for Enterprise customers
Desire to work in a start-up environment where resources are still being built out or refined
🫶 What We Value
We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.
Thank you for considering Lumos, we hope to hear from you! 🎉
💰Pay Range
The base salary range for this role is $170,000 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.
