Solutions Consultant - Federal
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- Location
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- Posted
- Salary Range
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Solutions consultant for Figma's federal segment, driving growth through customer partnerships and onboarding programs.
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Solutions Consultant - Federal
Figma
Job Location
Salary Range
102k - 238k USD / YEAR
Job Summary
We are seeking a solutions consultant to support our federal segment and drive growth within Figma's customer base. This role will involve partnering with sales teams across various departments, building strong relationships, and guiding customers through successful onboarding programs. The ideal candidate should have 4+ years of professional experience in positioning software in presales capacity and implementing technology post-sales. They should also demonstrate excellent communication skills, adaptability to new technologies, and problem-solving abilities. This is a full-time role that can be held from one of our US hubs or remotely in the United States. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.
We are looking for an additional member of our growing solutions consultant team to support our federal segment. This role will be the first hire dedicated to solely supporting our federal team and will be pivotal to driving Figma’s growth within the segment. You’ll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Paint the vision of the Figma Platform through product demonstrations and presentations.
Guide customers in realizing the value through successful onboarding and enablement programs.
Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy.
We'd love to hear from you if you have:
4+ years professional experience including familiarity with positioning software in a presales capacity and implementing technology post-sales.
Demonstrated ability to adapt to new technologies, learn quickly, and problem solve
Excellent communication skills within a variety of audiences and an interest in delivering compelling presentations and product demonstrations
Proven track record of owning problems end-to-end and willingness to pick up whatever knowledge you're missing to get the job done.
Familiarity with the enterprise SaaS ecosystem
Demonstrated ability to prioritize competing demands from customers and balance their needs against those of the business
While not required, it’s an added plus if you also have:
Familiarity with developer workflows and frontend frameworks
Awareness and understanding of Federal Risk and Authorization Management Program (FedRAMP)
Experience working with federal and/or state agencies
At Figma, one of our values is Grow as you go. We believe in hiring hard-working, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
