Remote Jobs

DevRev logo

Solutions Engineer - Japan

DevRev

Location
Japan
Posted

Join DevRev's pre-sales team as a Solutions Engineer and contribute to designing cutting-edge technical solutions for clients. Collaborate with customers, develop customized solutions, and ensure seamless transitions.

Hightouch logo

Senior Enterprise Solutions Engineer

Hightouch

Posted
Salary Range
170k - 220k USD

Join Hightouch as an Enterprise Solutions Engineer to help companies activate their data for marketing personalization and operations. Collaborate with technical and non-technical stakeholders to solve customer problems using your expertise in data solutions.

Grafana Labs logo

Onboarding Solutions Architect

Grafana Labs

Location
United Kingdom
Posted
Salary Range
73k - 88k GBP

Join Grafana Labs as an Onboarding Solutions Architect to ensure customers achieve full value within 90 days. Implement Grafana functionality, provide training, collaborate with teams, and maintain professionalism while managing multiple accounts.

Figma logo

Director - Solutions Consulting

Figma

Location
United States of America
Posted
Salary Range
228k - 308k USD

Lead Figma's Solutions Consulting team to expand customer base by demonstrating platform value, collaborating with Sales, and driving strategic initiatives. Manage team performance, recruit top talent, and shape product improvements through customer feedback.

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
Spain
Posted

Join Immersive Labs' Solution Engineering team in Spain to solve real-world cyber security problems for top brands

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
United States of America
Posted

Join Immersive Labs as a Solutions Consultant to help solve cybersecurity challenges for global organizations. Use your expertise in sales engineering and cybersecurity to align our solutions with customer needs, drive technical wins, and contribute to product innovation while enjoying comprehensive benefits including share options, health insurance, flexible work arrangements, and career development opportunities.

Immersive Labs logo

Solutions Consultant

Immersive Labs

Location
Saudi Arabia
Posted

Arabic-speaking Solutions Consultant at Immersive Labs - drive technical wins with people-centric cyber resilience solutions

Yubico logo

Solutions Engineer / Pre-Sales (UK)

Yubico

Location
United Kingdom
Posted

Join Yubico as a Solutions Engineer / Pre-Sales professional and help establish technical credibility with prospective clients. Utilize your experience and drive to envision, position, and sell Yubico's products.

Grafana Labs logo

Senior Solutions Architect

Grafana Labs

Location
Brazil
Posted

Join our Customer Experience team as a Solutions Architect at Grafana Labs

Apollo logo

Senior Solutions Architect

Apollo

Location
Canada
Posted

Senior Solutions Architect at Apollo, leading federated graph efforts for major product teams, providing technical expertise & industry best practices.

Apollo logo

Senior Solutions Architect

Apollo

Location
United States of America
Posted
Salary Range
158k - 186k USD

Lead the design and implementation of GraphQL-based architectures at Apollo, advising enterprise customers on adopting federated graphs and contributing to platform improvements.

Grafana Labs logo

Senior Solutions Architect

Grafana Labs

Location
Canada
Posted
Salary Range
165k - 200k CAD

Provide specialized consultation and guidance to customers using Grafana products. Work with complex business and technical requirements to design solutions, manage customer onboarding, and ensure ongoing success through support and advocacy for product improvements.

Cyderes logo

Senior Solutions Architect

Cyderes

Location
Canada
Posted

Senior Solution Architect for cybersecurity services provider Cyderes, driving revenue growth and expanding market share through professional services and managed security solutions.

Databricks logo

Sr. Solutions Architect

Databricks

Location
United States of America
Posted

Senior SA role leading technical strategy for large enterprise accounts, leveraging big data expertise and ML & AI knowledge.

Grafana Labs logo

Solutions Architect (Remote, CST)

Grafana Labs

Location
United States of America
Posted
Salary Range
140k - 168k USD

Solutions Architect (Remote) at Grafana Labs: Provide specialized business and technical consultation to customers using Grafana

Rackspace logo

Data Solutions Director

Rackspace

Location
United States of America
Posted
Salary Range
202k - 355k USD

Lead AI and Data Engineering solutions for enterprise customers on AWS, Azure, or GCP

Weights & Biases logo

Senior AI Solutions Engineer - Pre Sales

Weights & Biases

Location
United Kingdom
Posted

Join Weights & Biases as a Senior AI Solutions Engineer (EMEA) to help customers adopt our ML platform. Lead technical evaluations, demos, and PoVs while collaborating with cross-functional teams to influence product strategy and drive enterprise adoption of AI solutions.

Nearform logo

Head of Sales & Solutions

Nearform

Location
Canada
Posted

Lead Nearform's sales efforts in the Americas, driving revenue growth through strategic planning and client relationship management while enjoying benefits like remote work flexibility and professional development support.

OfferFit logo

Senior AI Solutions Architect

OfferFit

Location
Brazil
Posted
Salary Range
84k - 209k USD

Senior AI Solutions Architect at OfferFit: drive growth, partner with leading brands, and develop consultative relationships with stakeholders.

Lumos logo

Solutions Architect, Post-Sales

Lumos

Location
United States of America
Posted
Salary Range
170k - 210k USD

Solutions Architect at Lumos: Drive customer onboarding, technical support & solution optimization for B2B SaaS customers.

DevRev logo

Solutions Engineer - Japan

DevRev

Job Location

Job Summary

DevRev is seeking a Solutions Engineer to join their pre-sales team and contribute to designing, developing, and implementing cutting-edge technical solutions for clients. The ideal candidate will have strong technical acumen, excellent communication skills, and experience in conducting product demonstrations and developing technical proposals. They will work closely with customers to understand their technical needs, design customized solutions, and ensure a smooth transition to implementation and customer success teams. DevRev values its culture of hunger, humility, honesty, and heart, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are seeking a highly motivated Solutions Engineer to join our pre-sales team and contribute to the design, development, and implementation of cutting-edge technical solutions for our clients. In this role, you will collaborate closely with Solutions Architects, Sales Engineers, and other key stakeholders to ensure that our solutions meet customer requirements and exceed expectations. You will play a pivotal role in the sales process, providing technical expertise, conducting product demonstrations, and supporting the development of technical proposals.

As a Solutions Engineer, you will work directly with customers to understand their technical needs, design customized solutions, and ensure a smooth transition to our implementation and customer success teams. Your ability to communicate complex technical concepts clearly and build strong relationships with customers will be essential to your success in this role.


Key Responsibilities

  • Provide expert technical support to the sales team, assisting with product information, addressing technical questions, and supporting solution development during the sales process.
  • Conduct live product demonstrations tailored to the specific needs of prospective customers, effectively showcasing technical features, advantages, and benefits.
  • Collaborate with customers to understand their technical requirements and pain points, working closely with Solutions Architects to design the most effective solutions.
  • Assist in the creation of technical proposals and RFP/RFI responses, ensuring alignment with customer needs and our technical capabilities.
  • Analyze competitor products and provide insights on our competitive advantages, keeping the sales team informed of market trends and competitor activities.
  • Train sales teams on the technical aspects of our products and solutions, developing training materials and conducting regular sessions to ensure they are equipped with the latest knowledge.
  • Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them through the sales process and beyond.
  • Create and maintain technical documentation, including case studies and technical guides, to support both sales and customer use.
  • Customize solutions to meet specific customer requirements, working with engineering and product teams to deliver tailored configurations and integrations.
  • Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support.
  • Work closely with internal teams, sharing technical knowledge and contributing to the continuous improvement of our sales engineering processes and practices.


Qualification : (Must haves vs nice to haves)

  • Degree in Computer Science, Engineering, Information Technology, or a related field.
  • Minimum 5 years of experience in a technical pre-sales or sales engineering role.
Strong technical acumen with the ability to understand and explain complex concepts in Japanese clearly.Business-level Japanese Communication.
  • Proven experience in conducting product demonstrations and developing technical proposals.
  • Excellent communication and interpersonal skills, with a focus on customer engagement.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in competitive analysis and market research.
  • Willingness to travel up to 30% based on client and business needs.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!