Remote Jobs

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Solutions Engineer - Singapore

DevRev

Location
Singapore
Posted

Join DevRev's pre-sales team as a Solutions Engineer and design cutting-edge technical solutions for clients. Collaborate with stakeholders, provide technical expertise, and drive sales success.

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Data Integrations Engineer

Anaplan

Location
United States of America
Posted

Data Integrations Engineer at Anaplan: Design scalable data integration solutions for business teams

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Voice Operations Engineer

Twilio

Posted

Optimize global voice routing operations at Twilio by analyzing routes, troubleshooting issues, and collaborating with teams to improve efficiency and reduce costs. Work on monitoring service quality, developing automation tools, and driving cost savings.

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Data Operations Engineer

Welocalize

Location
Mexico
Posted

Data Operations Engineer at Welocalize: Develop and maintain robust ETL processes, scalable data pipelines, and reliable data transformations for BI and analytics purposes.

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Data Operations Engineer

Podium

Location
United States of America
Posted

As a Data Ops Engineer at Podium, you'll ensure data systems are fast, reliable, and scalable while supporting cutting-edge AI projects. You'll work with Elasticsearch, Kafka, RabbitMQ, Redis, and PostgreSQL to optimize performance and automate infrastructure using Terraform and Ansible.

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Backend Engineer- LATAM

Swapcard

Location
Costa Rica
Posted

Backend Engineer for event platform with expertise in software development, backend programming languages, and database management.

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Fullstack Engineer - Metamask

Consensys

Location
Cameroon
Posted

MetaMask Developer Dashboard engineer: maintain & develop features for Next.js dashboard app

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Software Engineer - IoT

Lime

Location
Canada
Posted
Salary Range
113k - 139k USD

Join Lime as a Backend Software Engineer to build scalable backend systems for electric vehicles, collaborate with cross-functional teams, and contribute to the engineering culture in a fast-paced environment.

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Data Governance Engineer

Canonical

Location
Cameroon
Posted

Data Governance Engineer at Canonical: Develop data governance policies and processes for compliance with internal policies and regulatory frameworks.

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Senior Reverse Engineer

Automattic

Location
Brazil
Posted
Salary Range
70k - 170k USD

Reverse engineer messaging platforms at Beeper, build bridges for cross-platform communication, and contribute to the future of decentralized communication while working remotely in a collaborative team environment.

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Web Engineer - Fiat

Binance

Location
Brunei Darussalam
Posted

Join Binance as a Frontend Engineer and shape the future of blockchain with a user-centric global organization.

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Manual QA Engineer

saas.group

Location
Romania
Posted

Manual QA Engineer at Prerender - 100% remote, flexible time off, small team

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Manual QA Engineer

Remofirst

Location
Egypt
Posted

Manual QA Engineer at Remofirst: Create test plans, perform manual & automated testing, and participate in software development life cycle.

G-P logo

Sr. Software Engineer

G-P

Location
India
Posted

Sr. Software Engineer at G-P: Design & develop cloud platform, advocate for modern agile methodologies, build scalable enterprise-level services.

G-P logo

Sr Software Engineer

G-P

Location
Ireland
Posted

Sr Software Engineer at G-P: Design cloud-enabled products for Global Growth Platform, collaborate with stakeholders & mentor engineers.

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Sr. Software Engineer

brightwheel

Location
Brazil
Posted

Join Brightwheel's Billing and Payments pod as a Sr. Full-Stack Engineer, working on timely payments for Early Childhood Education centers. Enjoy high ownership, autonomy, and a competitive compensation package.

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Staff Engineer - Frontend

Andela

Location
United States of America
Posted

Staff Engineer - Frontend at Andela: drive technical excellence, establish frontend architecture standards, and mentor engineers in a fully remote work culture.

Reddit logo

Staff Frontend Engineer

Reddit

Location
Canada
Posted
Salary Range
217k - 289k USD

Staff Engineer (Tech Lead) for Reddit Pro team, leading cross-functional teams to deliver high-quality products and features.

DevRev logo

Solutions Engineer - Singapore

DevRev

Job Location

Job Summary

DevRev is seeking a Solutions Engineer to join their pre-sales team. The role involves designing, developing, and implementing cutting-edge technical solutions for clients. As a Solutions Engineer, you will collaborate with stakeholders, provide technical expertise, conduct product demonstrations, and support solution development. You will work closely with customers to understand their needs, design customized solutions, and ensure a smooth transition to implementation and customer success teams. The ideal candidate has 5+ years of experience in technical pre-sales or sales engineering, strong technical acumen, excellent communication skills, and the ability to work collaboratively with cross-functional teams. DevRev offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are seeking a highly motivated Solutions Engineer to join our pre-sales team and contribute to the design, development, and implementation of cutting-edge technical solutions for our clients. In this role, you will collaborate closely with Solutions Architects, Sales Engineers, and other key stakeholders to ensure that our solutions meet customer requirements and exceed expectations. You will play a pivotal role in the sales process, providing technical expertise, conducting product demonstrations, and supporting the development of technical proposals.

As a Solutions Engineer, you will work directly with customers to understand their technical needs, design customized solutions, and ensure a smooth transition to our implementation and customer success teams. Your ability to communicate complex technical concepts clearly and build strong relationships with customers will be essential to your success in this role.

Key Responsibilities

  • Provide expert technical support to the sales team, assisting with product information, addressing technical questions, and supporting solution development during the sales process.
  • Conduct live product demonstrations tailored to the specific needs of prospective customers, effectively showcasing technical features, advantages, and benefits.
  • Collaborate with customers to understand their technical requirements and pain points, working closely with Solutions Architects to design the most effective solutions.
  • Assist in the creation of technical proposals and RFP/RFI responses, ensuring alignment with customer needs and our technical capabilities.
  • Analyze competitor products and provide insights on our competitive advantages, keeping the sales team informed of market trends and competitor activities.
  • Train sales teams on the technical aspects of our products and solutions, developing training materials and conducting regular sessions to ensure they are equipped with the latest knowledge.
  • Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them through the sales process and beyond.
  • Create and maintain technical documentation, including case studies and technical guides, to support both sales and customer use.
  • Customize solutions to meet specific customer requirements, working with engineering and product teams to deliver tailored configurations and integrations.
  • Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support.
  • Work closely with internal teams, sharing technical knowledge and contributing to the continuous improvement of our sales engineering processes and practices.

An ideal candidate for the Solutions Engineer role would have

  • Degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in a technical pre-sales or sales engineering role.
  • Strong technical acumen with the ability to understand and explain complex concepts clearly.
  • Proven experience in conducting product demonstrations and developing technical proposals.
  • Excellent communication and interpersonal skills, with a focus on customer engagement.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in competitive analysis and market research.
  • Willingness to travel up to 30% based on client and business needs.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!