Remote Jobs

DevRev logo

Solutions Engineer - Singapore

DevRev

Location
Singapore
Posted

Join DevRev's pre-sales team as a Solutions Engineer and design cutting-edge technical solutions for clients. Collaborate with stakeholders, provide technical expertise, and drive sales success.

JustAnswer logo

Desktop Support Engineer I

JustAnswer

Location
India
Posted

Provide high-quality IT support for global offices and remote employees at JustAnswer, managing services like device support, productivity tools, vendor and asset management, and process development. Use your skills in network management, security, and cloud services to enhance IT service delivery and collaborate with teams worldwide.

Entefy logo

ML Engineer - Computer Vision

Entefy

Location
United States of America
Posted

Entefy seeks Machine Learning and AI expert for computer vision role with deep understanding of algorithms and experience in programming languages like Python, C++, Java, and image/video processing tools.

Stripe logo

Staff Engineer - Distributed Systems

Stripe

Location
United States of America
Posted
Salary Range
179k - 269k USD

Distributed Systems Engineer needed to design & implement reliability infrastructure components

Planet logo

Associate, Pre-Sales Engineer

Planet

Location
India
Posted

Remote Associate Pre-Sales Engineer position at Planet, utilizing geospatial data solutions and expertise in GIS, Python, and cloud platforms.

Workiva logo

Associate Product Support Engineer

Workiva

Location
United States of America
Posted

APSE role at Workiva providing technical support to customers through phone, chat, and ticket management

Workiva logo

Associate Product Support Engineer

Workiva

Location
United States of America
Posted
Salary Range
44k - 73k USD

Provide expert technical support to Workiva customers via phone, chat, or email; troubleshoot issues, maintain positive customer relationships, and contribute to a positive team culture. Gain experience in database support or network security while advancing your career.

Rackspace logo

AWS Support Engineer I

Rackspace

Location
India
Posted

AWS Support Engineer I - Remote - Provide first-level technical support for AWS-based solutions

Rackspace logo

AWS Devops Engineer I

Rackspace

Location
India
Posted

Design and implement cloud solutions using AWS, automate deployments, mentor team members, and collaborate with stakeholders to ensure optimal cloud infrastructure and customer satisfaction.

Ajax Systems logo

Area Pre-Sales Engineer

Ajax Systems

Location
France
Posted

Join Ajax Systems as a Product Manager to lead technical seminars, develop product strategies, and foster relationships with key partners while working with cutting-edge security technologies.

Gitlab logo

Support Engineer (Weekend Coverage)

Gitlab

Location
Cameroon
Posted

Support customer GitLab environments, collaborate across teams to improve the product, contribute to documentation and processes, and work in a global, distributed team with flexible benefits.

Gitlab logo

Support Engineer (Weekend Coverage)

Gitlab

Location
Brazil
Posted
Salary Range
76k - 162k USD

Support customers by resolving issues in their GitLab environments, collaborate with cross-functional teams, and contribute to improving the product through scripting and documentation.

Kayzen logo

Solution Engineer (m/f/d)

Kayzen

Location
Cameroon
Posted

Join Kayzen as a Solution Engineer and collaborate with our team to provide expert guidance on integrating our products into customer systems.

Voodoo logo

Level Design QA Engineer

Voodoo

Location
Croatia
Posted

Join Voodoo's Live Games team as a Level Design QA Engineer and contribute to delivering fun, innovative levels at a fast pace.

Deimos logo

Principal Site Reliability Engineer

Deimos

Location
Kenya
Posted

Lead as a Principal Site Reliability Engineer at Deimos, driving cloud-native solutions and fostering team growth through mentorship and technical leadership.

Contentsquare logo

Global Order to Cash Director

Contentsquare

Location
France
Posted

Global Order to Cash Director for Contentsquare, leading Revenue recognition policy and process, managing teams and ensuring compliance with International accounting standards.

Rackspace logo

AWS Support Engineer IV

Rackspace

Location
India
Posted

L4 AWS Support Engineer: Provide expert-level technical support for complex AWS-based solutions, lead critical incident response, and drive strategic initiatives.

CoinsPaid logo

Senior R&D Engineer

CoinsPaid

Location
Croatia
Posted

Senior R&D Engineer for blockchain and crypto-processing solutions at CoinsPaid

Rocket Money logo

Senior ML Engineer, Product

Rocket Money

Location
United States of America
Posted

Machine Learning Engineer at Rocket Money, developing reusable ML pipelines and systems for personalized product experiences and accurate customer segmentation.

Rackspace logo

AWS Devops Engineer II

Rackspace

Location
India
Posted
Salary Range
120k - 180k USD

Lead cloud automation and optimization at Rackspace as a Senior DevOps Engineer. Utilize AWS, Terraform, Docker, Kubernetes, and monitoring tools to ensure high availability and reliability of systems. Collaborate with teams to deliver exceptional customer solutions and mentor colleagues while maintaining strong technical expertise in DevOps practices.

DevRev logo

Solutions Engineer - Singapore

DevRev

Job Location

Job Summary

DevRev is seeking a Solutions Engineer to join their pre-sales team. The role involves designing, developing, and implementing cutting-edge technical solutions for clients. As a Solutions Engineer, you will collaborate with stakeholders, provide technical expertise, conduct product demonstrations, and support solution development. You will work closely with customers to understand their needs, design customized solutions, and ensure a smooth transition to implementation and customer success teams. The ideal candidate has 5+ years of experience in technical pre-sales or sales engineering, strong technical acumen, excellent communication skills, and the ability to work collaboratively with cross-functional teams. DevRev offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are seeking a highly motivated Solutions Engineer to join our pre-sales team and contribute to the design, development, and implementation of cutting-edge technical solutions for our clients. In this role, you will collaborate closely with Solutions Architects, Sales Engineers, and other key stakeholders to ensure that our solutions meet customer requirements and exceed expectations. You will play a pivotal role in the sales process, providing technical expertise, conducting product demonstrations, and supporting the development of technical proposals.

As a Solutions Engineer, you will work directly with customers to understand their technical needs, design customized solutions, and ensure a smooth transition to our implementation and customer success teams. Your ability to communicate complex technical concepts clearly and build strong relationships with customers will be essential to your success in this role.

Key Responsibilities

  • Provide expert technical support to the sales team, assisting with product information, addressing technical questions, and supporting solution development during the sales process.
  • Conduct live product demonstrations tailored to the specific needs of prospective customers, effectively showcasing technical features, advantages, and benefits.
  • Collaborate with customers to understand their technical requirements and pain points, working closely with Solutions Architects to design the most effective solutions.
  • Assist in the creation of technical proposals and RFP/RFI responses, ensuring alignment with customer needs and our technical capabilities.
  • Analyze competitor products and provide insights on our competitive advantages, keeping the sales team informed of market trends and competitor activities.
  • Train sales teams on the technical aspects of our products and solutions, developing training materials and conducting regular sessions to ensure they are equipped with the latest knowledge.
  • Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them through the sales process and beyond.
  • Create and maintain technical documentation, including case studies and technical guides, to support both sales and customer use.
  • Customize solutions to meet specific customer requirements, working with engineering and product teams to deliver tailored configurations and integrations.
  • Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support.
  • Work closely with internal teams, sharing technical knowledge and contributing to the continuous improvement of our sales engineering processes and practices.

An ideal candidate for the Solutions Engineer role would have

  • Degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in a technical pre-sales or sales engineering role.
  • Strong technical acumen with the ability to understand and explain complex concepts clearly.
  • Proven experience in conducting product demonstrations and developing technical proposals.
  • Excellent communication and interpersonal skills, with a focus on customer engagement.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in competitive analysis and market research.
  • Willingness to travel up to 30% based on client and business needs.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!