Remote Jobs

DevRev logo

Solutions Engineer - Singapore

DevRev

Location
Singapore
Posted

Join DevRev's pre-sales team as a Solutions Engineer and design cutting-edge technical solutions for clients. Collaborate with stakeholders, provide technical expertise, and drive sales success.

Aircall logo

Senior Solutions Engineer, Partnerships - EMEA

Aircall

Location
Cameroon
Posted

Senior Solutions Engineer - EMEARemote Sales & Partnerships – Support partnerships, provide technical enablement and knowledge sharing, collaborate with key strategic partners on a global scale.

Grafana Labs logo

Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
140k - 167k USD

Solutions Architect ProServ at Grafana Labs: Provide specialized business and technical consultation to customers using Grafana

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
Canada
Posted

Provide technical support and problem-solving for StackAdapt's advertising platform. Troubleshoot issues, create custom JavaScript snippets, and assist clients with complex technical problems. Collaborate with technical teams and ensure client satisfaction.

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
United Kingdom
Posted

Technical Solutions Specialist at StackAdapt: Troubleshoot complex systems, provide technical support, and solve client issues.

StackAdapt logo

Technical Solutions Specialist

StackAdapt

Location
United States of America
Posted

Join StackAdapt as a Technical Solutions Specialist to provide technical support, troubleshoot complex issues, and collaborate with teams to ensure client success. Utilize your skills in JavaScript, HTML, SQL, and more to address technical challenges and enhance our platform.

Figma logo

Solutions Consultant - Federal

Figma

Location
United States of America
Posted
Salary Range
102k - 238k USD

Solutions consultant for Figma's federal segment, driving growth through customer partnerships and onboarding programs.

COMPLY logo

Technical Solutions Manager

COMPLY

Location
United States of America
Posted
Salary Range
65k - 75k USD

Drive technical success for COMPLY's customers by providing expert guidance, collaborating with internal teams, and creating educational resources to enhance customer adoption and satisfaction.

Creatio logo

Senior Solutions Consultant

Creatio

Location
Poland
Posted

Senior Solutions Consultant needed for European region, providing technical expertise and experience to customers, partners, and sales team.

Clari logo

Finance Manager - Customer Solutions

Clari

Location
United States of America
Posted

Lead FP&A activities for customer solutions team at Clari, partner with leadership teams on financial planning, and champion improved reporting and analytics.

TTEC Digital logo

Google Presales Solutions Architect

TTEC Digital

Location
United States of America
Posted

Presales Solutions Architect / Sales Engineer with expertise in Google Customer Engagement Suite (CES), Google CCAI, Dialogflow, and leading Contact Center as a Service (CCaaS) platforms

Dropbox logo

Senior Product Marketing Manager, IT Solutions

Dropbox

Location
Canada
Posted
Salary Range
139k - 188k USD

Craft compelling messaging and positioning for IT personas at Dropbox, driving growth by enhancing security and productivity solutions.

Dropbox logo

Senior Product Marketing Manager - IT Solutions

Dropbox

Location
United States of America
Posted
Salary Range
136k - 207k USD

Craft compelling messaging for IT personas at Dropbox, focusing on security and scalability. Develop GTM strategies and enablement materials to drive sales success and business growth.

Grafana Labs logo

Senior Solutions Architect (Remote, USA)

Grafana Labs

Location
United States of America
Posted
Salary Range
165k - 200k USD

Senior Solutions Architect (Remote) at Grafana Labs, providing specialized business and technical consultation to customers using Grafana.

Canonical logo

IoT Solutions Architecture Manager

Canonical

Location
Brazil
Posted

Lead a team of Field Engineers in Presales and Professional Services at Canonical, focusing on IoT solutions using Ubuntu OS. Drive customer success and team development while working remotely.

hims & hers logo

Sr. Data Solutions Developer

hims & hers

Location
United States of America
Posted
Salary Range
130k - 150k USD

Senior Data Solutions Developer for reporting infrastructure and enablement roles with Looker expertise

Canonical logo

Sales Director - ISV Embedded Solutions

Canonical

Location
Cameroon
Posted

Drive sales and partnerships for Canonical's Ubuntu solutions with ISV customers, leveraging technical expertise and collaboration across teams to achieve business goals.

Nava logo

Accounting and Technology Solutions Advisor

Nava

Location
United States of America
Posted

Accounting Technology and Solutions Advisor at NavaNava, leveraging expertise in accounting practices, software integration, and system conversions to enhance financial efficiency and accuracy.

DevRev logo

Solutions Engineer - Singapore

DevRev

Job Location

Job Summary

DevRev is seeking a Solutions Engineer to join their pre-sales team. The role involves designing, developing, and implementing cutting-edge technical solutions for clients. As a Solutions Engineer, you will collaborate with stakeholders, provide technical expertise, conduct product demonstrations, and support solution development. You will work closely with customers to understand their needs, design customized solutions, and ensure a smooth transition to implementation and customer success teams. The ideal candidate has 5+ years of experience in technical pre-sales or sales engineering, strong technical acumen, excellent communication skills, and the ability to work collaboratively with cross-functional teams. DevRev offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are seeking a highly motivated Solutions Engineer to join our pre-sales team and contribute to the design, development, and implementation of cutting-edge technical solutions for our clients. In this role, you will collaborate closely with Solutions Architects, Sales Engineers, and other key stakeholders to ensure that our solutions meet customer requirements and exceed expectations. You will play a pivotal role in the sales process, providing technical expertise, conducting product demonstrations, and supporting the development of technical proposals.

As a Solutions Engineer, you will work directly with customers to understand their technical needs, design customized solutions, and ensure a smooth transition to our implementation and customer success teams. Your ability to communicate complex technical concepts clearly and build strong relationships with customers will be essential to your success in this role.

Key Responsibilities

  • Provide expert technical support to the sales team, assisting with product information, addressing technical questions, and supporting solution development during the sales process.
  • Conduct live product demonstrations tailored to the specific needs of prospective customers, effectively showcasing technical features, advantages, and benefits.
  • Collaborate with customers to understand their technical requirements and pain points, working closely with Solutions Architects to design the most effective solutions.
  • Assist in the creation of technical proposals and RFP/RFI responses, ensuring alignment with customer needs and our technical capabilities.
  • Analyze competitor products and provide insights on our competitive advantages, keeping the sales team informed of market trends and competitor activities.
  • Train sales teams on the technical aspects of our products and solutions, developing training materials and conducting regular sessions to ensure they are equipped with the latest knowledge.
  • Build and maintain strong relationships with customers, acting as a trusted technical advisor and supporting them through the sales process and beyond.
  • Create and maintain technical documentation, including case studies and technical guides, to support both sales and customer use.
  • Customize solutions to meet specific customer requirements, working with engineering and product teams to deliver tailored configurations and integrations.
  • Ensure a seamless transition of new customers to the implementation and customer success teams, providing detailed handover documentation and support.
  • Work closely with internal teams, sharing technical knowledge and contributing to the continuous improvement of our sales engineering processes and practices.

An ideal candidate for the Solutions Engineer role would have

  • Degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in a technical pre-sales or sales engineering role.
  • Strong technical acumen with the ability to understand and explain complex concepts clearly.
  • Proven experience in conducting product demonstrations and developing technical proposals.
  • Excellent communication and interpersonal skills, with a focus on customer engagement.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in competitive analysis and market research.
  • Willingness to travel up to 30% based on client and business needs.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!