Remote Jobs

Rackspace logo

Sr Cloud Architect (R-20406)

Rackspace

Location
India
Posted

Cloud Architect at Rackspace, leveraging expertise in cloud platforms, OS-specific technologies, and vendor partnerships to deliver innovative solutions.

Apollo.io logo

Product Marketing Manager - CRM + Platform

Apollo.io

Location
British Virgin Islands
Posted

Shape Apollo's platform narrative by conducting competitive analysis, gathering customer insights, and launching new AI-driven products to stay ahead in the market. Collaborate across teams to ensure successful product launches and growth.

Muck Rack logo

Senior Sales Manager - Enterprise

Muck Rack

Location
United States of America
Posted
Salary Range
120k - 190k USD

Lead and develop a high-performing sales team in the Enterprise segment of Muck Rack's PR software. Oversee sales strategies, forecasting, and team performance while fostering collaboration and growth.

UpGuard logo

VP - Product

UpGuard

Location
Australia
Posted

VP of Product at UpGuard: Lead product strategy & vision, drive growth, and empower teams in a fast-growing cybersecurity company.

Rackspace logo

Lead Azure Platform Engineer

Rackspace

Location
Germany
Posted

Lead Azure Platform Engineer - Design and implement scalable cloud infrastructure, develop strategic visions, and lead complex cloud projects.

Hostaway logo

Principal Engineer - Core Platform

Hostaway

Location
Cameroon
Posted

Lead cross-functional teams in building scalable solutions with expertise in Backend programming languages, microservices architectures, and Domain-Driven Design.

Marketing Operations Specialist logo

Platform Product Manager - PMS

Marketing Operations Specialist

Location
Canada
Posted
Salary Range
120k - 160k USD

Lead the development of our Property Management System (PMS) platform as a Platform Product Manager in the hospitality industry. Drive feature development for mid- and large-sized properties, ensuring scalability and operational efficiency while collaborating with cross-functional teams.

Gitlab logo

Director, Enterprise Applications (Quote to Cash)

Gitlab

Location
Brazil
Posted
Salary Range
159k - 238k USD

Lead Quote to Cash technology solutions at GitLab, collaborating with cross-functional teams to drive business transformation and system scalability.

Senior Enterprise Marketing Manager

Coursera

Location
Canada
Posted

Join Coursera as Regional Marketing Lead for North America Enterprise, driving business growth through marketing campaigns and collaboration with global teams.

Mapbox logo

Director of Engineering - Platform

Mapbox

Location
United States of America
Posted

Director of Platform at Mapbox leads cloud and data platform operations, driving customer focus, operational excellence, and innovation.

Vercel logo

Sales Engineer- French Speaking

Vercel

Location
Germany
Posted

Sales Engineer at Vercel will provide technical expertise in web development, support the sales process, and collaborate with cross-functional teams to drive successful deals in EMEA.

Inworld AI logo

Staff Platform Engineer - USA

Inworld AI

Location
United States of America
Posted

Staff Platform Engineer at Inworld AI: Collaborate on cloud infrastructure & AI engine development

Welocalize logo

中文搜尋品質評估員-台湾

Welocalize

Location
Taiwan, Republic of China
Posted

Search Quality Rater - Enhance search engine results quality, impact AI algorithm development, and improve user experience.

Gitlab logo

Manager - Enterprise Applications (G&A)

Gitlab

Location
British Virgin Islands
Posted

Manage enterprise applications for GitLab, leveraging expertise in NetSuite to drive business alignment and team success.

Rackspace logo

Sr Cloud Architect (R-20406)

Rackspace

Job Location

India

Job Summary

The Cloud Architect role at Rackspace involves providing departmental, company-wide, and industry management into solutions. They will take initiative on large-scale multi-platform infrastructure across customers, addressing specific needs through leveraging new features and technologies. The architect will evaluate, document, and train staff to ensure supportability of customer environments. They will also serve as a technical escalation point for complex problems and partner with vendors to analyze escalated requests. The ideal candidate is an expert in cloud platforms, OS-specific webhosts and database technologies, and has hands-on experience with AWS, Azure, GCP, or OpenStack. They should possess excellent problem-solving skills, customer-driven approach, and agility to adapt to dynamic customer needs.


Job Profile Summary
The Cloud Architect is a key element within the Rackspace support infrastructure and is expected to provide department, company and industry management and implementation into solutions. The Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments. Serves as the last stop in the Rackspace support group for technical escalation and issue resolution of the most complex problems. Architects own escalations to ensure resolution and are leveraged as a Subject Matter Expert for input on new product selection and implementation into the support structure. The Architect will also partner with vendors to analyze escalated requests for assistance, using this data to identify training opportunities that elevate the level of technical expertise and drive positive customer outcomes. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Career Level Summary
·         Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function
·         Solves unique problems that have a broad impact on the business
·         Contributes to the development of organizational sub-function strategy
·         Progression to this level is typically restricted on the basis of business requirements

• Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
·         Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
·         Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
·         Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
·         Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
 
Key Responsibilities
·         Other Incidental tasks related to the job, as necessary.
·         Technical point of escalation to the Cloud Support and Engineering teams; resolving customer
issues, working in collaboration with partners across the business, as required
·         Create and deliver customer solutions that maintain, deploy, upgrade, and troubleshoot
infrastructure solutions
·Participate in and define future state end-to-end architectures, platforms, products, tools, and solutions to advance security capabilities
·Work closely with customers in the pre-implementation process to design and architect desired customer solutions which require products which may not currently be in the supported product portfolio.
·Research, plan and coordinate complex maintenance activities
·Lead analysis effort to support and drive Root Cause Analysis (RCA) exercises to drive process & technology improvements related to systems support products.
·Review vendor support escalations to identify training opportunities
·Collaborate and share knowledge with other administrators and engineers via wiki articles and
training presentations
·         Contribute to the development of technical best practices for administrative responsibilities
·         Prepare and review defined policy and process standards
·Own assigned account specific complex projects and act as an informal project lead to work with stakeholders
·Actively engage partners and vendors to understand vendor products, proof of concept implementations, and guide successful onboarding and integration of new Cloud technologies
·Coach, mentor and assists Rackers across the business
·Collaborate with Account Managers and Business Development Consultants to build strong
customer relationships
·         Collaborate and share knowledge with the OS support floor
·         AWS Well Architect Framework Reviews & Operations review, Discover & Enhancement
·                workshops, White boarding sessions.
·         Delivery & Deployment Approach, Infrastructure & Cost Optimization.
·         RFP/RFI, Scoping, Solution Sizing, Technical Proposal, Cloud Assessment & Readiness, Platform Evaluation, TCO analysis, Bill of Material, Resource effort price, modelling.
·                Building and proposing Solution Architecture, High and Low-Level Design.
·          
 
Knowledge
·         Expert-level knowledge of any 2 Cloud Platform Products such as AWS, Azure, GCP, or  Openstack.
·Expert-level understanding of OS specific webhosts and database technologies, such as MSSQL/IIS for Windows or MYSQL/APACHE for Linux.
·                AWS hands on experience, IAC, and Devops experience.
· 

• Agile/Lean Development Skills
·         Artifact Manager/Repository Tools
·         CI/CD Tools
·         Cloud Automation Tools
·         Cloud Computing
·         Computer Networking
·         Container Platform Tools
·         Data Analysis
·         Data Management
·         Identity and Access Management (IAM)
·         Linux/Unix OS
·         Network Compliance/Security
·         Process Improvement
·         Product/Technical Project Management
·         Software Development Tools
·         Stakeholder Management (external/internal)
·         Technical Troubleshooting
·         Virtual Machine Tools
 
Education
·         High School Diploma or regional equivalent required
·         Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
 
Certifications
·         Requires 3 Azure/AWS/GCP specialty Certifications
·         Requires AWS Master Status and AWS Certified Solutions Architect Professional level certification OR AWS DevOps certification for AWS Specialists
·         Requires 3 Microsoft Certifications for Hyper-V Specialists: Azure Fundamentals, Software Defined Storage, Software Defined Networking
·         Requires VCP-DCV Certification for VMware Specialists
·         Prefer relevant technical certifications around Red Hat, MySQL, CCIA, CCEE, CCEA, CCA, MCSE/MCITP, MCSA, VCP-DCV, vRealize Operations, NXS and/or vSAN badge certifications
 
Experience
·         12 - 14 years of experience in the field of role required
 
Physical Demands
General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor.


Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations.
 
Travel
Occasional domestic/international travel, less than 50%
Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.