Remote Jobs

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer/Partner Success Manager at Creatio: drive customer outcomes, build relationships, and collaborate with teams to drive growth.

Creatio logo

Customer Success Manager

Creatio

Location
Spain
Posted

Customer Success Manager role driving exceptional outcomes for Creatio clients in LATAM region

HubSpot logo

Manager - Customer Success

HubSpot

Location
Colombia
Posted

Lead HubSpot's Brazil Customer Success Team as a strategic partner, driving customer retention, growth, and long-term success.

Consensys logo

Senior Product Manager - MetaMask (Bitcoin)

Consensys

Location
Cameroon
Posted
Salary Range
134k - 186k USD

MetaMask seeks product manager to lead Bitcoin experience, defining vision & strategy, designing products, researching user problems, driving adoption & shaping standards.

Trafilea logo

Analytics Manager

Trafilea

Location
Argentina
Posted

Lead analytics team at Trafilea, driving business growth through data-driven insights and decision-making.

StackAdapt logo

Director of Field Marketing & ABM

StackAdapt

Location
United States of America
Posted
Salary Range
120k - 180k USD

Lead field marketing and ABM efforts at StackAdapt to drive revenue growth. Collaborate with cross-functional teams to execute strategies that align with company goals.

Presto logo

Community Manager

Presto

Location
Australia
Posted

Community Manager at Flipster: build user communities, collaborate with teams, and drive growth through targeted marketing campaigns.

Vonage logo

Community Manager

Vonage

Location
United States of America
Posted

Community Manager at Vonage: drive engagement with US developers, collaborate with internal teams, and promote user growth through re-engagement and acquisition initiatives.

saas.group logo

Partnership Manager

saas.group

Location
Croatia
Posted

Partnership Manager at picdrop: Drive partnership efforts, build communities, and contribute to growth in a flexible, remote role with saas.group.

Restaurant365 logo

Associate Enterprise Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 90k USD

Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.

Trafilea logo

Sr Growth Marketing Manager - Acquisition

Trafilea

Job Location

Job Summary

Trafilea is a dynamic tech e-commerce group operating multiple direct-to-consumer brands in intimate apparel and beauty sectors. They seek an ambitious Sr Growth Marketing Manager to build, manage, and optimize multi-million dollar performance campaigns across key media platforms. The ideal candidate will have at least 8 years of experience in marketing or growth, a proven understanding of acquisition and paid media metrics, and excellent analytical and problem-solving skills. Trafilea offers a data-driven work environment, remote work options, and great benefits package.

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Marketing@Trafilea: Work across multiple brands, leverage data-driven strategies, and drive rapid growth in a dynamic remote work environment. We have 3 business lines with brands based on digital marketing & growth strategies.

Our intimate apparel Brands: Shapermint, Truekind and Shapermint Essentials,

Our beauty Brands: Revel Beauty and Spa Dr.

Our content and subscription Brand: The BodCon.

We are looking for an ambitious, data-driven, and creative Sr Growth Marketing Manager, Acquisition to build, manage, and optimize multi-million dollar performance campaigns across key media platforms such as Meta, Pinterest, TikTok, and YouTube, as well as emerging platforms. You will be entrusted with the responsibility of driving cost-efficient customer growth at scale by growing and optimizing our customer acquisition program. You will be the owner of the metrics for the defined product funnels and platforms, ensuring their success.

In addition, you will be responsible for delivering actionable insights derived from creative tests, conversion rate optimization (CRO) on product pages and landing pages, and media buying tests. You will approach these tasks with an unwavering commitment to continuous improvement, consistently seeking opportunities for growth and enhancement.

With your vision, discipline, and comprehensive skillset, you will be capable of successfully delivering effective strategies and tactics. You understand the importance of cross-functional collaboration and recognize that achieving our targets necessitates transparent and aligned teamwork with the creative, research, business intelligence (BI), and growth teams, particularly in terms of data execution. You fully grasp that the Acquisition team is at the core of our organization's success, and you provide leadership to team members across various disciplines, including creative, data science, BI, and research, driving us towards our goals.

Role Challenge:

  • Strategy: Develop and execute the International Expansion Growth strategy by aligning direct response creative strategies with business objectives and KPIs. This includes creating data-driven campaigns across video-first platforms like Meta, TikTok, Pinterest, and YouTube, leveraging UGC, static assets, and high-performance ad creatives.

  • Team: Build and manage a high-performing growth team, providing guidance, coaching, and mentorship to achieve both team goals and individual development. Lead by example by mastering creative processes for ad testing, storytelling, and funnel optimization, while collaborating hands-on with Acquisition Managers, Creative Strategists, Editors, and Copywriters.

  • Excellent Execution: Deliver disciplined, fast, and detail-oriented execution where every day counts. Work with project managers to keep projects on track and maintain ambitious goals, executing at the highest level across direct response creative outputs and product integration for on-site experiences.

  • Consumer Insights and Research: Become an expert in understanding International Expansion benchmarks, user personas, and customer pain points. Develop impactful messaging strategies that connect market needs with creative solutions, guiding storytelling approaches in digital ads.

  • Customer Acquisition: Lead media investments of over $1,000,000 per month across platforms by understanding key acquisition pillars such as offer, funnel, and ad creatives. Execute direct response strategies to drive engagement, conversions, and retention.

  • High-Impact Prioritization: Manage a robust testing roadmap, continuously optimizing creative formats and CRO elements through on-site experimentation to enhance conversion rates and reduce acquisition costs. Work closely with product teams to test and deploy impactful user experiences tailored for diverse markets.

Requirements:

  • At least 8 years experience working in marketing or growth preferably in a direct-to-consumer brand.

  • Dynamic, highly ambitious individual, competitive with no-ego attached.

  • Eager to learn through books, podcasts, etc. And learn by doing. Here we don’t talk about titles, universities or masters. We get our master on the field.

  • Hands-on, that love to get into details, understanding that excellent results requires excellent execution.

  • Proven understanding of acquisition and paid media metrics. In-depth understanding knowing what makes the difference in successful campaigns. Experience in performance campaigns to drive efficiencies, not vanity metrics.

  • Experience in managing and leading a high-performing growth team, providing guidance, coaching, and mentorship.

  • Excellent analytical and problem-solving skills with the ability to analyze and interpret data to make data-driven decisions.

  • Strong communication and collaboration skills with the ability to work effectively with cross-functional teams.

  • Great organizational and time management abilities.

  • Demonstrated attention to detail and ability to comprehend complex, technical challenges

What we offer:

  • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

  • Opportunity to grow and develop both professionally and personally.

  • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

  • Openness to new ideas and initiatives.

  • Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!

We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!