Sr System Administrator
Rackspace
- Location
- United States of America
- Posted
Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud
Remote Jobs
Senior Product Manager - MetaMask (Bitcoin)
Consensys
- Location
- Cameroon
- Posted
- Salary Range
- 134k - 186k USD
MetaMask seeks product manager to lead Bitcoin experience, defining vision & strategy, designing products, researching user problems, driving adoption & shaping standards.
Senior Customer Value Manager (m/f/d)
Buynomics
- Location
- Croatia
- Posted
Senior Customer Value Manager at Buynomics: lead partnerships, champion product adoption, and drive data-driven decision-making through Virtual Customer technology.
Customer Service Representative (German)
Binance
- Location
- Croatia
- Posted
Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.
Customer Care -Shift de Nuit
Heetch
- Location
- Algeria
- Posted
Customer Care Agent- Nuit pour Heetch, basé à Alger avec télétravail
Enterprise Customer Success Executive
Creatio
- Location
- Mexico
- Posted
Enterprise Customer Success Executive for LATAM region with 3+ years B2B account management experience
Software Engineer / Core SaaS / TypeScript
Cryptio
- Location
- France
- Posted
Develop finance/accounting features for Cryptio's SaaS product using TypeScript and modern tech stack. Solve complex crypto financial challenges in a remote/hybrid environment with excellent benefits.
Associate Director of Client Customer Support
Deel
- Location
- Cameroon
- Posted
Lead Deel's Customer Support Team, manage performance metrics, drive customer satisfaction, and collaborate with cross-functional teams to enhance the client experience.
Customer Service Representative (Ukrainian & English)
Binance
- Location
- Estonia
- Posted
Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.
Customer Success Manager- Media Buying (m/f/d)
Kayzen
- Location
- Croatia
- Posted
Customer Success Manager at Kayzen, driving customer satisfaction and growth
AI Customer Support Engineer - Tier I
Weights & Biases
- Location
- United Kingdom
- Posted
Support AI developers by resolving technical issues and providing excellent customer service at Weights & Biases. Collaborate with teams to improve product features and documentation while maintaining fast response times for users.
AI Customer Support Engineer - Tier I
Weights & Biases
- Location
- India
- Posted
Support AI developers by providing technical assistance and troubleshooting issues related to Weights & Biases' products. Collaborate with cross-functional teams to improve user experience.
Senior Customer Marketing Manager
Emburse
- Location
- United States of America
- Posted
- Salary Range
- 100k - 110k USD
Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.
Senior Customer Experience Marketing Manager
Contentsquare
- Location
- France
- Posted
Senior Customer Experience Marketing Manager at Contentsquare: drive customer engagement, advocacy, and loyalty through tailored events and campaigns.
Customer Service Specialist- Shanghai
iHerb
- Location
- China
- Posted
Customer Service Specialist - Shanghai China
Chief of Staff - Customer Experience
Nextech
- Location
- United States of America
- Posted
Lead Nextech's Customer Experience strategy by collaborating with senior leadership, managing cross-functional projects, and driving operational excellence. Oversee strategic planning and stakeholder alignment to deliver maximum value to customers while enjoying competitive pay, comprehensive benefits, and a supportive work environment.
Customer Service Team Lead
Clipboard Health
- Location
- Canada
- Posted
Lead and coach a customer service team, ensuring high-quality service delivery through effective mentoring, monitoring performance metrics, handling escalations, and fostering a positive team culture. Utilize tools like Zendesk for efficient operations.
Customer Service Representative (Russian & Uzbek & English)
Binance
- Location
- Kazakhstan
- Posted
Customer Service Representative for Binance, handling live chat & complaints in Russian & English, with competitive salary & benefits.
Senior Product Manager, Customer Service
Binance
- Location
- Brunei Darussalam
- Posted
Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.
Customer and Client Support Lead - Canada
InDebted
- Location
- Canada
- Posted
Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.
Sr System Administrator
Rackspace
Job Location
Job Summary
We are seeking a Sr System Administrator to join our team at Rackspace Technology. As a key element within the support infrastructure team, you will be responsible for designing, building, and launching healthcare customers into the cloud. You will own complex customer issues, assist in engineering, design, and development of hardware, software, and networking systems, and implement standards and guidelines for OS support. You will also analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you have experience administering server technologies and are passionate about delivering end-to-end solutions, we encourage you to apply.
Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!
Work Location: 100% Remotely wihting the USA.
Responsibilities:
- Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
- Assist in the engineering, design, and development of hardware, software, and networking systems.
- Provide a framework for system development, maintenance, and enhancement efforts.
- Implement standards and guidelines of OS support.
- Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
- Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
- Research and develop parameters for Server capacity planning, performance tuning and optimization
- Help select and deploy third-party server tools to meet evolving business requirements.
- Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
- Perform server hardware and software upgrades.
- Handle multiple assigned tasks concurrently, ensuring customer commitments are met
- Work with project and production support teams to develop, implement and maintain administration processes and procedures
- Provide after-hours and weekend on-call support for service-related issues.
- Apply expertise and independent judgment in order to rapidly restore service when applicable
- Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
- Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
- Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
- Determine systems software design requirements
- Train staff on the operation of server hardware and software.
- Ensure that system improvements are successfully implemented and monitored to increase efficiency
- Generate Systems Engineering policies, standards and procedures.
- Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
- Prepare feasibility studies and design tests to determine operating characteristics of software
Qualifications:
- Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
- Minimum of five (5) years’ experience administering Server technologies
- Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
- Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
- Ability to administer VMWare technologies.
- Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.
Discover your inner Racker: Racker Life
Information on benefits
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
· The anticipated starting pay range for the Colorado is $89,300 - $130,900.
· The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
· The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
