Sr System Administrator
Rackspace
- Location
- United States of America
- Posted
Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud
Remote Jobs
Customer Success Manager, Onboarding
OpenPhone
- Location
- Canada
- Posted
- Salary Range
- 78k - 100k USD
Customer Success Manager, Onboarding - Modern business phone system
Security Customer Trust Analyst, Information Security
Twilio
- Location
- Ireland
- Posted
Remote Security Customer Trust Analyst role at Twilio, supporting largest customers with security awareness and education, collaborating with internal stakeholders and contributing to process enhancements.
Security Customer Trust Analyst, Information Security
Twilio
- Location
- United Kingdom
- Posted
Security Customer Trust Analyst at Twilio: Support largest customers' security awareness & education, collaborate with internal teams, identify risks, and maintain questionnaire responses.
Customer Success Operations Manager
Retraced
- Location
- Germany
- Posted
Customer Success Operations Manager - Remote
Customer Support Advocate - Portuguese Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.
Product Manager - Customer Studio
Hightouch
- Location
- British Virgin Islands
- Posted
Lead product development for Hightouch's CDP platform, focusing on marketer tools like audience segmentation and journey orchestration. Drive innovation and customer success with a high-impact team.
Senior Customer Success Manager
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 75k - 80k USD
Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.
Senior Customer Success Manager
Monarch Money
- Location
- United States of America
- Posted
- Salary Range
- 100k - 115k USD
Join Monarch as a customer support specialist and help users take control of their finances with our financial management platform.
Senior Customer Success Manager
Vercel
- Location
- United States of America
- Posted
Customer Success Manager for Enterprise customers at Vercel, driving business value through innovation and capabilities.
Senior Customer Success Manager
OfferFit
- Location
- Canada
- Posted
- Salary Range
- 40k - 233k USD
Senior Customer Success Manager at OfferFit: drive customer success with AI decisioning engine, build meaningful relationships, and contribute to product development.
Vice President of Customer Success
ActiveCampaign
- Location
- United States of America
- Posted
Vice President of Customer Success at ActiveCampaign: lead high-performance team, develop strategies for customer satisfaction & growth
Customer Service Representative - (Polish)
Binance
- Location
- Croatia
- Posted
Customer Support Representative at Binance, handling customer queries & complaints via ticketing systems & live chat.
Customer Success Director (Individual Contributor)
OfferFit
- Location
- Canada
- Posted
- Salary Range
- 54k - 262k USD
Customer Success Director at OfferFit: lead AI transformation in marketing technology, drive business impact, and collaborate with teams.
Customer Success Director (Individual Contributor)
OfferFit
- Location
- Croatia
- Posted
Customer Success Director at OfferFit: drive customer success, analyze results, and communicate insights to drive business impact.
Customer Success Director (Individual Contributor)
OfferFit
- Location
- Brazil
- Posted
Customer Success Director at OfferFit: drive business impact with data-driven presentations and customer insights.
Customer Relations Specialist (Remote, Full-Time) | Realiste AI
Realiste
- Location
- Anywhere in the world
- Posted
Customer Relations Specialist for international investors at Realiste AI
Customer Success Specialist, Financial Services
AlphaSense
- Location
- United Kingdom
- Posted
Customer Success Specialist in Financial Services at AlphaSense, providing technical support and driving adoption of their platform.
Customer Technical Support Engineer
Kontakt.io
- Location
- United States of America
- Posted
Customer Technical Support Engineer at Kontakt.io: Deliver exceptional support experiences, leveraging technical expertise to ensure smooth implementation and continuous support for hospitals using their advanced care delivery operations platform.
Customer Service Representative - (Portuguese/English)
Binance
- Location
- Portugal
- Posted
Customer Service Representative at Binance: Provide top-quality assistance via live chat and email, manage complaints, and gather feedback to ensure high customer satisfaction.
Sr System Administrator
Rackspace
Job Location
Job Summary
We are seeking a Sr System Administrator to join our team at Rackspace Technology. As a key element within the support infrastructure team, you will be responsible for designing, building, and launching healthcare customers into the cloud. You will own complex customer issues, assist in engineering, design, and development of hardware, software, and networking systems, and implement standards and guidelines for OS support. You will also analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. We offer flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you have experience administering server technologies and are passionate about delivering end-to-end solutions, we encourage you to apply.
Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!
Work Location: 100% Remotely wihting the USA.
Responsibilities:
- Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
- Assist in the engineering, design, and development of hardware, software, and networking systems.
- Provide a framework for system development, maintenance, and enhancement efforts.
- Implement standards and guidelines of OS support.
- Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
- Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
- Research and develop parameters for Server capacity planning, performance tuning and optimization
- Help select and deploy third-party server tools to meet evolving business requirements.
- Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
- Perform server hardware and software upgrades.
- Handle multiple assigned tasks concurrently, ensuring customer commitments are met
- Work with project and production support teams to develop, implement and maintain administration processes and procedures
- Provide after-hours and weekend on-call support for service-related issues.
- Apply expertise and independent judgment in order to rapidly restore service when applicable
- Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
- Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
- Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
- Determine systems software design requirements
- Train staff on the operation of server hardware and software.
- Ensure that system improvements are successfully implemented and monitored to increase efficiency
- Generate Systems Engineering policies, standards and procedures.
- Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
- Prepare feasibility studies and design tests to determine operating characteristics of software
Qualifications:
- Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
- Minimum of five (5) years’ experience administering Server technologies
- Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
- Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
- Ability to administer VMWare technologies.
- Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.
Discover your inner Racker: Racker Life
Information on benefits
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
· The anticipated starting pay range for the Colorado is $89,300 - $130,900.
· The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
· The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
