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- Posted
Join Grafana's Developer Advocacy team and help make OpenTelemetry better through technical & communication contributions.
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Staff Developer Advocate
Grafana Labs
Job Location
Job Summary
We're seeking an experienced technical communicator to advocate for OpenTelemetry and its community. As a Developer Advocate, you'll create educational content, build relationships with practitioners, and provide feedback on our products. You'll work with a remote team and have opportunities to travel 30% of the time. Strong experience with OpenTelemetry is required, as well as excellent communication skills and a collaborative mindset. We value participation in open source communities and encourage under-represented groups to apply. With a competitive compensation package, including equity and bonus, this role offers a chance to shape the future of observability.
This is a remote position and we're considering candidates in Sweden only.
Our Community We were born from Open Source and it’s in our founding and company DNA. Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.
What we are looking for: Our ideal candidate would be an experienced technical communicator who has substantial experience with OpenTelemetry (collector, SDKs, OTLP, and/or semantic conventions), who loves OSS and wants to participate in OSS communities. We’re looking for someone who is excited about teaching and engaging with the world in person and wants to make OpenTelemetry better through technical & communication contributions. If this sounds like you and you stay on top of what’s happening in the observability world, we should talk. We strongly encourage under-represented groups to apply.
As a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with OpenTelemetry. You will participate in events, author content, write code, appear in videos, and many other programs. Previous engagement with OpenTelemetry is an absolute must; and a big plus for us is if you already participate meaningfully in any other open source communities such as Kubernetes, Prometheus, or the wider CNCF.
We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help users build cool stuff.
Reporting to the Director of Developer Advocacy, you'll work with an all-remote team of advocates and community support engineers. The types of things you will be doing include:
Creating technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
Act as an ally and colleague of external practitioners who are getting started
Build relationships with people across the Grafana & OTel communities, to support & inspire
Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers
Success in this role is measured by making our users successful. In a few months, you either already know, or will have learned about our technology and how to improve education for the community. A few months later, you will have worked on several programs in front of our community; you might be submitting talks to conferences and user groups.
Must-Haves:
Strong, demonstrated experience with OpenTelemetry, either the collector, semantic standards, OTLP, or SDK development
Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations
Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles.
Collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community.
A background in a technical field such as a BS in Computer Science, or equivalent experience
Technical writing skills, as shown through any form of past written work
Presentation skills, for example any form of past speaking experience
Willingness to travel 30% of the time
'Nice to have' skills that are not required but that we can help you build:
Experience with observability, telemetry, application performance monitoring (APM) or similar
History of participation in open source developer communities, in any form
Experience with Cloud e.g. AWS, Azure, GCP is definitely a big plus
Experience running or organizing communities
In Sweden, the Base compensation range for this role is SEK 836,741 - SEK 1,004,089. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
