Staff Solutions Architect
ShippoPosted 3/11/2025
Staff Solutions Architect
Shippo
Job Location
Job Summary
Shippo is seeking a Solutions Architect to lead technical integrations with large company partners and build scalable solutions. The ideal candidate will have 8+ years of experience in software development, strong interpersonal skills, and the ability to work with all levels of the organization. They should also possess a deep understanding of customer needs, passion for customer success, and expertise in server-side programming languages, database languages, and design patterns. As a Solutions Architect at Shippo, you will be responsible for defining API specifications, creating solution architectures, and building interim solutions to meet customer needs while longer-term solutions are prioritized on product teams' roadmaps. You will also own the customer developer experience, including Shippo SDKs and documentation. The role offers flexible remote work options, a competitive salary range of $175-$238k per year, and a comprehensive benefits package.
Job Description
Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
How we’ll deliver success:
We are looking for a Solutions Architect to be the Technical Lead for our largest partnerships and lead vendor integrations. This position will report directly to the Director of Engineering and partner with a Program Manager to build a visceral understanding of our partners needs, create solutions, generate API specifications, and work cross functionally with product teams to deliver value.
An ideal candidate will have strength in building relationships and partnerships, navigating complex domains, coupled with depth and breadth of technical expertise to provide robust solutions, with automated acceptance tests to meet partner needs.
Shipping & handling responsibilities:
- Experience leading technical integrations with SaaS products
- Interface directly with large company partners and build a strong working relationship
- Determine the why behind the partner needs and drive solutions towards the actual need
- This position will have no direct reports, but will be responsible for working directly with other teams, leading engineers, and being accountable for partner initiatives
- Define API specifications, capture use cases and detailed scenarios
- Create solution architectures using Shippo approved infra, technology, and processes
- Build interim, bridge solutions to meet customer needs while longer term solutions are prioritized on product team’s roadmaps
- Owns the customer developer experience inclusive of Shippo SDKs and documentationUse partner needs to drive scalable solutions that can expand our product portfolio and made generic for other partners and customers to leverage new capabilities
- Generate and scale automated acceptance testing (BDD, Contract Testing, TDD) for partner and customers that validates and verifies API behavior
Do you tick the boxes?
- 8+ years of experience in software development
- History of directly engaging and interfacing with customers, clients, and partners
- Strong interpersonal skills and the ability to work with all levels of the organization.
- Track record of designing scalable integration architectures that can support multiple enterprise clients
- Solid understanding of object-oriented or functional programming and familiarity with various design and architectural patterns.
- Exceptional verbal, written, and interpersonal communication skills.
- You are adept at communicating relevant information clearly and concisely.
- Deep understanding of customer needs and passion for customer success.
- Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale.
- Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
- Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
- Deep understanding of customer needs and passion for customer success
- Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
- BS or MS degree in Computer Science or equivalent experience
Bonus if you have
- Prior experience with XMS integrations (OMS, WMS, TMS)
- Prior experience working or interacting with shipping and/or postal carriers
- Experience using GoLang and Python in production
- Familiarity with microservices architectures
- Experience integrating with APIs that use REST, SOAP, gRPC and other technologiesInterest and experience in performance tuning, concurrency, microservices, security, data analytics, and web stack
- Experience with Django
- Past experience and success in building scalable APIs or servicesInterest and experience in performance tuning, concurrency, microservices, security, data pipelines, and web stack
- Experience with DevOps tooling such as Docker, Terraform, CircleCI, SumoLogic, PagerDuty, etc
- Experience with AWS/Cloud services such as EC2, S3, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc.
$175 - $238 a month
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working
One week-long company wide winter shutdown
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Our Compensation Shippolicy:
We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min $175k to a max $238k annual salary (standard range). We tend to anchor our offers in the mid point ($225k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.
The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.
Sail through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]
Shippos in the wild:
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.
For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.
