
Supplier Manager II
RackspacePosted 4/17/2025

Supplier Manager II
Rackspace
Job Location
Job Summary
The Supplier Manager II at Rackspace Technology is responsible for managing vendor relationships, negotiations, and working as a business partner with internal departments. The role involves optimizing internal customer relationships, identifying strategic sourcing opportunities, and maintaining global supplier relationships. The ideal candidate has general to advanced knowledge of purchasing principles and practices, excellent communication skills, and experience in handling multiple tasks and prioritizing productivity levels. With a hybrid work arrangement available, the Supplier Manager II will work with a talented team to develop and process RFQs, RFPs, PO requisitions, and partnership agreements. The role requires a minimum of 2-4 years of experience in supplier management and a Bachelor's degree in Business or related field. Rackspace Technology offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.
Job Description
KNOWLEDGE/SKILLS/ABILITY
- General to advanced knowledge of purchasing principles and practices.
- Prior knowledge of a technology-based service-oriented industry is preferred.
- Prior knowledge of Oracle is preferred but not required.
- Excellent interpersonal, written, and verbal communication skills.
- Fluent English communication(read, write, and speak) interviews will be held in English
- Experience in handling multiple tasks and the ability to prioritize a highly varied work level to maintain required productivity levels.
- Demonstrated leadership skills and qualities.
- General to advanced understanding of supplier management techniques.
- Strong project management skills.
- Ability to communicate technical information and ideas so others will understand.
- Ability to successfully work and promote inclusiveness in small groups.
JOB COMPLEXITY
- Optimizes internal customer relationships by building a solid rapport with everyone within the organization and manages global sourcing supplier relationships.
- Enhances the procurement and supply chain processes throughout all entities (domestic and international) by entering into global strategic sourcing partnerships.
- Identifies and takes advantage of strategic sourcing opportunities and manages difficult situations to ensure that the strategic sourcing team’s reputation for Fanatical Support is upheld.
- Maintains direct contact with internal customers throughout the entire supply chain with efforts to minimize cost, shorten delivery times, and maximize quality.
- Focus of work may be in the whole supply chain from acquisition to disposal.
- Leads, coordinates, and manages production, supply, and service agreements for the business.
- Develops and processes RFQs, RFP’s, PO requisitions, and partnership agreements.
- Manages a Supplier Performance Scorecard program with critical suppliers and maintains the company's Approved Supplier List.
- Establishes alliances with key production suppliers and performs supplier site visits and audits as required.
- Guides and assists team members on procurement best practices, e-procurement technology, and supplier relationship management practices.
- Interfaces with internal customers and integrates with procurement planning and budgeting processes.
- Develops and conducts market analysis and research that will help define commodity markets, analyze trends, competition, capacity, and purchasing buying power.
EXPERIENCE/EDUCATION
- High school diploma or equivalent required.
- Bachelor's degree in Business or related field required. At the manager’s discretion, equivalent additional experience may substitute for the degree requirement.
- a minimum of 2 - 4 years of experience in supplier management required
SUPERVISION
- General instruction on routine tasks, detailed instruction on new assignments.
PHYSICAL DEMANDS
- General office environment.
- Moderate levels of stress may occur at times.
- May require long periods sitting and viewing a computer monitor.
- No special physical demands required.