Grafana Labs
Support Engineer for Grafana Labs in Australia - Troubleshoot observability stack issues, collaborate with developers, and contribute to internal knowledge base.
Automattic
Remote customer-facing support engineer for WordPress VIP, requiring troubleshooting, debugging, and excellent communication skills.
Kueski
IT Support Engineer I (NOC) at Kueski: resolve technical issues, work with teams, and maintain infrastructure and applications.
Labelbox
Alignerr Support Specialist: Provide exceptional customer experience through Intercom, escalate complex issues, and assist with onboarding.
Grow Therapy
Troubleshoot issues, assist customers, advocate for clients and therapists, improve platform with product teams at Grow Therapy. Requires problem-solving, empathy, adaptability, and meeting metrics.
User Interviews
Support Specialist at User Interviews: Manage support tickets, collaborate with Project Coordinators, and own processes for customer satisfaction.
Leadtech Group
Leadtech's ASO Specialist will optimize app stores to enhance visibility and conversions, leveraging tools like Data.ai and Apptweak, while collaborating with cross-functional teams to drive growth.
Kontakt.io
Customer Technical Support Engineer at Kontakt.io: Deliver exceptional support experiences, leveraging technical expertise to ensure smooth implementation and continuous support for hospitals using their advanced care delivery operations platform.
Grafana Labs
Remote Support Engineer job at Grafana Labs in Sweden, providing customer support for observability stack and collaborating with software developers.
Dropbox
Product Support Representative for Reclaim platform, delivering exceptional support via Intercom & Zoom, with strong communication skills & technical acumen.
Dropbox
Reclaim Product Support Representative: Deliver exceptional support via Intercom & Zoom, achieve KPI targets, and drive customer experience growth.
Marketing Operations Specialist
Join Cloudbeds as Sales Manager and expand the company's presence in the hospitality industry with AI-powered solutions
Coursera
IT Support Specialist for Coursera's growing team, providing exceptional customer service & technical support for Mac OS, Windows 10, SaaS applications, and more.
Binance
Customer Support Specialist at Binance, handling live chat & emails, providing solutions & managing complaints in a fast-paced blockchain ecosystem.
Grafana Labs
Observability Architect at Grafana Labs: drive customer results, shape observability solutions, and collaborate with internal teams.
Automattic
Happiness Engineer - Provide 24/7 support to customers using our software and services, troubleshoot issues, and improve customer experience.
Binance
Join Binance's marketing team as a social media & community manager, creating engaging content and fostering a proactive online presence.
WorkOS
Join WorkOS as a Security Engineer to enhance our security infrastructure, ensuring the safety of authentication and identity solutions for thousands of SaaS customers. Lead security projects, mentor teams, and implement best practices using tools like SCA, SAST, DAST, and CNAPP.
Wealthfront
Join Wealthfront's Security Engineering team as a security-minded engineer to build and mature security solutions in a fast-growing fintech organization.
Rackspace
Business Operations Senior Manager at Rackspace Technology
Grafana Labs
Grafana Labs is seeking a Support Engineer to join their Customer Experience team in Australia. The role involves providing specialized support for Grafana Labs customers, troubleshooting issues with the observability stack, and collaborating with software developers to solve problems. As a Support Engineer, you will work with a talented team, gain hands-on experience with unique open-source projects, and contribute to internal knowledge base and customer feedback. You must have 3+ years of experience in a Support Engineer role, proficiency in troubleshooting processes, and strong researching skills. The compensation range is AUD 110,000 to AUD 132,000 per year, with benefits including equity, bonus, and other perks.
In India, the Base compensation range for this role is AUD 110,000 to AUD 132,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
