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Grafana Labs
Grafana Labs is seeking a Support Engineer to join their Customer Experience team in Australia. The role involves providing specialized support for Grafana Labs customers, troubleshooting issues with the observability stack, and collaborating with software developers to solve problems. As a Support Engineer, you will work with a talented team, gain hands-on experience with unique open-source projects, and contribute to internal knowledge base and customer feedback. You must have 3+ years of experience in a Support Engineer role, proficiency in troubleshooting processes, and strong researching skills. The compensation range is AUD 110,000 to AUD 132,000 per year, with benefits including equity, bonus, and other perks.
In India, the Base compensation range for this role is AUD 110,000 to AUD 132,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
