Remote Jobs

Labelbox logo

Support Specialist - Alignerr

Labelbox

Location
India
Posted

Alignerr Support Specialist: Provide exceptional customer experience through Intercom, escalate complex issues, and assist with onboarding.

Nozomi Networks logo

Director Partner Sales - EU M/F/D

Nozomi Networks

Location
Germany
Posted

Channel Director EMEA - lead regional channel partner strategy, develop pipeline of incremental business, and manage relationships with existing partners.

Nozomi Networks logo

Director Partner Sales - EU M/F/D

Nozomi Networks

Location
Germany
Posted

Channel Director EMEA - Lead regional channel partner strategy, develop business pipeline, and manage relationships with existing partners.

Plaid logo

Experienced Software Engineer - Machine Learning Infra

Plaid

Location
United States of America
Posted
Salary Range
183k - 297k USD

Design and develop the Feature Store platform at Plaid, leading strategic initiatives in ML infrastructure to support fintech innovations.

Trafilea logo

Affiliate Manager

Trafilea

Location
Argentina
Posted

Lead affiliate marketing strategies at Trafilea, driving channel growth through effective collaboration and optimization of partnerships in the e-commerce sector.

Binance logo

Global Affiliate Manager

Binance

Location
Brunei Darussalam
Posted

Global Affiliate Manager for Binance's growing affiliate network, managing large programs, creating promotional campaigns, and analyzing data.

Welocalize logo

Entry-Level AI Data Rater - Polish (Poland)

Welocalize

Location
Poland
Posted

Freelance AI Data Rater - Polish (Poland) - Conduct research, evaluate e-commerce data, and rate its usefulness based on project guidelines.

BVNK logo

Software Engineer (Backend): Layer 1

BVNK

Location
Croatia
Posted

Join BVNK as a Software Engineer to develop innovative payment solutions that bridge crypto and fiat transactions. Collaborate on cross-border payments, leverage Java and Spring Boot, and contribute to a dynamic team environment.

Planet logo

Account Executive, Defence & Intelligence

Planet

Location
Germany
Posted

Remote Account Executive job at Planet Labs Europe, with experience selling to government customers and navigating procurement processes.

reserv logo

BI-LIT Claims Examiner

reserv

Location
Georgia
Posted

BI-LIT Claims Examiner at Reserv: Manage litigated files, negotiate settlements, and collaborate with product teams to drive innovation.

Sedgwick logo

Claims Examiner - Liability

Sedgwick

Location
United States of America
Posted

Claims Examiner - Analyze complex general liability claims, manage claims, assess liability, and negotiate settlements.

Citrine Informatics logo

Materials Informatics Engineer (EU-Based)

Citrine Informatics

Location
Croatia
Posted

Materials Informatics Engineer - Remote EU-based role developing AI solutions for sustainable materials and chemicals

reserv logo

Litigation Claims Examiner

reserv

Location
Georgia
Posted

Litigation Claims Examiner at Reserv - Manage litigated files, negotiate settlements, and collaborate with product teams.

Labelbox logo

Support Specialist - Alignerr

Labelbox

Job Location

India

Job Summary

We are seeking an Alignerr Support Specialist to provide exceptional customer experience. As the frontline of communication, you will handle inquiries through Intercom, escalate complex issues, and assist in onboarding new users. Your day-to-day involves monitoring support queries, providing timely responses, and collaborating with cross-functional teams to enhance the support workflow. We value excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service. If you have experience in customer support or a similar role, we encourage you to apply.

About the Role

As an Alignerr Support Specialist, you will be the frontline of communication for our Alignerrs, ensuring their experience is optimal. You will handle inquiries through Intercom, escalate complex issues to the appropriate teams, and provide essential support to facilitate onboarding and daily operations.

Your Day to Day

  • Monitor and manage inbound support queries through the Intercom platform.

  • Provide timely and accurate responses to Alignerrs' questions and issues.

  • Escalate complex problems to the relevant teams, ensuring detailed documentation of issues and steps taken.

  • Assist in the onboarding process of new Alignerrs by providing necessary information and support.

  • Maintain a high level of service, adhering to response time and quality standards.

  • Collaborate with cross-functional teams to enhance the support workflow and Alignerr satisfaction.

  • Continuously update and utilize knowledge base and support documentation.

About You

  • Experience in customer support or a similar role, preferably in a tech or service environment.

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving skills and attention to detail.

  • Ability to handle multiple tasks simultaneously in a fast-paced environment.

  • Familiarity with Intercom or similar customer support software is highly preferred.

  • Passion for delivering outstanding customer service.