Remote Jobs

Mercury logo

Customer Support Specialist

Mercury

Posted
Salary Range
65k - 91k USD

Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.

Mercury logo

Customer Support Specialist

Mercury

Location
Canada
Posted
Salary Range
54k - 82k USD

Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.

Bitfinex logo

Customer Support Specialist

Bitfinex

Location
United Kingdom
Posted

Customer Support Specialist for a globally distributed team handling inquiries from corporate traders

Canonical logo

Travel Operations Specialist

Canonical

Location
Cameroon
Posted

Travel Operations Specialist at Canonical: Ensure smooth travel for colleagues and guests worldwide, with opportunities for remote work and in-person team sprints.

LI.FI logo

People Operations Specialist

LI.FI

Location
Cameroon
Posted

People Operations Specialist for a fast-paced startup in EMEA region, responsible for HR processes, onboarding/offboarding, and employee experience.

Cobalt logo

People Operations Specialist

Cobalt

Location
United States of America
Posted
Salary Range
69k - 87k USD

People Operations Specialist at Cobalt: Support operational tasks, onboarding & offboarding, administration, benefits & employee engagement.

Automattic logo

Sales Operations Specialist - Newspack

Automattic

Location
Brazil
Posted
Salary Range
90k - 130k USD

Sales operations specialist for Newspack, supporting account executives and shaping sales strategy for independent news organizations.

Vercel logo

Senior Customer Success Operations Manager

Vercel

Location
United States of America
Posted
Salary Range
140k - 190k USD

Manage customer success operations at Vercel, collaborate with leadership, improve processes, and support GTM strategies to enhance customer retention and expansion.

AlphaSense logo

Senior Manager, Customer Success Operations

AlphaSense

Location
United States of America
Posted
Salary Range
120k - 150k USD

Senior Manager, Customer Success Operations at AlphaSense, optimizing customer success processes and driving productivity for revenue teams.

Uberall logo

Data Operations Specialist

Uberall

Location
Philippines
Posted

Data Operations Specialist at Uberall: Provide expert support to clients on location data, perform data manipulation tasks, and deliver audits to maintain accuracy and quality standards.

Uberall logo

Data Operations Specialist

Uberall

Location
Philippines
Posted

Data Operations Specialist at Uberall: Join our team and provide expert location data support to clients, with opportunities for growth and development in a mission-driven culture.

brightwheel logo

Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
90k - 149k USD

Join Brightwheel as a Program Manager to drive operational excellence in customer success, leveraging data and automation to enhance processes and deliver exceptional customer experiences.

Workiva logo

Customer Success Specialist

Workiva

Location
United States of America
Posted

Customer Success Specialist role with flexible remote work options, comprehensive benefits package, and competitive salary range ($45k-$73k/year).

Qualio logo

Customer Success Specialist

Qualio

Location
Australia
Posted

Support Qualio's APAC customers by managing accounts and providing technical support. Collaborate with product, marketing, and sales teams to enhance customer success and satisfaction.

TeamSnap logo

Customer Success Specialist

TeamSnap

Location
United States of America
Posted
Salary Range
60k - 60k USD

Customer Success Specialist at TeamSnap: Deliver WOW experiences, manage multiple projects, and drive customer success with a positive attitude and excellent communication skills.

Clipboard Health logo

Talent Acquisition Specialist, Customer Operations (APAC)

Clipboard Health

Job Summary

Clipboard Health is seeking a Talent Acquisition Specialist to join their Customer Operations team in APAC. The ideal candidate will have 3+ years of experience recruiting for fast-growing companies and managing large volumes of candidates efficiently. They should also possess advanced screening capabilities, sourcing skills across different locations, and experience with Greenhouse. As a Talent Acquisition Specialist, you will be responsible for managing the entire recruitment process, reporting on metrics, and collaborating with hiring managers to refine your understanding of their needs. Clipboard Health is a fast-growing Series C marketplace that connects healthcare facilities and professionals through its app-based marketplace. The company values curiosity, ownership, and a drive to improve and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about AI and computer vision, this role may be an excellent fit for you.

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health:

Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team's growth. You will be reporting to our Head of Customer Operations and own hiring for roles ranging from individual contributors to managers. 

As a Talent Acquisition Specialist, Customer Operations, you will:

  • Manage the entire recruitment process. This includes:
    • Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
    • Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
    • Leading candidates throughout the hiring process
    • Offers and closing, together with hiring managers
  • Report on metrics to our Managers and Directors, using data to inform decisions and improvements
  • Collaborate with hiring managers and teams to refine your understanding of their needs

What you will bring:

  • 3+yrs of experience recruiting for fast-growing companies
  • Experience managing and engaging large volumes of candidates efficiently
  • Advanced screening capabilities to evaluate skills and cultural alignment
  • Experience sourcing candidates across different locations

We're also looking for:

  • Experience recruiting for Customer Operations roles (Billing, Support Agents, etc.)
  • Experience designing and improving hiring processes and assessments
  • Experience working in a globally distributed organization
  • Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)

In this role, you will be evaluated on:

  • Your measurable impact on hiring (hires, quality and passthrough rates)
  • Your ownership of hiring pipelines (speed, efficiency, optimization)
  • Your attention to detail (communication, tool setup)

We are hiring for this role globally outside of the US.

This role is open for applications until September 18, 2024. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.