Talent Acquisition Specialist, Customer Operations (LATAM)
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- Posted
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Talent Acquisition Specialist, Customer Operations (LATAM)
Clipboard Health
Job Location
Job Summary
Clipboard Health is seeking a Talent Acquisition Specialist to join their Customer Operations team in LATAM. The ideal candidate will have 3+ years of experience recruiting for fast-growing companies and managing large volumes of candidates efficiently. They will be responsible for sourcing, screening, and hiring top talent for various roles, including Billing and Support Agents. The role requires advanced screening capabilities, experience with Greenhouse, and the ability to work in a globally distributed organization. The successful candidate will be evaluated on their measurable impact on hiring, ownership of hiring pipelines, and attention to detail. Clipboard Health offers flexible remote work options, a competitive salary, and equity in a fast-growing company. If you are passionate about recruitment and want to make a difference in the lives of healthcare professionals, apply now.
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.
About Clipboard Health:
Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.
At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team's growth. You will be reporting to our Head of Customer Operations and own hiring for roles ranging from individual contributors to managers.
As a Talent Acquisition Specialist, Customer Operations, you will:
- Manage the entire recruitment process. This includes:
- Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
- Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
- Leading candidates throughout the hiring process
- Offers and closing, together with hiring managers
- Report on metrics to our Managers and Directors, using data to inform decisions and improvements
- Collaborate with hiring managers and teams to refine your understanding of their needs
What you will bring:
- 3+yrs of experience recruiting for fast-growing companies
- Experience managing and engaging large volumes of candidates efficiently
- Advanced screening capabilities to evaluate skills and cultural alignment
- Experience sourcing candidates across different locations
We're also looking for:
- Experience recruiting for Customer Operations roles (Billing, Support Agents, etc.)
- Experience designing and improving hiring processes and assessments
- Experience working in a globally distributed organization
- Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)
In this role, you will be evaluated on:
- Your measurable impact on hiring (hires, quality and passthrough rates)
- Your ownership of hiring pipelines (speed, efficiency, optimization)
- Your attention to detail (communication, tool setup)
We are hiring for this role remotely in LATAM.
This role is open for applications until January 24, 2025. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.
