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Talent Acquisition Specialist, Customer Operations
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Job Location
Job Summary
Clipboard Health is seeking a Talent Acquisition Specialist to join their Customer Operations team. As a key member of the team, you will be responsible for managing the entire recruitment process, including sourcing, screening, and leading candidates throughout the hiring process. You will also report on metrics to inform decisions and improvements, collaborate with hiring managers, and refine your understanding of their needs. The ideal candidate has 3+ years of experience recruiting for fast-growing companies, managing large volumes of candidates efficiently, and advanced screening capabilities. This role is open for applications until December 16th, 2024, and can be applied remotely in the European Union. Clipboard Health aims to lift as many people up the socioeconomic ladder by improving lives through their app-based marketplace that connects healthcare facilities and professionals.
Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.
About Clipboard Health:
Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.
About the Role:
At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team's growth. You will be reporting to our Head of Worker Operations and own hiring for roles ranging from individual contributors to managers.
As a Talent Acquisition Specialist, Customer Operations, you will:
- Manage the entire recruitment process. This includes:
- Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
- Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
- Leading candidates throughout the hiring process
- Offers and closing, together with hiring managers
- Report on metrics to our Managers and Directors, using data to inform decisions and improvements
- Collaborate with hiring managers and teams to refine your understanding of their needs
What you will bring:
- 3+yrs of experience recruiting for fast-growing companies
- Experience managing and engaging large volumes of candidates efficiently
- Advanced screening capabilities to evaluate skills and cultural alignment
- Experience sourcing candidates across different locations
We're also looking for:
- Experience recruiting for Customer Operations roles (Support Team Leads, Support Agents, etc.)
- Experience designing and improving hiring processes and assessments
- Experience working in a globally distributed organization
- Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)
In this role, you will be evaluated on:
- Your measurable impact on hiring (hires, quality and passthrough rates)
- Your ownership of hiring pipelines (speed, efficiency, optimization)
- Your attention to detail (communication, tool setup)
This role is open for applications until December 16th, 2024. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.
We are hiring for this role remotely in the European Union.
