Remote Jobs

Taskrabbit logo

Senior Representative - Risk Operations

Taskrabbit

Location
United States of America
Posted

Execute fraud prevention strategies, analyze data for trends, and maintain trust through proactive measures in Risk Operations at Taskrabbit.

Nextech logo

Chief of Staff - Customer Experience

Nextech

Location
United States of America
Posted

Lead Nextech's Customer Experience strategy by collaborating with senior leadership, managing cross-functional projects, and driving operational excellence. Oversee strategic planning and stakeholder alignment to deliver maximum value to customers while enjoying competitive pay, comprehensive benefits, and a supportive work environment.

Binance logo

Senior Product Manager, Customer Service

Binance

Location
Brunei Darussalam
Posted

Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.

Vercel logo

Director, Digital Customer Success

Vercel

Location
United States of America
Posted
Salary Range
176k - 264k USD

Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.

Zapier logo

Sr. Customer Success Manager

Zapier

Location
British Virgin Islands
Posted
Salary Range
155k - 233k USD

Join Zapier's Customer Success team as a Sr. CSM and deliver exceptional 1:1 support to upmarket customers.

Twilio logo

Voice Operations Engineer (L2)

Twilio

Location
Colombia
Posted

Voice Operations Engineer at Twilio: Work with carrier partners, handle voice escalations, and develop operational processes for real-time business communications and data solutions.

Eneba logo

Head of Fraud Operations

Eneba

Location
Anywhere in the world
Posted

Lead Eneba's Fraud Operations team to develop best-in-class fraud prevention systems and tools, manage a team of analysts, and collaborate with stakeholders.

SFOX logo

Head of Customer Success

SFOX

Location
United States of America
Posted
Salary Range
150k - 175k USD

Lead client success function at sFOX, develop engagement strategies & implement programs for high-quality client experience

Binance logo

Customer Service Representative - P2P (EU)

Binance

Location
Bulgaria
Posted

Customer Service Representative - P2P (EU) | Join Binance's Customer Service team and provide top-quality assistance to users via ticketing systems and live chat.

Binance logo

Customer Service Representative - P2P (EU)

Binance

Location
Bulgaria
Posted

Customer Service Representative - P2P (EU) at Binance: Provide top-quality assistance with fast response times and accurate information.

Clari logo

Finance Manager - Customer Solutions

Clari

Location
United States of America
Posted

Lead FP&A activities for customer solutions team at Clari, partner with leadership teams on financial planning, and champion improved reporting and analytics.

Dropbox logo

Senior Product Marketing Manager - Operations

Dropbox

Location
United States of America
Posted
Salary Range
151k - 230k USD

Lead the operational success of product launches by coordinating cross-functional teams, developing scalable processes, and ensuring alignment across Product Marketing, Sales, and Customer Success.

Dropbox logo

Senior Product Marketing Manager - Operations

Dropbox

Location
Canada
Posted
Salary Range
139k - 188k C$

Lead go-to-market operations for product launches, collaborate with cross-functional teams, develop operational frameworks, and ensure seamless execution of strategies that drive business success.

Xapo Bank logo

Customer Success Advisor

Xapo Bank

Location
Gibraltar
Posted

Customer Success Advisor at Xapo Bank supporting HQ Support Manager with daily customer-facing banking operations, onsite visits, events, VIP visits, and facilities management.

Sporty Group logo

BG People Operations Lead - HR Lead

Sporty Group

Location
Bulgaria
Posted

Join Sporty's People & Talent team as an HR Lead in Bulgaria, implementing employment policies and fostering a positive work environment.

Clipboard Health logo

Talent Acquisition Specialist, Customer Operations

Clipboard Health

Job Location

Job Summary

Clipboard Health is seeking a Talent Acquisition Specialist to join their Customer Operations team. The ideal candidate will have 3+ years of experience recruiting for fast-growing companies, managing large volumes of candidates efficiently, and sourcing candidates across different locations. As a Talent Acquisition Specialist, you will be responsible for managing the entire recruitment process, including sourcing, screening, leading candidates throughout the hiring process, and reporting on metrics to inform decisions and improvements. Clipboard Health is a fast-growing Series C marketplace with a global, remote team of 600+ people, offering flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about recruitment and want to contribute to the growth of a dynamic organization, apply now for this exciting opportunity.

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health:

Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

About the Role:

At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team's growth. You will be reporting to our Head of Worker Operations and own hiring for roles ranging from individual contributors to managers. 

As a Talent Acquisition Specialist, Customer Operations, you will:

  • Manage the entire recruitment process. This includes:
    • Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
    • Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
    • Leading candidates throughout the hiring process
    • Offers and closing, together with hiring managers
  • Report on metrics to our Managers and Directors, using data to inform decisions and improvements
  • Collaborate with hiring managers and teams to refine your understanding of their needs

What you will bring:

  • 3+yrs of experience recruiting for fast-growing companies
  • Experience managing and engaging large volumes of candidates efficiently
  • Advanced screening capabilities to evaluate skills and cultural alignment
  • Experience sourcing candidates across different locations

We're also looking for:

  • Experience recruiting for Customer Operations roles (Support Team Leads, Support Agents, etc.)
  • Experience designing and improving hiring processes and assessments
  • Experience working in a globally distributed organization
  • Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)

In this role, you will be evaluated on:

  • Your measurable impact on hiring (hires, quality and passthrough rates)
  • Your ownership of hiring pipelines (speed, efficiency, optimization)
  • Your attention to detail (communication, tool setup)

This role is open for applications until February 11th, 2025. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.

We are hiring for this role remotely in Canada.