Talent Guide
Twilio
- Location
- India
- Posted
Ensure smooth interview processes by scheduling globally, communicating effectively with candidates, maintaining accurate records, and collaborating with internal teams at Twilio.
Remote Jobs
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- Location
- United States of America
- Posted
- Salary Range
- 75k - 90k USD
Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.
Senior Customer Success Manager
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 75k - 80k USD
Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.
Digital Experience Lead
Updater
- Location
- United States of America
- Posted
- Salary Range
- 120k - 172k USD
Enhance digital customer experiences at Updater by managing the DAP, conducting research, and driving customer success. Create playbooks, collaborate with teams, and optimize journeys for improved engagement and ROI.
Senior IT Administrator
HackerRank
- Location
- India
- Posted
Optimize HackerRank's IT infrastructure by managing systems, integrating identity solutions, automating workflows, and enhancing user experience. Utilize tools like OKTA, Workato, and cloud services to ensure system performance and reliability.
Technical Recruiter
Inworld AI
- Location
- United States of America
- Posted
- Salary Range
- 104k - 146k USD
Manage full-cycle recruitment processes, source top talent, develop efficient hiring strategies, and use data to drive recruitment decisions at Inworld as a Technical Recruiter (Contractor).
Technical Expert
Grow Therapy
- Location
- United States of America
- Posted
- Salary Range
- 62k - 82k USD
Champion customer product issues, collaborate with Product and Support teams to enhance the customer experience, triage tickets, identify bugs, develop technical expertise in Grow platform, resolve issues efficiently, create documentation, and upskill support team. Ideal candidate is self-motivated, enjoys problem-solving in health tech, works well remotely, communicates effectively, and has strong analytical skills.
People Partner
Mercury
- Location
- United States of America
- Posted
- Salary Range
- 106k - 134k USD
Join Mercury as a People Partner to drive HR initiatives, support employee development, and contribute to a positive workplace culture. Work with leaders to enhance performance management, compensation strategies, and employee relations.
Full Stack Engineer
Kalepa
- Location
- United States of America
- Posted
- Salary Range
- 90k - 140k USD
Join our team as a Core Engineer to work on cutting-edge technologies like NLP and machine learning. Collaborate with a global team of engineers in full-stack, data, ML, and DevOps roles. Enjoy competitive salary, equity options, excellent benefits, and other perks.
Staff Engineer Multimodality Viewer
RapidAI
- Location
- India
- Posted
Develop components for the RapidAI platform using React.js, ensuring robustness and maintainability. Collaborate with cross-functional teams to deliver high-quality software solutions that enhance patient care through AI technology.
Senior Backend Engineer - Grafana IRM
Grafana Labs
- Location
- Sweden
- Posted
- Salary Range
- 739k - 923k SEK
Enhance Grafana's IRM solutions by developing backend features using Golang or Python, collaborating with cross-functional teams, and contributing to a remote-first culture. Enjoy benefits including equity and bonuses while working on cutting-edge technologies.
Technical Solutions Specialist
StackAdapt
- Location
- Canada
- Posted
Provide technical support and problem-solving for StackAdapt's advertising platform. Troubleshoot issues, create custom JavaScript snippets, and assist clients with complex technical problems. Collaborate with technical teams and ensure client satisfaction.
MSN FNP-Faculty
Adtalem Global Education
- Location
- United States of America
- Posted
Walden University seeks faculty members for online teaching positions requiring a Doctorate, teaching experience, and clinical expertise.
Senior Software Engineer
Rewatch
- Location
- United States of America
- Posted
- Salary Range
- 180k - 230k USD
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Chief System Architect
Anywhere365
- Location
- Netherlands
- Posted
Lead the development of scalable cloud-based SaaS architecture at Anywhere365. Utilize Azure, Kubernetes, and containerization tools to drive innovation in Enterprise Dialogue Management solutions. Collaborate with teams and stakeholders to ensure technical solutions align with business goals.
NetSuite Consultant - ARM / Suitebilling
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- Location
- Canada
- Posted
- Salary Range
- 120k - 220k USD
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Senior FP&A Manager
CaptivateIQ
- Location
- British Virgin Islands
- Posted
- Salary Range
- 134k - 185k USD
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Senior Engagement Manager
Rackspace
- Location
- India
- Posted
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Product Designer
Databento
- Location
- United States of America
- Posted
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Customer Care Specialist
Finary
- Location
- France
- Posted
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Talent Guide
Twilio
Job Location
Job Summary
At Twilio, we're shaping the future of communications with innovative solutions. As a Talent Guide, you'll ensure seamless global interview experiences through scheduling and personalized communication. You'll collaborate with stakeholders, maintain records in systems like Greenhouse and AirTable, and contribute to team projects. We offer competitive pay, generous time-off, healthcare, and more.
Skills
Excellent verbal and written communication skills in EnglishCustomer service focused approach and solutions orientedHighly organized and detail orientedAbility to prioritize and efficiently identify the level of urgency of competing tasksMeticulous and data-driven, recognizes the importance of data through decision making processesAbility to work cross functionally and across multiple levels to build and deliver world class customer service
See yourself at Twilio
Join the team as Twilio’s next Talent Guide.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job
This position is needed to ensure a seamless global interview experience through precise scheduling and personalized candidate journeys. Collaborate with stakeholders and maintain accurate records in systems like Greenhouse and AirTable. You'll also build partnerships with global talent guides and contribute to team projects, audits, and hiring events. If you're dedicated to exceptional service and operational precision, apply now to play a vital role in our talent acquisition efforts.
Responsibilities
In this role, you’ll:
Provide global interview scheduling coverage to ensure a seamless interview process.
Deliver personalized communication to candidates at each point of contact.
Partner with internal stakeholders to build relationships focused on candidate and interviewer experience.
Strive to achieve SLAs for non-urgent and urgent interview requests.
Take an active role in building partnerships with global talent guides.
Strive for minimal errors for all interviews scheduled in a quarter.
Adhere to Standard Operating Procedures.
Update and maintain accurate candidate records in our applicant tracking system, and in our data systems (AirTable).
Contribute to team projects, audits and hiring events.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Excellent verbal and written communication skills in English.
Customer service focused approach and solutions oriented.
Highly organized and detail oriented.
Ability to prioritize and efficiently identify the level of urgency of competing tasks.
Meticulous and data-driven, recognizes the importance of data through decision making processes.
Ability to work cross functionally and across multiple levels to build and deliver world class customer service.
2 plus years of experience
Desired:
Hospitality or recruitment coordination experience.
Experience with Greenhouse, Workday, Eightfold, AirTable.
Experience working in a tech environment.
Location
This role will be remote, and based in India.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
