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Tech Support Team Manager
Kontakt.io
- Location
- Georgia
- Posted
Tech Support Team Manager at Kontakt.io - lead expert-level support professionals, drive customer experience & improvement
Kontakt.io
Tech Support Team Manager at Kontakt.io - lead expert-level support professionals, drive customer experience & improvement
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Kontakt.io
Kontakt.io is seeking a Tech Support Team Manager to lead a team of expert-level support professionals. The ideal candidate will have 5+ years of experience in technical support and management, strong technical skills, and excellent communication skills. They will be responsible for building and managing the team, providing world-class customer experiences, and driving continuous improvements to the customer support playbook. The position offers attractive salary with stock options, a fast-paced and dynamic startup environment, and flexible working hours.